Course Title: Conduct workplace communication

Part B: Course Detail

Teaching Period: VE 2018

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: GEDU6059C

Course Title: Conduct workplace communication

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C2223 - Certificate II in Construction Pathways

Course Contact: Warren James

Course Contact Phone: +61 3 9925 4468

Course Contact Email: warren.james@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites for this unit.

Course Description

This unit of competency specifies the outcomes required to communicate effectively with other workers in a construction workplace environment. It includes gathering, conveying and receiving information through verbal and written forms of communication.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CPCCCM1014A Conduct workplace communication

Element:

1. Gather, convey and receive information.

Performance Criteria:

1.1.            Verbal and written instructions are gathered, received and responded to with correct actions.

1.2.            Instructions are conveyed accurately.

1.3.            Work signage interpretation and other safety (OHS) requirements are responded to with correct action.

1.4.            Information is conveyed in English, and the information is interpreted and message confirmed.

1.5. Questions are used to gain additional information and to clarify understanding, using appropriate communication transfer techniques.

Element:

2. Carry out face-to-face routine communication.

Performance Criteria:

2.1.            Routine instructions and messages are received and followed.

2.2.            Workplace procedures are carried out to company requirements in communication with others.

2.3.            Information from a range of sources is accessed and interpreted using a variety of communication modes.

2.4.            Information is selected and sequenced correctly.

2.5. Verbal and written reporting is completed where required.

Element:

3. Apply visual communication.

Performance Criteria:

3.1.            Visual communication is used that follows accepted industry practice or social conventions.

3.2.            Attention of communicating parties is obtained, confirmed and/or acknowledged.

3.3.            Intention of the visual communication is clarified and confirmed at each step.

3.4.            Visual communication that is unclear or ambiguous is questioned or visually cancelled.

3.5. Instances of unclear visual communication are followed up to avoid repeated problems.

Element:

4. Participate in simple on-site meeting processes.

Performance Criteria:

4.1.            Correct process for on site meetings is identified and followed to predetermined or agreed procedures.

4.2.            Responses are sought and provided to others in the group.

4.3.            Constructive contributions are made.

4.4. Goals or outcomes are identified and/or recorded.

Learning Outcomes


Refer to the elements of competency.


Details of Learning Activities

Ref Workbook


Teaching Schedule

As per timetable


Learning Resources

Prescribed Texts


References


Other Resources

Students will be able to access course information and learning materials through CANVAS.

CANVAS is an online resource with the lesson plans for each unit. Within CANVAS are the session plans, assessments, resources and other materials required for completion of each unit of competency.

Additional materials maybe provided in class and lists of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.


Overview of Assessment

Assessment tasks

Assessment 1: SWMS/Workbook/questions

Assessment 2: Project No 1 Pre-Slab Face to Face Communications

 

Assessment 3: Project No 2 Build Shed visual communication

Assessment 4: Project No 3 Fasten & Fixing

 

these tasks assesses the following Course Learning Outcomes (CLOs):

 

Assessment Mapping Matrix

Element/

Performance Criteria Covered

Assessment 1

Assessment 2

Assessment 3

Assessment 4

1.1

X

 

 

1.2

X

 

 

1.3

X

 

 

1.4

X

 

 

1.5

X

 

 

2.1

X

X

 

2.2

X

X

 

2.3

X

X

 

2.4

X

X

 

2.5

X

X

 

3.1

X

 

X

3.2

X

 

X

3.3

X

 

X

3.4

X

 

X

3.5

X

 

X

4.1

X

 

X

4.2

X

 

X

4.3

X

 

X

4.4

X

 

X

 To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.


Assessment Tasks

As Above


Assessment Matrix

As Above

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):


You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
 

Study and learning Support: 
Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 
Please refer to https://www.rmit.edu.au/students/student-essentials/forms/assessment-forms  to find more information about late submissions.


Special consideration: 
Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview