Course Title: Undertake community sector work within own community

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: HWSS5453C

Course Title: Undertake community sector work within own community

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C2199 - Certificate II in Community Services

Course Contact : Elizabeth-Anne Cotter

Course Contact Phone: +61 3 9925 4870

Course Contact Email:elizabeth-anne.cotter @rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisites for this unit of competency.

Course Description

This unit deals with the skills and knowledge required for workers to deal with a range of issues associated with delivery of programs and services to individual and communities within the context of community sector work in communities in which they are personally involved .

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCCS421A Undertake community sector work within own community
Element:	4. Apply strategies and policies relevant to service delivery
Performance Criteria:	4. Apply strategies and policies relevant to service delivery 4.1 Identify aspects of organisation service strategies, policies, bodies and resources relevant to work in specific communities 4.2 Apply strategies and policies to address identified needs of individuals and the community 4.3 Identify barriers to access and equity in relation to services 4.4 Take available opportunities to advocate on behalf of individuals and/or the community 4.5 Maintain confidentiality of client information
Element:	1. Address cultural issues and complexities when working in own community 2. Apply appropriate service frameworks and models 3. Work in a culturally safe manner
Performance Criteria:	1. Address cultural issues and complexities when working in own community 1.1 Apply an understanding of the cultural issues and complexities of working with own community 1.2 Identify historical, social, political, economic and environmental factors which currently impact on people in the community 1.3 Identify potential issues related to the delivery of programs and services to own community for self and community members 1.4 Identify current strategies, programs and models that address identified issues and apply in work practice 2. Apply appropriate service frameworks and models 2.1 Identify suitable services and organisations and clarify their potential role and approach to addressing community issues 2.2 Identify appropriate frameworks for service delivery in the community, taking into account potential issues and conflicts related to service delivery 2.3 Promote and select services and approaches that support individuals and the community to be self-determining and empowered 2.4 Demonstrate commitment to achieving access and equity to services for community members, in line with identified need 2.5 Establish and maintain networks with relevant agencies and associated services (e.g. housing agencies) to support individuals and communities 3. Work in a culturally safe manner 3.1 Consider and respect local community values, beliefs and roles when providing services to individuals and the community 3.2 Apply cultural safety protocols in implementing government policies, undertaking research and data collection and delivering services to individuals and the community 3.3 Identify cultural or belief based factors that may present a barrier to behaviour change and/or adaptation to current circumstances 3.4 Identify cultural or belief based factors that may produce stress and have a potential to impact own work practices and report to organisation as appropriate to support service delivery and personal well being 3.5 Deliver services safely as limited by own level of competence and responsibility and in line with organisation policies, regulatory requirements and community protocols

Learning Outcomes

By completing this unit of competency you will achieve and demonstrate competence in the following skills:  

 Addressing cultural issues and complexities when working in own community

Applying  appropriate service frameworks and models

Working in a culturally safe manner

Applying strategies and policies relevant to service delivery

Details of Learning Activities

Students will participate in classroom discussions, problem solving, role play scenarios and work place simulations. Key concepts will be explored through the investigation of these real world and simulated environments. Learning activities include questionnaires and case studies.

Teaching Schedule

Workshops /classes are provided on a weekly basis during the academic year.

Learning Resources

Prescribed Texts

References

Other Resources

Overview of Assessment

Assessment in this unit of competency will be through a mix of in-class tasks, case studies, scenarios, workplacement based projects, group work and team work, problem based learning and responses to a range of underpinning knowledge questions as well as the development of an evidence portfolio linked to the unit of competency elements and workplace practice.

Assessment Tasks

A student must demonstrate an understanding of all elements of this particular competency. The assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency: CHCCS421A Undertake community sector work within own community

Assessment methods have been designed to measure achievement of the competency in a flexible manner over a range of assessment tasks.

Student also complete an evidence portfolio documenting workplacement practice linked to the unit of competency.

Assessment Matrix

CHCCS421A Undertake community sector work within own community

   Task                        Questions                    In class activities                   Project Work                               Evidence portfolio of work practice
Element 1                   X                                            X                                              X                                                                      X
Element 2                   X                                            X                                              X                                                                      X
Element 3                   X                                            X                                              X                                                                      X
Element 4                   X                                            X                                              X                                                                      X

Course Overview: Access Course Overview