Course Title: Support relationships with carers and families
Part B: Course Detail
Teaching Period: Term1 2019
Course Code: HWSS6081C
Course Title: Support relationships with carers and families
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C3400 - Certificate III in Individual Support (Ageing, Home and Community)
Course Contact: Renee Costa
Course Contact Phone: +61 3 9925 0886
Course Contact Email: renee.costa@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 70
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs.
This unit applies to workers across a range of community services contexts.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS025 Support relationships with carers and families |
Element: |
1.1 Assess and acknowledge the role and importance of carers and family members for the person 1.2 Work in a manner that recognises and supports carer's relationship with, and knowledge about, the person with support needs 1.3 Identify the knowledge and skills of the carer that complement the role of the worker 1.4 Involve carers and families in the design and delivery of the person's support services |
Performance Criteria: |
1.1 Assess and acknowledge the role and importance of carers and family members for the person 1.2 Work in a manner that recognises and supports carer’s relationship with, and knowledge about, the person with support needs 1.3 Identify the knowledge and skills of the carer that complement the role of the worker 1.4 Involve carers and families in the design and delivery of the person’s support services |
Element: |
2.1 Assess potential risks of change to the care relationship including any potential physical and psychological harm to carers and the person 2.2 Support the person, carer and family to identify and use strategies that maximise positive aspects of change and transition 2.3 Support carers, families and friends to maximise ongoing support and involvement in the life of the person |
Performance Criteria: |
2.1 Assess potential risks of change to the care relationship including any potential physical and psychological harm to carers and the person 2.2 Support the person, carer and family to identify and use strategies that maximise positive aspects of change and transition 2.3 Support carers, families and friends to maximise ongoing support and involvement in the life of the person |
Element: |
3.1 Respect the confidentiality and privacy of the carer, as well as the person with support needs 3.2 Identify and respond to the need for services required by the carer to support the care relationship with the person 3.3 Identify and respond to issues that may impact on the physical and emotional health and well being of the carer 3.4 Provide carers and families with information about carer support services |
Performance Criteria: |
3.1 Respect the confidentiality and privacy of the carer, as well as the person with support needs 3.2 Identify and respond to the need for services required by the carer to support the care relationship with the person 3.3 Identify and respond to issues that may impact on the physical and emotional health and well being of the carer 3.4 Provide carers and families with information about carer support services |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
This unit of competency is co-delivered and assessed with:
- CHCPAL001 Deliver care services using a palliative care approach
- CHCAGE005 - Support people living with dementia
Teaching Schedule
Cluster Three - Session Outline
Session One: Introduction to the Complex Care units
- Overview
- Structure
- Units in this cluster
- Assessment conditions
- Assessment requirements
Session Two: Dementia Theory
What is Dementia?
- Types of Dementia
- Signs and Symptoms
- Facts around Dementia
- Statistics and Prevalence
- Impact of Dementia on client, family/friends
- Person-centred Care
- Mandatory reporting requirements/elder abuse
- 5 Major Needs of People with Dementia
- Videos on Dementia
Session Three: Dementia and Altered Behaviours
- Behaviour Management
- Altered Behaviours
- Behaviour Triggers
- Behaviour Charting and Documentation
Session Four: Palliative Care
Palliative Care:
- What is Palliative Care?
- What is a Palliative Approach?
- Palliative Care Principles
- Signs of Dying
- Duty of Care vs Dignity of Risk
- Best practice care during and after death
- Cultural considerations
- Dealing with Family and Friends
- Appropriate Communication
- Kubler-Ross Grief and Loss
- Managing carer stress
- Advanced Care Planning
Session Five: Carers
Definition of a Carer:
- What is classified as a Carer?
- Statistics on Carers in Australia.
- Young Carers - impact
- Partners and family members
- Legal and ethical issues
- CALD Carers
- Transitioning from home to RACF
- Transitioning to Palliative Care
- Transitions through life stages
- Carers support, income and wellbeing
- Benefits vs long term effects of caring.
- Self-care strategies
- Gender issues for carers
- Supports and Contacts
- Carers Gateway
- Roles and responsibilities of those in Care/family/friends/Supervisor
Session Six: Assessment session:
- Personal Care – Dementia –Palliative Care
Session Seven: Assessment session:
- Personal Care – Dementia –Palliative Care
Session Eight: Managing Behaviours of Concern – Role plays
Dementia Management Strategies and Scenarios:
- Care Plan Review
- Cultural and Special Needs
- DVD on Challenging Behaviours
- Demonstrating Behaviours of Concern and Contingency Plans
Session Nine: Practical Assessment Review and Practice
Dementia Management Meeting Simulation Practice
- Care Plan Review
- Cultural and Special Needs
- Meeting simulation
- Leisure Activity – resident guidance and communication
- Activities for Resident with Dementia Assessment
- Simulation of Post Death communication to family
- Demonstrating Behaviours of Concern and Contingency Plans
Session Ten: Practical Assessments of Cluster 2 and 3
Assessing Practical Unit Requirements:
- Care Plan Review
- Cultural and Special Needs
- Meeting simulation checklist
- Leisure Activity – resident guidance and communication assessment
- Activities for Resident with Dementia Assessment
- Simulation of Post Death communication to family assessment
- Demonstrating Behaviours of Concern and Contingency Plans
- Communication to family post death assessment
- Laying out of a Person
- Care required immediately following death
- Maintain residents dignity following death
- Note signs of imminent death and/or deterioration
- Appropriate Communication strategies used during this difficult time
- Checklist completion
- Documentation required
Session Eleven: Student Practical Experience in Dementia/Palliative Care/Carers
- Care required immediately following death
- Maintaining residents dignity following death
- Signs of imminent death and/or deterioration
- Appropriate Communication strategies
- Appropriate WHS – Infection Control
- Manual Handling - use of all equipment prior to placement
- Privacy, Dignity and Disclosure
- Mandatory Reporting Requirements
- Checklist completion
- Documentation required
Practical Placement
Session Twelve: Practical Review and Practice
Reflection on placement – the good, the bad and the interesting!
What areas do students need more on to feel competent and confident?
Practical refresher in areas of concern
Carers Unit
- Care Plan/Case notes Review
- Cultural and Special Needs
- Respecting the Home environment
- Differences in care provided from RACF to HACC
- WHS in the community
- Legal and ethical considerations
- Privacy, Dignity and Disclosure
- Mandatory Reporting Requirements for HACC
Session Thirteen: Practical work on areas of concern
Practical Unit Requirements:
- Wheelchair excursions
- Blind simulation
- Deaf simulation
- Access/Equity in the community
Session Fourteen: Student Practical Experience in Dementia
- Dementia simulation – lost in the community
- Behaviour charting
- Progress notes
- Care plans
- Cultural diversity and Dementia care
- Documentation required
Session Fifteen: Practical Assessment Review
Reflection on the unit:
- Written assessment review
- Reflection on learning material
- Reflection on HACC
- Discussion on next Cluster
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
This unit of competency is co-delivered and assessed with:
- CHCPAL001 Deliver care services using a palliative care approach
- CHCAGE005 - Support people living with dementia
There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place.
The assessment tasks are as follows:
Task 1: Knowledge quizzes
Task 2: Practical demonstration - Leisure and Health - Support one
Task 3: Practical demonstration - Leisure and Health - Support two
Task 4: Simulation Assessment - Palliative end of life
Assessment Tasks
Assessment tasks
Task 1: Knowledge quizzes –
Your knowledge quiz is broken up into multiple, smaller, module quizzes that make up one assessment task. This assessment task allows you to demonstrate your knowledge of supporting people are living with dementia, supporting families and carers and caring for residents who are palliative. Each question group contains a mixture of question types; including multiple choice, true/false and matching questions that all relate to work relevant scenarios.
Task 2: Practical demonstration - Leisure and Health - Support one -
In this task, you are required to demonstrate your ability to support a resident with one of their lifestyle and leisure activities within the aged care residential facility.
Task 3: Practical demonstration - Leisure and Health - Support two –
In this task, you are required to demonstrate your ability to support a resident with one of their lifestyle and leisure activities within the aged care residential facility.
Task 4: Simulation Assessment - Palliative end of life –
In this task, you are required in a simulated environment demonstrate your ability to support someone in their final stages of life.
Assessment Matrix
A rubics will be available on the canvas shell for this cluster
Other Information
Work Integrated Learning
Throughout the program you will undertake 170 hours of work placement which will assist you to develop the skills and knowledge required to work as a personal care assistant. In preparation for work placement you will be required to sign a tri-party Work Integrated Learning agreement.
You will need to purchase two RMIT polo tops for work placement.
Early Termination of Placement
Under section 6 of the WIL Procedure, a placement may be ended early by the host organisation or School due to the student’s conduct and/or performance during the placement. Possible reasons for such decisions may include, but are not limited to:
• failure to follow processes required for safety
• breach of client or patient confidentiality
• failure to comply with the instructions of supervisors
• or other unprofessional behaviour
Where a placement ends early, a meeting will be convened to discuss the sequence of events that led to the termination. This meeting will precede any consideration of a student’s progress by the Progress Panel (if applicable) or Program Assessment Board.
Police Check
Evidence of a current National Police Records Check (with no disclosures) must be provided prior to commencing the program. Once enrolled RMIT will facilitate your application via fit2work. You are responsible for the associated costs.
Commonwealth Statutory Declaration
It is a requirement that all students who undertake Aged Care placement must supply a current Commonwealth Statutory Declaration.
Immunisations
It is recommended that all students who undertake Aged Care placement comply with the Department of Health immunisation guidelines.
Attendance
It is expected that you will attend all intensive face to face sessions and work placement days to maximum your learning opportunities.
Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances.
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The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
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