Course Title: Organise Schedules

Part B: Course Detail

Teaching Period: Term1 2008

Course Code: OFFC5137C

Course Title: Organise Schedules

School: 650T TAFE Business

Campus: City Campus

Program: C3133 - Certificate III in Business Administration

Course Contact : Kelly Kajewski

Course Contact Phone: +61 3 9925 5470

Course Contact Email:kelly.kajewski@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 15

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit covers managing appointments and diaries for personnel within the organisation, using both manual and electronic diary/appointment systems

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	BSBADM307A Organise Schedules
Element:	Establish schedule requirements
Performance Criteria:	Organisational requirements and protocols for diaries and staff planning tools are identified Organisational procedures for different types of appointments are identified Personal requirements for diary / schedule items are determined for individual personnel Appointment priorities are established and clarified in discussion with individual personnel
Element:	Manage schedules
Performance Criteria:	Recurring appointments and deadlines are identified and scheduled in accordance with individual and organisational requirements Availability of attendees is established and new appointments are scheduled in accordance with required timelines and diary commitments Alternative arrangements are negotiated and confirmed when established appointments are changed Appointments are recorded and schedules managed in accordance with organisational policy and procedures

Learning Outcomes

Details of Learning Activities

Learning activities will include, class-based discussions, exercises, reading and case studies together with independent research and virtual enterprise activities in order to develop competency including underpinning skills and knowledge.

Full time students are required to take part in the Virtual Enterprise program, which provides students with a simulated business environment to prepare for the workforce. Students will be required to attend the Virtual Enterprise for the scheduled number of hours per week in order to gather evidence of competency related to the national competency standards for business administration.


Field trips may be scheduled as part of the Virtual Enterprise operations, however these will be decided and organised at the teacher’s discretion.

Teaching Schedule

FULL TIME STUDENTS
Week beginning	Weekly Schedule	Resources	Assessment Items
Week 1	Course Introduction    1) Organise Schedules    2) Virtual Enterprise
Week 7	Establish appointment requirements	Aspire Chapter 1 Teacher Handouts
Week 8	Managing Schedules	Aspire Chapter 2 Teacher Handouts Business Scenario Provided
Week 9	Making travel arrangements	Teacher Handouts
Week 10	In Class Test		In Class Test Business Scenario Due
Week 11 - 18	Course integrated into Virtual Enterprise Operations	<font size="2"> </font>	Ongoing Observation in Virtual Enterprise Week 16 -Portfolio Due
PART TIME STUDENTS
Week beginning	Weekly Schedule	Resources	Assessment Items
Week 1	Course Introduction
Week 14	Establish appointment requirements Managing Schedules	Aspire Chapter 1 & 2 Teacher Handouts Business Scenario Provided
Week 15	Making travel arrangements	Aspire Chapter 1 & 2 Teacher Handouts
Week 16	In Class Test		In Class Test Busines Scenario Due Portfolio Due
Week 17 - 18	Review and Feedback

Learning Resources

Prescribed Texts

Aspire Publishing, Customised Book for RMIT – Business TAFE Certificate III

References

Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievements of each competency in a flexible manner. Assessments will incorporate a variety of methods: class exercises, homework, practical project and tests. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. In addition to the assessments, formative feedback is provided to the students throughout the duration of the course

Learning activities will include class-based discussions, exercises, reading and reflection on various activities, as well as through experience in the Practice Firm in order to develop competency including the underpinning skills and knowledge.

Assessment Tasks

Assessment 1 – Work Diary (20%)
Students will be provided with a business scenario and asked to create a work diary for employees of a company. The work diary will be completed individually, out of class.

Assessment 2 – In class test (30%)
Students will complete a closed book test based on the theory from the prescribed text book. The test will focus on both practical and theory components organising schedules. Practical sections will focus on the student’s practical ability to demonstrate the skills and knowledge as set out in the Evidence Guide. Theoretical sections will include short answer questions based on the theory related to the topic.

Assessment 3 – Portfolio (50%)
Students will complete a portfolio of evidence as directed by their teacher which will support the demonstration of competence in contributing to communicating in the workplace.
Full time students will also be observed by the practice firm supervisor throughout the semester using an observation checklist to determine workplace performance.
Part time students will be required to present a portfolio of evidence as directed by their teacher.

Assessment Matrix

Element	Work Diary	In Class Test	Portfolio
Establish schedule requirements	ü	ü	ü
Manage schedules	ü	ü	ü

Course Overview: Access Course Overview