Course Title: Work with people with mental health issues
Part B: Course Detail
Teaching Period: VE 2020
Class Number: 2819
Class Section: BEN2
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: OHTH5919C
Course Title: Work with people with mental health issues
Important Information:
This course is delivered and assessed in a cluster with;
• CHCAGE001 - Facilitate the empowerment of older people •CHCCCS023 - Support independence and wellbeing •CHCCCS015 - Provide individualised supportSchool: 375T Vocational Design and Social Context
Campus: City Campus
Program: C3401 - Certificate III in Individual Support (Ageing)
Course Contact: Gwen Cawsey
Course Contact Phone: +61 3 9925 4581
Course Contact Email: Gwen.Cawsey@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.
This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCMHS001 Work with people with mental health issues |
Element: |
1. Establish respectful relationships with people with mental health issues |
Performance Criteria: |
1.1 Communicate in a way that develops and maintains respect, hope, trust and self-direction 1.2 Work in a way that reflects and prioritises the person’s right to self define and direct their own recovery 1.3 Recognise and respect the person’s social, cultural and spiritual differences 1.4 Support the person to understand and exercise their rights 1.5 Maintain confidentiality and privacy of the person within organisation policy and protocols |
Element: |
2. Determine the needs of people with mental health issues |
Performance Criteria: |
2.1 Gather and interpret information about the person’s needs from the person and other agreed sources 2.2 Identify and discuss with the person services and strategies that support empowerment and recovery 2.3 Support the person to express their own identity and preferences and avoid imposing own values and attitudes 2.4 Identify duty of care and dignity of risk considerations in collaboration with the person |
Element: |
3. Work with people with mental health issues to meet aspirations and needs |
Performance Criteria: |
3.1 Provide support that facilitates progress towards the person’s goals in collaboration with the person and their care network 3.2 Work in ways that uphold the person’s rights 3.3 Adapt service delivery within organisation policies and procedures to meet the person’s specific needs and requirements 3.4 Document interactions and services according to organisation policy and procedures 3.5 Respond promptly and supportively to people experiencing distress or crisis 3.6 Work within the limits of own knowledge, abilities and work role and make referrals to other services as indicated by the person’s needs |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Workshops where information is shared through talks and discussions, and exercises are conducted to apply learning. Time is spent during workshops for students to work on assessment tasks. It is an expectation that students also work on tasks outside of workshop time.
Teaching Schedule
Session 1 | Communicate effectively with people Collaborate with colleagues Address constraints to communication Identify and respond to legal requirements Recognise potential or actual breaches and report according to organisation procedures Reflect on own perspectives Role play |
Session 2 | Report problems to supervisor Refer unresolved conflict situations to supervisor Follow safe work practices for direct client care Follow safe work practices for manual handling |
Session 3 | Complete workplace correspondence and documentation Follow safe work practices for infection control Communicate with people from diverse backgrounds and situations Promote understanding across diverse groups Identify any client-related risk factors or behaviours of concern, report them to designated persons, and record them according to workplace procedures |
Session 4 | Contribute to continuous improvement Appreciate diversity and inclusiveness, and their benefits Identify and meet ethical responsibilities Contribute to workplace improvements |
Session 5 | Identify and take opportunities to contribute to the review and development of policies and protocols Identify the scope and nature of own legal rights and responsibilities Role play |
Session 6 | Recognise own personal values and attitudes and consider ensuring non-judgemental practice |
Session 7 | Identify the scope and nature of own ethical responsibilities Use communication skills to avoid, defuse and resolve conflict situations |
Session 8 | Manual Handling Identify lines of communication between organisation and other services Role play |
Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
Assessments will include a combination of tasks including knowledge questions and case study analysis.
Assessment Tasks
Task 1: Knowledge questions
Task 2: Practical assessment
Task 3: Practical assessment
Task 4: Practical assessment
Task 5: Practical assessment
Task 6: Practical assessment
Task 7: Practical assessment
Task 8: Practical assessment
Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for a full assessment criterion.
Results that apply to courses that are delivered and assessed in accordance with competency-based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency.
The assessment matrix is located in Canvas, at the end of each assessment task.
Other Information
Please refer to the rmit student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview