Access problems (video)

The fifth, and last in a series of videos introducing Library resources available to staff and students from the offshore partner institutions.


Hello, my name is Amy, and I am a Liaison Librarian at RMIT University. If you have any problems accessing our e-resources, I will show you where to get help.

Use our Ask a Librarian service if you need assistance searching. Our librarians can help you find useful resources.

[Ask a Librarian]

You can contact us by chat, email or phone.

If you are having problems accessing one of our online resources, please report the problem using the ‘Databases, e-journal and e-book access problems’ form. This is available from the Ask a Librarian web page.

[Databases, e-journal and e-book access problems]

If you are experiencing difficulty logging in to RMIT online resources, or your password doesn’t work, contact myTechSupport for assistance.


And don't forget, the librarians at your home institution can also assist you with RMIT e-resources.