Course Title: Deliver care services using a palliative approach

Part A: Course Overview

Program: C3401 Certificate III in Individual Support (Ageing)

Course Title: Deliver care services using a palliative approach

Portfolio: Vocational Education

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT:  

Please read the Student website for additional requirements of in-person attendance:  


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

This course is delivered and assessed in a cluster with;

  • CHCAGE005- Provide support to people living with dementia
  • CHCCCS025 Support relationships with carers and families

Flexible Terms

Course Code




Learning Mode

Teaching Period(s)


City Campus


375T Vocational Design and Social Context

Face-to-Face or Internet

VE 2020 (XXXX),

VE 2020 (XXX3),

VE 2020 (BEN0),

VE 2020 (3BEN)


City Campus


375T Vocational Design and Social Context

Face-to-Face or Internet

VE 2021 (WFV1),

VE 2021 (BE3N),

VE 2021 (All)

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.

This unit applies to a range of health and community service contexts where workers may communicate face-to-face, in writing or using digital media and work with limited responsibility under direct or indirect supervision.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCPAL001 Deliver care services using a palliative approach


1. Apply principals and aims of a palliative approach when supporting individuals

2. Respect the person's preferences for quality of life choices

3. Follow the person's advance care directives in the care plan

4. Respond to signs of pain and other symptoms

5. Follow end-of-life care strategies

6. Manage own emotional responses and ethical issues

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Overview of Assessment

 Assessments will include a combination of tasks including knowledge questions and case study analysis.