Course Title: Work effectively with older people

Part B: Course Detail

Teaching Period: Term2 2014

Course Code: HWSS5675C

Course Title: Work effectively with older people

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C3304 - Certificate III in Aged Care

Course Contact : Renee Costa

Course Contact Phone: +61 3 99250886

Course Contact Email:renee.costa@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no formal pre-requisites for this course, however you will need to obtain a police check in order to participate in the practical placement and gain work in the sector as per legislative requirements.
You need knowledge of spoken English, as well as English literacy to a standard that is likely to meet workplace needs to enter the course. If you would like advice on the standard of English that is recommended for the course please contact the Course Co-ordinator via the details above.
 

Course Description

In this course you will learn about the residential aged care sector, the home and community care sector and the philosophy of ’positive ageing’. Alongside these studies you will learn about the physical and psychosocial aspects of ageing and changes associated with ageing. You will gain skills in how to support the rights and interests of the older person, and also how to support the older person who is experiencing loss and grief. You will learn how services are delivered in the Aged care sector within a quality framework.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCAC318B Work effectively with older people

Element:

1. Apply understanding of the structure and profile of the residential aged care sector

Performance Criteria:

1.1 Conduct work that reflects an understanding of the key issues facing older people and their carer/s
1.2 Conduct work that reflects an understanding of the current philosophies of service delivery in the sector
1.3 Recognise the impact of ageing demographics on funding and service delivery models
1.4 Conduct work that reflects an understanding of current legislation
 

Element:

2. Apply understanding of the home and community care sector

Performance Criteria:

2.1 Demonstrate broad knowledge of policy and programs such as HACC, DVA and Government community care directions
2.2 Comply with duty of care implementation in home and community settings and worker roles
2.3 Demonstrate broad knowledge of 'ageing in place'
 

Element:

3. Demonstrate commitment to the philosophy of 'positive ageing'

Performance Criteria:

3.1 Take into account personal values and attitudes when planning and implementing work activities
3.2 Recognise and manage ageist attitudes through the support of the appropriate person
3.3 Recognise the impact of changing expectations of clients, their family and the wider community in relation to service delivery
3.4 Conduct work that reflects an understanding of the individuality of ageing
3.5 Conduct work that minimises the effects of stereotypical attitudes and myths on the older person

 

Element:

7. Support the older person who is experiencing loss and grief

Performance Criteria:

7.1 Recognise signs that older person is experiencing grief and report to appropriate person
7.2 Use appropriate communication strategies when older person is expressing their fears and other emotions associated with loss and grief
7.3 Provide older person and/or their support network with information regarding relevant support services as required
 

Element:

4. Apply understanding of the physical and psychosocial aspects of ageing

Performance Criteria:

4.1 Outline strategies that the older person may adopt to promote healthy lifestyle practices
4.2 Take into account physical changes associated with ageing when delivering services
4.3 Recognise and accommodate the older person's interests and life activities when delivering services
4.4 Assist the older person to recognise the impact physical changes associated with ageing may have on their activities of living

 

Element:

5. Apply understanding of changes associated with ageing

Performance Criteria:

5.1 Take into account physical changes associated with ageing when delivering services
5.2 Apply knowledge of common problems associated with ageing when delivering services
5.3 Assist the older person to recognise the impact that changes associated with ageing may have on their activities of living
5.4 Communicate situations of risk or potential risk associated with ageing to the older person
 

Element:

6. Support the rights and interests of the older person

Performance Criteria:

6.1 Encourage and support the older person and/or their advocate/s to be aware of their rights and responsibilities
6.2 Conduct work that demonstrates a commitment to access and equity principles
6.3 Adopt strategies to empower the older person and/or their advocate/s in regard to their service requirements
6.4 Provide information to the older person and/or their advocate/s to facilitate choice in their decision-making
6.5 Recognise and report to an appropriate person when an older person's rights are not being upheld
6.6 Provide services regardless of diversity of race or cultural, spiritual, or sexual preferences
6.7 Provide information to the older person and/or their advocate/s regarding mechanisms for lodging complaints
6.8 Identify indicators of elder abuse and respond appropriately in line with organisation guidelines
 

Element:

8. Deliver services within a quality framework

Performance Criteria:

8.1 Identify key aspects of the quality framework and how they link together
8.2 Demonstrate understanding of regulatory/ accreditation quality standards in relation to delivery of services
8.3 Ensure work practices reflect the organisation's policies and procedures
8.4 Complete documentation that feeds into the quality system
8.5 Participate in quality improvement activities
 


Learning Outcomes


On successful completion of this course you will have developed and applied the required skills and knowledge to demonstrate your competency in the above elements.


Details of Learning Activities

In this course you will develop the skills and knowledge required by the worker to perform work that reflects understanding of the structure and profile of the residential aged care sector, the home and community sector and key issues facing older people in the community. Students will develop an understanding of the sector, the values and philosophy that underpins the work that is done, learn how to maintain the standards required, and reflect on practice within the sector. There will be individual and group activities during classes, field visits and guest speakers. The Certificate III Aged Care includes two field placements with a total of 130 hours across the whole program and the knowledge and skills you gain in this course will be developed further through placement


Teaching Schedule

Week

Topic

1
Intro to Normal ageing and to positive ageing
 
2

 

Normal and positive ageing inCommunity Aged Care / Understanding community aged care and worker roles in it
 

3 Aged Care worker’s role in grief and loss. Understanding residential aged care sector.
 
4 Review / reinforcement of normal/ positive ageing. Community and Residential Aged Care - worker roles include quality framework
 


Learning Resources

Prescribed Texts


References


Other Resources

During sessions you will be directed to industry sources of information and provided with a workbook to complete throughout the course. You will also be directed to other learning materials and websites if required.


Overview of Assessment

In this course you will be assessed on the knowledge and skills that you have developed to meet the competency requirements of this course. You will complete assessments to determine your knowledge throughout the course which ensures you are equipped to perform your job role in the Aged Care sector, and the second method of assessment is where you give practical demonstrations of the tasks required in the job role for this course. These assessment tasks are conducted after you have had adequate preparation for the assessment and you will be supported throughout the assessment process. Some of the practical tasks will be done in the purpose-built facilities at RMIT; others will be done in your placement in a workplace setting.
 


Assessment Tasks

There is one assessment task associated with this course. The assessment task is a large case study which comprises of a case study. There are 18 questions that need to be addressed to achieve competency in this course.


Assessment Matrix

A detailed matrix will be available from the teacher

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops and classes in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback from your teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student progress
Monitoring student progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student Progress policy can be found at: http://rmit.edu.au/browse;IDvj2g89cve4uj1
Special Consideration Policy
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment buy the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity website: http://rmit.edu.au/browse;ID=kw02ylsd8z3n
 

Course Overview: Access Course Overview