Manager of Client Relations

Stakeholder engagement, identifying user requirements and improvement opportunities to RMIT buildings and grounds.

Property Services provides a dedicated Manager of Client Relations (MCR) for every Portfolio, College, School and Group. The MCR is responsible for assisting the client to access the range of services provided by Property Services.

They are the initial point of contact within Property Services for assisting with strategic service requirements outside of usual property matters dealt with through the Service Desk.

Manager, Client Relations

Building Allocation

Client Allocation

Duties

Senior Manager,

Stakeholder Engagement

Matt Alexander

Matthew.alexander@rmit.edu.au

9925 9530 or

0439 452 092

-Oversee all buildings across all campuses

  • Education
  • Research and Innovation
  • Students
  • Learning and teaching
  • Support Client Relations Managers (MCRs) across all Colleges and Portfolios
  • -MCR team manager
  • -Staff and student spaces
  • -Student experience
  • -Students, and support to other events
  • -User surveys/experience

Manager, Client Relations

David C Howard

David.c.howard@rmit.edu.au

9925 1719 or 0438 576 306

City:

2, 4, 6, 8, 9, 13, 15, 24, 37, 38, 39, 45, 49, 50, 66, 71, 73, 80, 94, 95, 98, 100, 101 108, 1, 5, 11, 16, 18, 19, 20, 21, 22, 28, 36, 43, 46, 52, 53, 69, 74, 75, 76, 83, 85, 88, 91, 93, 96, 97,105, 113

Butterfly House:

641

Brunswick:

511, 512, 513, 514, 515 and 516

Hamilton:

601, 602, 603, 604, 605, 606, 607, 608 and 609

  • College of Business (CoB)
  • College of Design and Social Context
  • Engagement and Vocational Education
  • Global
    Development
  • Resources
  • RMIT Ombuds
  • Strategy and Governance
  • Staff and student spaces
  • CoB, OHS Committee
  • Open Day (Brunswick)
  • Brunswick Campus
  • Advisory Committee
  • Orientation/Events (Brunswick)
  • Staff and student spaces
  • Open Day (City)
  • Open House Melbourne
  • Orientation/Events
  • (City)

Manager, Client Relations

Tom Hennessy

Tom.hennessy@rmit.edu.au

9925 3467 or 0408 991 673

Bundoora East:

250, 251, 252, 253, 254, 255, 256, 257, 258 and 259

Bundoora West:

200, 201, 202, 203, 204, 205, 206, 207, 208, 209, 210, 211, 213, 214, 215, 216, 217, 218, 219, 220, 222, 223, 224, 230 and 239

City:

3, 7, 10, 12, 14, 42, 51, 55, 56, 57, 70, 91, 146 and 154

Point Cook:
450

  • College of Science, Engineering and Health (SEH)
  • Staff and student spaces
  • Animal Facility Management Committee
  • Vocational Engineering
  • OH&S Committee
  • SEH Technical Working Group
  • Bundoora Campus Advisory Committee
  • Orientation/
  • Events (Bundoora)