Course Title: Identify customer requirements (on site)
Part A: Course Overview
Program: C3225
Course Title: Identify customer requirements (on site)
Portfolio: DSC
Nominal Hours: 50.0
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
MKTG5945C |
Brunswick Campus |
TAFE |
350T Fashion & Textiles |
Workplace |
Term1 2011,
Term1 2012, Term2 2012 |
Course Contact: Peter Bonnell
Course Contact Phone: +61 3 99259171
Course Contact Email: peter.bonnell@rmit.edu.au
Course Description
In this course you will acquire the skills and knowledge required to establish and document customer requirements on site with the customer.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
LMTTF3001A Identify customer requirements (on site) |
Elements: |
1 Approach customer and initiate process |
2 Obtain detailed information from customer |
|
3 Conduct site inspection |
Learning Outcomes
By the end of the course you will be able to approach customers and initiate process, obtain detailed information from customers plus conduct site inspections.
Overview of Assessment
Assessment will be in the form of observation of your ability to approach customers and initiate process, obtain detailed information from customers plus conduct site inspections and by questioning for underpinning knowledge.