Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: VE 2019
Class Number: 1665
Class Section: CISB
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: GEDU6077C
Course Title: Work with diverse people
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C3401 - Certificate III in Individual Support (Ageing)
Course Contact: Renee Costa
Course Contact Phone: +61 3 9925 0886
Course Contact Email: Renee.Costa@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
Course Description This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
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Element: |
1. Reflect on own perspectives |
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Performance Criteria: |
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Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
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Performance Criteria: |
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Element: |
3. Communicate with people from diverse backgrounds and situations |
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Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
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Element: |
4. Promote understanding across diverse groups |
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Performance Criteria: |
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Learning Outcomes
Learning Outcomes On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Learning activities
This unit of competence is delivered and assessed with:
• CHCCOM005 Communicate and work in health or community services
• CHCLEG001 Work legally and ethically
• HLTWHS002 Follow safe work practices for direct client care
Some of the examples of learning activities are:
• Intensive workshops
• Class exercises and discussions
• Experiential simulated activities
• Guest speakers
• Peer assisted learning
• Online learning activities & group discussions
• Work placement
• Work place supervisor mentoring
Teaching Schedule
Training schedule Week 1 • Intensive face-to-face training • Legislation relating to aged care • Scope of practice of a personal care assistant (PCA) • Role and responsibilities of a (PCA) • Importance of confidentiality • Effective communication in aged care • Diversity in age care • Introduction to BlueCross Sapphire Care o Culture o Policies & Procedures • Safe work practice o Manual handling practices • Mandatory reporting • Introduction of online learning Weeks 2 & 3 • Commence self-paced online learning o Introduction to aged care o Communication and working together o Diversity in age care o Legal and ethical requirements o Safety o Hazards and risk management o Continuous improvement Weeks 4 – 7 • Supervised work placement (two days per week) • Continue self-paced online learning o Introduction to aged care o Communication and working together o Diversity in age care o Legal and ethical requirements o Safety o Hazards and risk management o Continuous improvement Weeks 8 – 12 • Supervised work placement (two days per week) • Continue self-paced online learning • Work place assessments
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Overview of Assessment This unit of competency is delivered and assessed with the following units of competency: • CHCCOM005 Communicate and work in health or community services • CHCLEG001 Work legally and ethically • HLTWHS002 Follow safe work practices for direct client care There will be three forms of assessment including knowledge quizzes, simulated assessments and practical assessments undertaken in the work place. The assessment tasks are as follows: Task 1: Knowledge quiz Task 2: Workplace documentation (Hazard audit) Task 3: Practical demonstration (Meal assistance) Task 4: Practical demonstration (Manual handling) Task 5: Practical demonstration (Leisure & lifestyle) Task 6: Simulation activity (Emergency response)
Assessment Tasks
Assessment tasksTask 1: Knowledge quiz Your knowledge quiz is broken up into multiple, smaller, module quizzes that make up one assessment task. This assessment task allows you to demonstrate your knowledge of legal and ethical requirements, workplace health and safety, diversity and communication principles. Each question group contains a mixture of question types; including multiple choice, true/false and matching questions that all relate to work relevant scenarios. Task 2: Workplace documentation (Hazard audit) This task requires you to participate in a safety inspection, identify a hazard, assess risk and make recommendations for improvement. Task 3: Practical demonstration (Meal assistance) In this task, you are required to demonstrate your ability to support a resident with meal assistance according to their individual care plan. Task 4: Practical demonstration (Manual handling) In this task, you are required to demonstrate your ability to safely transfer a resident within an aged care facility, using a lifting machine. Task 5: Practical demonstration (Leisure & lifestyle) In this task, you are required to demonstrate your ability to support a resident with one of their lifestyle and leisure activities within the aged care residential facility. Task 6: Simulation activity (Emergency response) In this task, you are required to demonstrate your organisation’s emergency response procedures and complete an incident report.
Assessment Matrix
Assessment matrix
Students have access to the marking rubric for each assessment task via the Cluster 1 CANVAS shell
Other Information
Work Integrated Learning Throughout the program you will undertake two days per week of supervised work placement which will assist you to develop the skills and knowledge required to work as a personal care assistant. In preparation for work placement you will be required to sign a tri-party Work Integrated Learning agreement. You will need to purchase two RMIT polo tops for work placement. Early Termination of Placement Under section 6 of the WIL Procedure, a placement may be ended early by the host organisation or School due to the student’s conduct and/or performance during the placement. Possible reasons for such decisions may include, but are not limited to: • failure to follow processes required for safety • breach of client or patient confidentiality • failure to comply with the instructions of supervisors • or other unprofessional behaviour Where a placement ends early, a meeting will be convened to discuss the sequence of events that led to the termination. This meeting will precede any consideration of a student’s progress by the Progress Panel (if applicable) or Program Assessment Board. Police Check Evidence of a current National Police Records Check (with no disclosures) must be provided prior to commencing the program. Once enrolled RMIT will facilitate your application via fit2work. You are responsible for the associated costs. Commonwealth Statutory Declaration It is a requirement that all students who undertake Aged Care placement must supply a current Commonwealth Statutory Declaration. Immunisations It is recommended that all students who undertake Aged Care placement comply with the Department of Health immunisation guidelines. Attendance It is expected that you will attend all intensive face to face sessions and work placement days to maximum your learning opportunities. Extension Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source. RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints. Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
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