Course Title: Develop Teams and Individuals

Part B: Course Detail

Teaching Period: Term2 2008

Course Code: BUSM9939C

Course Title: Develop Teams and Individuals

School: 650T TAFE Business

Campus: City Campus

Program: C4114 - Certificate IV in Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit covers the skills and knowledge required to determine individual and team development needs and facilitate the development of the workgroup.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBCMN404A Develop Teams and Individuals


1. Determine development needs

Performance Criteria:

• Feedback on performance of team members is collected from relevant sources and compared with established team learning needs
• Learning and development needs are systematically identified and implemented in line with organisational requirements.
• A learning plan to meet individual and group training and development needs is collaboratively developed, agreed to and implemented
• Individuals are encouraged to self evaluate performance and identify areas for improvement


2. Develop individuals and teams

Performance Criteria:

• Learning and development program goals and objectives are identified to match specific knowledge and skill requirements of competency standards
• Learning delivery methods are appropriate to the learning goals, the learning style of participants, and availability and resources
• Workplace learning opportunities and coaching and mentoring assistance are provided to facilitate individual and team achievement of competencies
• Development opportunities incorporate a range of activities and support materials appropriate to the achievement of identified competencies
• Resources and timelines required for learning activities are identified and approved in accordance with organisational requirements


3. Monitor and evaluate workplace learning

Performance Criteria:

• Feedback from individuals or teams is used to identify and implement improvements in future learning arrangements
• Outcomes and performance of individuals/teams are assessed and recorded to determine the effectiveness of development programs and the extent of additional development support
• Modifications to learning plans are negotiated to improve the efficiency and effectiveness of learning
• Records and reports of competency are documented and maintained within organisational requirements

Learning Outcomes

Details of Learning Activities

Learning activities will include class-based discussions, exercises, small group work, online activities, reading and reflection on practice firm activities, together with independent and group research in order to develop competency including the underpinning skills and knowledge.

Teaching Schedule

10Determining development needs Homework: Read Chapter 1
Aspire Customised RMIT Text – Chapter 1
Theory, Activities and Team Work
11Determining development needs

Aspire Customised RMIT Text – Chapter 1  


Homework: Read Chapter 2

12Developing individuals and teams

Aspire Customised RMIT Text – Chapter 2

13Developing individuals and teams

Aspire Customised RMIT Text – Chapter 2

Homework: Read Chapter 3

14Monitoring and evaluating workplace learning

 Aspire Customised RMIT Text – Chapter 3


15Monitoring and evaluating workplace learning

 Aspire Customised RMIT Text – Chapter 3


16All topics



17All topicsRevise
18All topics Review

Learning Resources

Prescribed Texts

Aspire Training and Consulting, Developing Business Skills - RMIT TAFE Business School Certificate IV Customised Level 4 text book (including 6 competencies)


Other Resources

Overview of Assessment

Students must demonstrate competency in all elements of this course to be deemed competent.  Assessment methods have been designed to measure achievement of competency in a flexible manner.  Assessment will incorporate a variety of methods: online exercises and activities, group work and an in-class test.  Due to the complex nature of this competency, students may be required to demonstrate competency in any element more than once.  Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.  In addition, formative feedback will be provided to students throughout the course.

Assessment Tasks

Three Milestone Activities (total 40%)
Students will complete Milestone activities and final assessment from the student textbook. Students should use their experience within the practice firm to help to complete each of these milestones.

Virtual Enterprise Project – (30%)
Students will be required to complete the Project based related to the student’s experience working in the Virtual Enterprise.

In-class test (30%)
Students will complete one in-class test comprising short answer questions and case study activities which focus on the student’s ability to demonstrate the skills and knowledge as set out in the Evidence Guide. The test will be closed book and completed individually.

Assessment Matrix

ElementIn-class test
Milestone Activities 40%Virtual Enterprise Project

BSBCMN404A/01 Determine development needs 

BSBCMN404A/02 Develop individuals and teamsxxx
BSBCMN404A/03 Monitor and evaluate workplace learningxxx

Course Overview: Access Course Overview