Videoconferencing is available to all RMIT staff members.
Before you make a booking
Training for first time users
Visit the Videoconferencing training and resources page for further information on the effective use of videoconferencing.
Connecting to non-RMIT locations
There are a number of technical requirements to connect to a non-RMIT location. Some of these requirements are specified on the Videoconferencing equipment web pages.
Full and complete testing must occur before holding a videoconferencing session. Please liaise with external participants to ensure systems are compatible.
Contact the Service and Support Centre to arrange a trial videoconference connection.
Make a booking
Step 1: Book the locations
Each group participating in a videoconference will need access to a videoconferencing facility. There are many locations across RMIT that support videoconferencing; however some of them have restrictions. See Videoconferencing venues and facilities for further information.
Non-RMIT locations may also need to be booked. Liaise with each group participating in the videoconference so it is clear who is taking responsibility for booking venues.
Step 2: Book the videoconferencing session
Note: Please allow a 7 day lead time for the Videoconferencing Booking form to be processed.
Submit the Videoconferencing booking form to arrange a videoconferencing session. Only one form is required for each session.
Plan for contingencies
Videoconferencing places a high demand on network performance. Networks can fail and if network performance drops off, then the videoconferencing link may be disrupted.
Before commencing a videoconferencing session, communicate clearly to the remote group what will occur in the event of a communication failure. For example:
- Exchange telephone numbers to enable further communication
- Find out if it may be possible to telephone conference to the remote location
- Publish the presentation on a website
- Have a backup booking scheduled for another time
- Always have the contact telephone number for technical assistance.
For general enquiries, please contact the Service and Support Centre.
For urgent assistance during a videoconference, please call the audiovisual support line on Tel. 9925 3316 during Service and Support Centre hours of operation.