Course Title: Information Management

Part A: Course Overview

Course Title: Information Management

Credit Points: 12.00

Terms

Course Code	Campus	Career	School	Learning Mode	Teaching Period(s)
BUSM2035	City Campus	Undergraduate	620H Business IT and Logistics	Face-to-Face	Sem 2 2006, Sem 2 2007
BUSM2035	City Campus	Undergraduate	620H Business IT and Logistics	Face-to-Face or Internet	Sem 1 2007
BUSM2359	RMIT University Vietnam	Undergraduate	620H Business IT and Logistics	Face-to-Face	Viet2 2007, Viet3 2007, Viet1 2008, Viet2 2008, Viet3 2008, Viet1 2009, Viet2 2009, Viet3 2009
ISYS2433	City Campus	Undergraduate	620H Business IT and Logistics	Face-to-Face	Sem 1 2012
ISYS2436	RMIT University Vietnam	Undergraduate	620H Business IT and Logistics	Face-to-Face	Viet1 2010, Viet2 2010, Viet3 2010

Course Coordinator: Bernadette Welch

Course Coordinator Phone: +61 3 9925 5827

Course Coordinator Email: bernadette.welch@rmit.edu.au

Pre-requisite Courses and Assumed Knowledge and Capabilities

You should have satisfactorily completed the pre-requisite course ISYS2056 Business Computing 1 before you commence this course.

Aternatively you may be able to demonstrate the required skills and knowledge before you start this course. Contact your course coordinator if you think you may be eligible for recognition of prior learning. For further information go to Recognition of prior learning (RPL) in Higher Education.

Note it is a condition of enrolment at RMIT University that you accept responsibility for ensuring that you have completed the prerequisite courses before enrolling in a course.
For your information the RMIT University Course Requisites policy can be found at Course requisites – 7.29.1.6.

Course Description

Information Management is a one semester course that introduces the concepts, contexts and practices of Information Management (IM) and Knowledge Management (KM) using the organising concept of The Intelligent Organisation.Study in the course focuses on information and knowledge management practices in organisations and examination of the underlying theoretical positions. The course offers particular emphasis on process approaches to information and knowledge management as well as strategies in the identification, capture, retrieval and use of information in organisations.There are three Modules in the course which offer an introduction to Information Management focussing on the differences between internally and externally generated sources of information, the Data-Information-Knowledge continuum, the concept of information as an business asset and the development of an intelligent organisation.The second module offers an introduction to the retrieval and use of business information focussing on the concept of Business Intelligence. It offers practice in the identification, capture and use of appropriate published Business Intelligence. The third module offers an introduction to knowledge management focussing on the various aspects of knowledge-explicit, tacit and cultural knowledge. The process of how organisations develop processes to capture existing organisational knowledge, develop ways to share this knowledge and use it to develop new strategic directions is examined.Study in this course is via reading of lecture type material with accompanying individual and group activities, case study, group work, problem solving situations, individual activities and set readings

Objectives/Learning Outcomes/Capability Development

The coursework and assessment tasks are designed to develop the following specific capabilities:

• Effectively use a variety of software packages widely employed in business practice;
• Work effectively in small groups ;
• Evaluate computer based and other information management systems;
• Obtain and communicate the information required to make informed judgements including integrating information from other disciplines;
• Apply a variety of analytical tools in solving problems.

Students will be given opportunities to develop the following capabilities in the course::

• using data and information to support decision making;
• building relationships with diverse others including working in teams;
• accessing information from a wide variety of sources, discerning the value of information;
• diagnosing information problems;
• applying knowledge to recognised problems;
• imagining the implications of decisions and actions and using this information and knowledge to inform decision making;
• communicating the processes and results of thinking and reflection;
• participating in online discussion and reflection.
  
  
  

On completing this Course, students should be able to:

• Demonstrate understanding of the contexts and practices of information and knowledge management in organisations;
• Demonstrate understanding of the process approach to information organisation;
• Demonstrate competency in identifying and locating relevant knowledge and information;
• Demonstrate ability to structure, present and deliver information and knowledge to end users;
• Critically evaluate knowledge and information sources and delivery mechanisms in light of specific needs and environments;
• Apply appropriate information and knowledge management practices to real world situations;
• Demonstrate skills in written and oral communication both in an individual and group capacity.

Overview of Learning Activities

The student learning experiences for this course include:
Online Lectures and Tutorial Activities
Weekly online lectures are provided to support and accompany prescribed readings and embedded activities such as evaluative exercises, reports on reading, personal responses and practices, use of scenarios workshop exercises, computer demonstrations and the investigation of various links.
Small group work, use of the World Wide Web, readings, practical exercises and student presentations will be used to encourage students to develop the necessary concepts and skills.

Case Study
To achieve the objectives presented above, students will need to address the information and knowledge management issues for a real business and propose solutions for the business.
This will require students to:•
-Conduct an information audit •
-Identify information needs •
-Identify and use published information sources to contribute to the Business Intelligence strategy. •
-Prepare a business report to submit to their client outlining the analysis •
-Use online databases, library catalogues, client interviews, texts and www search engines to retrieve information and evaluate that information for accuracy, reliability, and authority •

Overview of Learning Resources

There are extensive learning resources available on the RMIT Online Learning Hub. These include digitised readings and web links, lectures and tutorial activities as well as a detailed study program.

RMIT university will provide you with resources and tools for learning in this course through our online systems.

Overview of Assessment

Assessment tasks are designed around the application process approaches to the use of information and knowledge in real world businesses and case studies. Testing of analytical approaches in informaiton and knowledge management are emphasised. Reflection on the tasks and the course material is a constant and the acquisition and use of searching and analysis skills are also assessed.

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

Your course assessment conforms to the RMIT university assessment principles, regulations, policies and procedures which are described and referenced in a single document Assessment Policies and Procedures manual. An 1.2.4 Assessment Charter section of this document summarises your responsibilities as an RMIT student as well as those of your teachers.