21 July 2017

Collaborate system maintenance

Information Technology Services (ITS) is continually making improvements to the University's systems and applications. As part of essential vendor maintenance, Blackboard Collaborate Original Web Conferencing and Collaborate Ultra will be unavailable to students and staff from 2.00-3.00 am (AEST), Saturday 22 July 2017.

Check your local time here.

During this time users will be unable to join new Collaborate Original Web Conferencing and Collaborate Ultra sessions. Additionally, any Collaborate Ultra users in existing sessions will also be interrupted, or terminated when the services are restarted.

This maintenance will impact the following applications:

  • Blackboard Collaborate Original Web Conferencing via Blackboard
  • Collaborate Ultra via Canvas

Blackboard Collaborate will make every effort to minimize downtime during this maintenance window.

If you have any queries, please contact the Service and Support Centre.

For more information about planned maintenance works, please visit the IT service status page.

Got a question about anything IT? Search our blog posts or put it to the community via RMIT’s myCommunity.