Course Title: Provide individualised support

Part B: Course Detail

Teaching Period: Term1 2022

Course Code: HWSS6075C

Course Title: Provide individualised support

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

 

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

 

This course is co-delivered and co-assessed with  CHCCCS023 Support independence and wellbeing and HLTAAP001 Recognise healthy body systems

School: 535T Social Care and Health

Campus: City Campus

Program: C3402 - Certificate III in Individual Support (Ageing, Disability)

Course Contact: Clare McGlone

Course Contact Phone: +61 3 9925 7929

Course Contact Email: clare.mcglone@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will acquire the skills and knowledge required to organise, provide and monitor support services within the limits established by an individualised plan. The individualised plan refers to the support or service provision plan developed for the individual accessing the service and may have many different names in different organisations.

This unit will apply to you when providing support under direct or indirect supervision in any community services or health context.

This course is delivered and assessed in a cluster with:

 CHCCCS023 Support independence and wellbeing,

HLTAAP001 Recognise healthy body systems


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCCS015 Provide individualised support

Element:

1. Determine support needs

Performance Criteria:

1.1 Interpret and clarify own role in implementing individualised plan and seek appropriate support for aspects outside scope of own knowledge, skills or job role


1.2 Confirm individualised plan details with the person and with family and carers when appropriate


1.3 Ensure the person is aware of their rights and complaints procedures


1.4 Work with the person to identify actions and activities that support the individualised plan and promote the person’s independence and rights to make informed decision-making


1.5 Prepare for support activities according to the person’s individualised plan, preferences and organisation policies, protocols and procedures

Element:

2. Provide support services

Performance Criteria:

2.1 Conduct exchanges with the person in a manner that develops and maintains trust


2.2 Provide support according to the individualised plan, the person’s preferences and strengths, and organisation policies, protocols and procedures


2.3 Assemble equipment as and when required according to established procedures and the individualised plan


2.4 Respect and include the family and/or carer as part of the support team


2.5 Provide support according to duty of care and dignity of risk requirements


2.6 Provide assistance to maintain a safe and healthy environment


2.7 Provide assistance to maintain a clean and comfortable environment


2.8 Respect individual differences to ensure maximum dignity and privacy when providing support


2.9 Seek assistance when it is not possible to provide appropriate support

Element:

3. Monitor support activities

Performance Criteria:

3.1 Monitor own work to ensure the required standard of support is maintained


3.2 Involve the person in discussions about how support services are meeting their needs and any requirement for change


3.3 Identify aspects of the individualised plan that might need review and discuss with supervisor


3.4 Participate in discussion with the person and supervisor in a manner that supports the person’s self determination

Element:

4. Complete reporting and documentation

Performance Criteria:

4.1 Maintain confidentiality and privacy of the person in all dealings within organisation policy and protocols


4.2 Comply with the organisation’s informal and formal reporting requirements, including reporting observations to supervisor


4.3 Identify and respond to situations of potential or actual risk within scope of own role and report to supervisor as required


4.4 Identify and report signs of additional or unmet needs of the person and refer in accordance with organisation and confidentiality requirements


4.5 Complete and maintain documentation according to organisation policy and protocols


4.6 Store information according to organisation policy and protocols

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

The program schedule includes:
• Online self-paced learning resources
• Face-to-face classroom-based learning 
• Workplace based learning and assessment


Teaching Schedule

Week

Day 1

 

Day 2


1

CLASS


CLASS



Theory Class for understanding human body. This is just a basic and brief session for understanding Human Body to help you with Assessment task 1.  You have also given  publised material for every week to understand human body in full detail. You can read every week the theory content which is available under each week of Module section. 

Parts covered during online session-

1.Skeletal2.Muscular 3.Nervous 4.Lymphatic5.Circulatory6.Digestive7.Urinary8.Male Reproductive9.Female Reproductive10.Respiratory11.Endocrine12.Integumentary

Discussion about 



• Reviewing body systems

•Checking your pulse

•Important note about checking HR.Finger on the pulse

•Body regulation

•blood pressure

•Temperature

Attend- 

Discussion about 


2

CLASS


CLASS


 

Assessment Day- Group One and two 


  • Determining individual needs
  • Exploring people’s rights and roles in relation to health and wellbeing in the aged care sector
  • Differentiating between physical, social, and financial factors that can impact a person’s health and wellbeing

  • Define the concepts of health and wellbeing for the mind, body, and spirit- Students to explore health and wellbeing practices that stimulate the mind and body

    •Identify different social,cultural and spiritual attitudes to health and wellbeing and explain the importance of inclusion and awareness in the community

    •Benefits of physical exercise

    •Discussing healthy lifestyle choices

    Attend AT2 Independence and Wellbeing Quiz


3

On Placement 

(Subject to be changed due to Covid)


On Placement 

(Subject to be changed due to Covid)


4

On Placement 


On Placement 


5

Placement Debriefing 


Meetings- Agenda and Minutes

•Workplace Culture

•Difficult Conversations- How to start

•Providing input to promote change in the workplace

•Defining and identifying signs of compassion fatigue and burnout

•Explaining strategies for preventing and treating compassion fatigue and burnout

•Identifying and describing self-care strategies

•Reporting observed variations in mental, physical, spiritual and emotional wellbeing


6

Potential risks involved when supporting a service user

Five classes of hazards

Identifying service user strengths and strategies to support them
  • apply principles of palliative care, including maintaining comfort, dignity and independence, managing pain, signs of imminent death, etc.
  • apply effective communication strategies with palliative residents, carers and families
  • meet the cultural, spiritual and religious considerations of residents, carers and families with respect to dealing with end of life
  • apply legal and ethical requirements
  • complete documentation relating to palliative care
  • take the appropriate actions immediately after confirmation of end of life
  • support grieving carers and family members in the lead up to and following a resident’s end of life


7

CLASS


CLASS




One on one session 



One on one session 


8

CLASS


CLASS



 Help with Pending assessments 



Debriefing Session + Celebration day 



Learning Resources

Prescribed Texts


References


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The learning Lab
www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops


Overview of Assessment

This course is delivered and assessed with the courses This course is co-delivered and co-assessed with  CHCCCS023 Support independence and wellbeing, CHCCCS021 and HLTAAP001 Recognise healthy body systems

There will be three forms of assessment, they include a case study with questions, theory questions and an assessment task linked to your placement component.

The assessment tasks are as follows:

Task 1 - knowledge quiz allows the student to demonstrate of knowledge of human body systems. 
Task 2: Independence and wellbeing quiz

Task 3: Practical assessment Simulated assessment tasks

Task 4: Product assessment task Third party (Supervisor Report) and reflection


Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills to a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.
You should refer to the assessment brief which is available through Canvas for a full assessment criteria. Results that apply to courses that are delivered and assessed in accordance with competency based assessments are:
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did not submit for assessment 

Assessment Task 1 - knowledge quiz allows the student to demonstrate of knowledge of human body systems. 

19 questions

This knowledge quiz allows the student to demonstrate of knowledge of human body systems. 
You are required to answer  questions in relation to human body systems and health bodies. 

The student will undertake this assessment as an on-line assessment, unsupervised, in their own

All sections must be answered satisfactorily to demonstrate competency

Assessment Task 2: Independence and wellbeing quiz

This knowledge quiz allows the student to demonstrate of knowledge of supporting the independence and wellbeing of service users in the aged care and disability sectors. 

You are required to answer questions in relation to supporting the independence and wellbeing of service users.

The student will undertake this assessment as an on-line assessment, unsupervised, in their own time.

All sections must be answered satisfactorily to demonstrate competency.

Assessment Task 3: Practical assessment Simulated assessment tasks

This practical assessment will allow you to demonstrate your ability to organise, provide and monitor support services in the three scenarios for three scenarios that meets individual goals and aspirations, as identified in three individualised care plan.

The aim of this activity is so that you can demonstrate how you would assist three residents as outlined in the three scenarios to ensure that the residents feel empowered whilst students supporting the residents’ health and independence and enhance the residents’ morale and wellbeing as well as ensure privacy and confidentiality is protected at all times.  You  will also demonstrate your understanding of organisational policies and protocols regarding the reporting and documenting of information.

There are 3 parts to this task which you will be required to complete:9,

Part A: Three case studies with scenarios (Care Plans )

Part B: 8 Knowledge questions

Part C: Progress notes

In each part, you will demonstrate your ability to assist a resident to carry out a desired activity which meets their goals and aspirations, as identified in their individualised care plan.  You will also demonstrate your understanding of the human body and the factors that contribute to its healthy functioning.

Assessment Task 4: Product assessment task Third party (Supervisor Report) and reflection

In this task you are required to provide individualised services to at least three residents in a residential aged care facility. All services must be undertaken safely and support each resident’s independence, physical and emotional wellbeing and promote healthy body function in accordance with each resident's care plan.

You are required to provide individualised services to at least three residents in a residential aged care facility in ways that support each resident’s independence, as well as physical and emotional wellbeing. More specifically you must:

  • Read each resident’s care plan to determine the support needs PRIOR to providing support
  • Recognise and support individual differences being mindful not to impose your own values and attitudes
  • Promote independence and self-management whilst communicating the importance of using support as required
  • Support physical wellbeing whilst maintaining a safe and healthy environment
  • Support social, emotional and psychological wellbeing
  • Monitor your own performance and discussed meeting individual support needs with key individuals
  • Recognise and promote ways to support healthy functioning of the body
  • Follow organisational protocols regarding reporting requirements


Your supervisor will observe you providing support to each resident and will complete the checklist in Section B.  In doing so the supervisor is providing supporting evidence to assist you in achieving a competent result in this unit.

Your teacher will confirm with you the start and end dates for this task as these will depend on your role, responsibilities and hours you work each week.

You are also required to complete 7 (seven) reflective questions to support your knowledge and understanding of key elements of providing services safely when providing support to residents in an aged care facility.

5 part of assessment task 4

You are to complete and submit the Work Logbook detailing your hours and the activities undertaken whilst in the workplace.

All support must align with each resident’s care plan.

When providing support, you must work within the scope of practice of a PCA and follow all organisational policies and procedures including reporting requirements.


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration

Other Information

Attendance:
Your teaming experience will involve class-based teaching, discussion, demonstration and practical exercises teaching scheduale
It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.
Information about your studies:
You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.
https://www.rmit.edu.au/students
Assessment:
Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time):
https://www.rmit.edu.au/students-essentials/assessment-and-exams/assessment
Academic Integrity and Plagiarism:
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
https://www.rmit.edu.au/students/student-essentials/assessment-and­exams/academic-integrity
Credit Transfer and Recognition of Prior Learning:
Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).
Recognition of Prior Leaming (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.
Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for­-credit

Course Overview: Access Course Overview