Course Title: Provide individualised support

Part B: Course Detail

Teaching Period: Term2 2021

Course Code: HWSS6075C

Course Title: Provide individualised support

Important Information:

This course is co-delivered and co-assessed with  CHCCCS023 Support independence and wellbeing and HLTAAP001 Recognise healthy body systems

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C3402 - Certificate III in Individual Support (Ageing and Disability)

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email: clare.mcglone@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will acquire the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

This unit will apply to you when providing support under direct or indirect supervision in any community services or health context.

This course is delivered and assessed in a cluster with:

 CHCCCS023 Support independence and wellbeing,

HLTAAP001 Recognise healthy body systems


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS015 Provide individualised support

Element:

1. Determine support needs

Performance Criteria:

1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role

1.2 Confirm individualised plan details with the person and with family and carers when appropriate

1.3 Ensure the person is aware of their rights and complaints procedures

1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making

1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures

Element:

2. Provide support services

Performance Criteria:

2.1 Conduct exchanges with the person in a manner that develops and maintains trust

2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures

2.3 Assemble equipment as and when required according to established procedures and the individualised plan

2.4 Respect and include the family and/or carer as part of the support team

2.5 Provide support according to duty of care and dignity of risk requirements

2.6 Provide assistance to maintain a safe and healthy environment

2.7 Provide assistance to maintain a clean and comfortable environment

2.8 Respect individual differences to ensure maximum dignity and privacy when providing support

2.9 Seek assistance when it is not possible to provide appropriate support

Element:

3. Monitor support activities

Performance Criteria:

3.1 Monitor own work to ensure the required standard of support is maintained

3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change

3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor

3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination

Element:

4. Complete reporting and documentation

Performance Criteria:

4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols

4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor

4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required

4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements

4.5 Complete and maintain documentation according to organisation policy and protocols

4.6 Store information according to organisation policy and protocols

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

 

The program schedule includes:

  • Online self-paced learning resources
  • Face-to-face classroom-based learning on campus or via LMS Collaborate Ultra or MS Teams
  • Workplace based learning and assessment
  • Guest lectures / presentation


Teaching Schedule

This is a proposed schedule ONLY and will be subject to change based on ability to access RMIT city campus

due to COVID19 and availability of (WIL work integrated learning) student’s placements.

 

Week 1

 

 

 

 

 

1

Wellbeing Healthy lifestyles Social, cultural and spiritual differences to health and wellbeing – community attitudes Personal values regarding health and wellbeing

Understanding the human body Overview of body systems and functions Body regulation

  

Power and abuse micro credential

 

2

Process for responding to abuse Mandatory reporting and next steps in the process

Impact of exercise Physical, social and financial factors that impact wellbeing Individual needs Roles and rights of people in relation to health and wellbeing

  

 

 

3

Cells, tissues and organs Musculoskeletal system Cardiovascular system Respiratory system

Ways to encourage people to participate in health and wellbeing activities Acknowledging and supporting strengths Support strategies and resources relating to health and wellbeing Equipment to support people to participate in activities

 

 

 

4

Endocrine system Digestive system

Monitoring own work Providing input to promote change in the workplace

Urinary system Reproductive system

 

 

5

Workplace practice – supporting people with health and wellbeing activities

Practical- Workplace practice supporting people with health and wellbeing activities

Practical- Workplace practice supporting people with health and wellbeing activities

Practical- Workplace practice supporting people with health and wellbeing activities

Practical- Workplace practice supporting people with health and wellbeing activities

6

Workplace practice – supporting people with health and wellbeing activities

Workplace practice – supporting people with health and wellbeing activities

Workplace practice – supporting people with health and wellbeing activities

Placement/ practical assessments (support activity for person with health and

practical assessments (support activity for person with health and wellbeing activity)

7

Integumentary system Lymphatic system

Identifying and responding to changing needs of others Identifying and responding to risks Documentation

  

 

 

8

Mental health Integumentary system

Lymphatic system

 

 

 

9

Self-care strategies Managing stress and fatigue

Nervous system Special senses

 

 

 

10

Body systems assessment

Debriefing/catch up

 

 

 


Learning Resources

Prescribed Texts


References


Other Resources

with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

This course is delivered and assessed with the courses This course is co-delivered and co-assessed with  CHCCCS023 Support independence and wellbeing, CHCCCS021 and HLTAAP001 Recognise healthy body systems

There will be three forms of assessment, they include a case study with questions, theory questions and an assessment task linked to your placement component.

The assessment tasks are as follows:

Task 1 - knowledge quiz allows the student to demonstrate of knowledge of human body systems. 
Task 2: Independence and wellbeing quiz

Task 3: Practical assessment Simulated assessment tasks

Task 4: Product assessment task Third party (Supervisor Report) and reflection


Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for a full assessment criterion. Results that apply to courses that are delivered and assessed in accordance with competency-based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment 

 

 

Assessment Task 1 - knowledge quiz allows the student to demonstrate of knowledge of human body systems. 

19 questions

This knowledge quiz allows the student to demonstrate of knowledge of human body systems. 
You are required to answer nineteen (19) questions in relation to human body systems and health bodies. 

The student will undertake this assessment as an on-line assessment, unsupervised, in their own

All sections must be answered satisfactorily to demonstrate competency

Assessment Task 2: Independence and wellbeing quiz

This knowledge quiz allows the student to demonstrate of knowledge of supporting the independence and wellbeing of service users in the aged care and disability sectors. 

You are required to answer fifteen (15) questions in relation to supporting the independence and wellbeing of service users.

The student will undertake this assessment as an on-line assessment, unsupervised, in their own time.

All sections must be answered satisfactorily to demonstrate competency.

Assessment Task 3: Practical assessment Simulated assessment tasks

This practical assessment will allow you to demonstrate your ability to organise, provide and monitor support services in the three scenarios for three scenarios that meets individual goals and aspirations, as identified in three individualised care plan.

The aim of this activity is so that you can demonstrate how you would assist three residents as outlined in the three scenarios to ensure that the residents feel empowered whilst students supporting the residents’ health and independence and enhance the residents’ morale and wellbeing as well as ensure privacy and confidentiality is protected at all times.  You  will also demonstrate your understanding of organisational policies and protocols regarding the reporting and documenting of information.

There are 3 parts to this task which you will be required to complete:9,

Part A: Three case studies with scenarios (Care Plans )

Part B: 8 Knowledge questions

Part C: Progress notes

In each part, you will demonstrate your ability to assist a resident to carry out a desired activity which meets their goals and aspirations, as identified in their individualised care plan.  You will also demonstrate your understanding of the human body and the factors that contribute to its healthy functioning.

Assessment Task 4: Product assessment task Third party (Supervisor Report) and reflection

In this task you are required to provide individualised services to at least three residents in a residential aged care facility. All services must be undertaken safely and support each resident’s independence, physical and emotional wellbeing and promote healthy body function in accordance with each resident's care plan.

You are required to provide individualised services to at least three residents in a residential aged care facility in ways that support each resident’s independence, as well as physical and emotional wellbeing. More specifically you must:

  • Read each resident’s care plan to determine the support needs PRIOR to providing support
  • Recognise and support individual differences being mindful not to impose your own values and attitudes
  • Promote independence and self-management whilst communicating the importance of using support as required
  • Support physical wellbeing whilst maintaining a safe and healthy environment
  • Support social, emotional and psychological wellbeing
  • Monitor your own performance and discussed meeting individual support needs with key individuals
  • Recognise and promote ways to support healthy functioning of the body
  • Follow organisational protocols regarding reporting requirements

 

Your supervisor will observe you providing support to each resident and will complete the checklist in Section B.  In doing so the supervisor is providing supporting evidence to assist you in achieving a competent result in this unit.

Your teacher will confirm with you the start and end dates for this task as these will depend on your role, responsibilities and hours you work each week.

You are also required to complete 7 (seven) reflective questions to support your knowledge and understanding of key elements of providing services safely when providing support to residents in an aged care facility.

 

Task 5 part of assessment task 4

You are to complete and submit the Work Logbook detailing your hours and the activities undertaken whilst in the workplace.

All support must align with each resident’s care plan.

When providing support, you must work within the scope of practice of a PCA and follow all organisational policies and procedures including reporting requirements.

 

 

 

The following practical tasks are the other task assessments that are optional for this cluster.

Short Course:

Micro credential and badge

Short Course:

  1. Power and abuse https://www.rmit.edu.au/study-with-us/levels-of-study/short-courses/power-and-abuse
  2.  
  3. Assessment
  4. Scenario quiz: Power and abuse

 

Greendale Community: Knowledge quiz

This knowledge quiz allows the student to demonstrate application of knowledge of legislation, codes of conduct, industry information and relevant policies and procedures in the aged care and disability sectors.

42 questions quiz and may have been completed in previous clusters

Read each of the series of quiz style questions, including multiple choice, scenarios or background information sections and true/ false then answer the questions below. 

Select your answers directly in the quiz. When you have finished, select the Submit quiz button.

You do not have to complete all of the questions at once. You can exit the quiz and return to it at another time to complete more questions. You can also review and change your responses when needed, prior to selecting the submit button.

All questions must be answered correctly for you to be assessed as satisfactory for this assessment task.

 

 


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through program administration

Other Information

Student support Your first point of contact for any support needs with your assessments should be your teacher and assessor. If you require further support, you should consider contacting the following support services at RMIT. The following direct links may be updated regularly, so please go to RMIT Student essentials (Links to an external site.) and search out the assessments section. 

 

Assessment adjustments Students requiring support or adjustments for their formal assessments task or exams should contact Equitable assessment arrangements (EAA),  (Links to an external site.)for more information on the types of adjustments provided, have a look at the adjustments to assessment website (Links to an external site.).

Special consideration If unexpected circumstances affect your ability to complete an assessment you can apply for special consideration.  For more information have a look at RMIT's special consideration (Links to an external site.) page.

Appeals As an RMIT student you are entitled to seek a review of decisions that impact on your studies. For more information have a look at RMIT's appeals (Links to an external site.) page

 

Course Overview: Access Course Overview