Access problems (video)

The fifth, and last in a series of videos introducing Library resources available to staff and students from the offshore partner institutions.

Transcript

Hello, my name is Amy, and I am a Liaison Librarian at RMIT University. If you have any problems accessing our e-resources, I will show you where to get help.

Use our Ask a Librarian service if you need assistance searching. Our librarians can help you find useful resources.

[Ask a Librarian]

You can contact us by chat, email or phone.

If you are having problems accessing one of our online resources, please report the problem using the ‘Databases, e-journal and e-book access problems’ form. This is available from the Ask a Librarian web page.

[Databases, e-journal and e-book access problems]

If you are experiencing difficulty logging in to RMIT online resources, or your password doesn’t work, contact myTechSupport for assistance.

[myTechSupport]

And don't forget, the librarians at your home institution can also assist you with RMIT e-resources.