Course Title: Provide individualised support

Part B: Course Detail

Teaching Period: VE 2020

Class Number: 3777

Class Section: BEN0

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: HWSS6075C

Course Title: Provide individualised support

Important Information:

This course is delivered and assessed in a cluster with;

  • CHCAGE001 - Facilitate the empowerment of older people
  • CHCMHS001 - Work with people with mental health issues
  • CHCCCS023 - Support Independence and well being

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C3401 - Certificate III in Individual Support (Ageing)

Course Contact: Gwen Cawsey

Course Contact Phone: +61 3 9925 4581

Course Contact Email: Gwen.Cawsey@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

 

This unit applies to workers who provide support under direct or indirect supervision in any community services or health context.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS015 Provide individualised support

Element:

1. Determine support needs

Performance Criteria:

1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role

1.2 Confirm individualised plan details with the person and with family and carers when appropriate

1.3 Ensure the person is aware of their rights and complaints procedures

1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making

1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures

Element:

2. Provide support services

Performance Criteria:

2.1 Conduct exchanges with the person in a manner that develops and maintains trust

2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures

2.3 Assemble equipment as and when required according to established procedures and the individualised plan

2.4 Respect and include the family and/or carer as part of the support team

2.5 Provide support according to duty of care and dignity of risk requirements

2.6 Provide assistance to maintain a safe and healthy environment

2.7 Provide assistance to maintain a clean and comfortable environment

2.8 Respect individual differences to ensure maximum dignity and privacy when providing support

2.9 Seek assistance when it is not possible to provide appropriate support

Element:

3. Monitor support activities

Performance Criteria:

3.1 Monitor own work to ensure the required standard of support is maintained

3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change

3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor

3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination

Element:

4. Complete reporting and documentation

Performance Criteria:

4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols

4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor

4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required

4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements

4.5 Complete and maintain documentation according to organisation policy and protocols

4.6 Store information according to organisation policy and protocols


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 


Details of Learning Activities

Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class, will also be spent working on applied assessment tasks. Note: All learning activities are delivered via remote learning in Semester 2, 2020. 


Teaching Schedule

 Session 1 

  • Introduction to this cluster of four units
  • overview/trends of aged care
  • Accessing aged care services
  • home care programs

Session 2

  • Short/Long term help at home
  • Residential Care
  • Roles and Responsibilities
  • Individualised care plans and progress notes with examples of filled out progress notes
  • physical and social enablers and disablers with examples of both
  • Reablement strategies looking at mental

Session 3

  • Funding
  • Mental Health
  • Stigma around mental health services
  • Introduction to the unit
  • Physical/Psychological Needs
  • Spiritual/Cultural/Sexual Needs

Session 4

  • Support
  • Agencies and professionals
  • Considerations when making referrals
  • Identity-expression of personal identity
  • Sexual expression - barriers and support needs in the elderly
  • LGBTI residents - discuss individual differences socially and culturally
  • spiritual differences

Session 5

  • apply a strengths-based approach
  • apply consumer-directed care
  • Intro to unit with role of the PCA
  • Legal/ethical requirements
  • Mental health Law and Human Rights that residents have
  • Complaints ad Elder Abuse

Session 6

  • apply a palliative approach
  • apply knowledge of empowerment and disempowerment
  • apply a rights-based approach
  • Factors affecting Health and wellbeing such as mental health - depression and anxiety with the risk factors involved
  • Healthy Lifestyle Strategies- safe environments, OH&S, and identifying hazards

Session 7

  • apply knowledge of self-actualisation
  • apply recovery-oriented mental health practice
  • apply knowledge of social justice and inclusion
  • Human lifespan and the process of ageing

Session 8

  • Identifying aspects of individualised plans to review and how to involve the residents in this
  • Documentation required
  • Developing skills 
  • What  support activites are - support and aims of individualised activities
  • Communication activities
  • Risks and Crisis


Learning Resources

Prescribed Texts


References


Other Resources

Other resources 

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through: 
The learning Lab 
www.rmit.edu.au/students/study-support/learning-lab 
The Study Support Hub 
https://www.rmit.edu.au/students/study-support/study-support-hub 
English for uni workshops 
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops 


Overview of Assessment

Assessments will include a combination of tasks including knowledge questions and case study analysis.


Assessment Tasks

Assessment task 1 This assessment task allows you to demonstrate your knowledge required to: Organise, provide and monitor support services within the limits established by an individualised plan 

Respond to the goals and aspirations of older people and provide support services in a manner that focuses on improving health outcomes and quality of life, using a person-centred approach 

 

Assessment task 2 This practical assessment will allow you to demonstrate your ability to organise, provide and monitor support services within the limits established by an individualised plan. 

 

Assessment task 3 This practical assessment will allow you to demonstrate your ability to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing. 

 

Assessment task 4 This practical assessment will allow you to demonstrate your ability to assist 3 aged care residents to carry out a desired activity that meets their goals and aspirations, as identified in their individualised care plan. 

 

Assessment task 5 This practical assessment will allow you to demonstrate your ability to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. 

 

Assessment task 6 This practical assessment will allow you to demonstrate your ability to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. 

 

Assessment task 7 This practical assessment will allow you to demonstrate your ability to assess capacity to support people with co-existing mental health and alcohol and other drugs issues and to work collaboratively to provide support and facilitate links to other services. 

 

Assessment task 8 This practical assessment will allow you to demonstrate that you have provided 120 hours of direct support work in line with the principles of independence and wellbeing in their aged care facility. You will have to provide documentary evidence of the completed hours. 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. 

 The assessment matrix is located in Canvas, at the end of each assessment task. 

Other Information

Other Information: 

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students 

 

Course Overview: Access Course Overview