Ask a Librarian by email

Send us your questions using our online form and we will answer by email.

You can also check the answers to our Frequently Asked Questions


When can I expect an answer?

During semesters:

  • Monday - Thursday: 9 am - 8.30 pm
  • Friday: 9 am - 5 pm
  • Weekends: 10 am - 4.30 pm
  • Hours refer to Melbourne time

During Higher Education and Vocational Education semester breaks:

Monday – Friday 9 am - 5 pm

If you send us your question outside of these hours, on public holidays or during University closures, we will respond on the next business day.

We will let you know if we have to refer your enquiry further.

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