Course Title: Promote team effectiveness
Part B: Course Detail
Teaching Period: Term2 2008
Course Code: EMPL9719C
Course Title: Promote team effectiveness
School: 650T TAFE Business
Campus: City Campus
Program: C4114 - Certificate IV in Business Administration
Course Contact : Hazel Sims
Course Contact Phone: +61 3 9925 1316
Course Contact Email:hazel.sims@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
NIL
Course Description
This unit specifies the outcomes required of frontline managers to promote teamwork. It involves developing team plans to meet expected outcomes, leading the work team, and proactively working with the management of the organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBFLM412A Promote team effectiveness |
Element: |
1. Plan to achieve team outcomes |
Performance Criteria: |
1. Team purpose, roles, responsibilities, goals, plans and objectives are identified, established and documented in consultation with team members 2. Team members are supported in meeting expected outcomes |
Element: |
2. Develop team cohesion |
Performance Criteria: |
1. Opportunities are provided for input of team members into planning, decision making and operational aspects of work team 2. Team members are encouraged and supported to take responsibility for own work and to assist each other in undertaking required roles and responsibilities 3. Feedback is provided to team members to encourage, value and reward individual and team efforts and contributions |
Element: |
3. Participate in and facilitate work team |
Performance Criteria: |
1. Team members are actively encouraged to participate in and take responsibility for team activities and communication processes 2. The team is given support to identify and resolve problems which impede its performance 3. Own contribution to work team serves as a role model for others and enhances the organisation’s image within the work team, the organisation and with clients/customers. |
Element: |
4. Liaise with management |
Performance Criteria: |
1. Communication with line manager/management is kept open at all times 2. Information from line management is communicated to the team 3. Unresolved issues, concerns and problems raised by the team/team members are communicated to line manager/management and followed up to ensure action is taken 4. Unresolved issues, concerns and problems related to the team/team members raised by line managers/management are communicated to the team and followed up to ensure action is taken |
Learning Outcomes
Details of Learning Activities
Learning activities will include class-based discussions, exercises, together with independent research in order to develop competency including the underpinning skills and knowledge
Teaching Schedule
Week | Topic/Assessment | Resources |
1 | Course overview |
Introduction to the course – course guide, textbook, assessment details, small team formation to commence project. Homework: Read Chapter 1 before Week 2. |
2 | Planning to achieve team outcomes | Aspire Customised RMIT Text – Chapter 1 |
3 | Planning to achieve team outcomes |
Aspire Customised RMIT Text – Chapter 1 Homework: Read Chapter 2 before Week 4 |
4 | Developing team cohesion |
MILESTONE ACTIVITY 1 DUE Aspire Customised RMIT Text – Chapter 2 Homework: Read Chapter 3 before Week 5 |
5 | Participating in and facilitating teamwork |
MILESTONE ACTIVITY 2 DUE Aspire Customised RMIT Text – Chapter 3 Homework: Read Chapter 4 before Week 6 |
6 | Liaising with management |
MILESTONE ACTIVITY 3 DUE Aspire Customised RMIT Text – Chapter 4 |
7 | Liaising with management |
MILESTONE ACTIVITY 4 DUE Aspire Customised RMIT Text – Chapter 4 |
8 | All topics | Revision for test |
9 | All topics | IN-CLASS TEST |
Learning Resources
Prescribed Texts
Aspire Training and Consulting, Developing Business Skills - RMIT TAFE Business School Certificate IV Customised Level 4 text book (including 6 competencies) |
References
Other Resources
Overview of Assessment
Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievements of each competency in a flexible manner. Assessments will incorporate a variety of methods: online exercises and activities, group work and an in-class test. Due to the complex nature of this competency, students may be required to demonstrate competency in any element more than once. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. In addition to the assessments, formative feedback is provided to the students throughout the duration of the course
Learning activities will include class-based discussions, exercises, small group work, online activities, reading and reflection on various activities, together with independent and group research in order to develop competency including the underpinning skills and knowledge.
Assessment Tasks
Four Milestone activities 10% each (Total 40%)
At the end of the chapter of the student text, milestone activities are provided to allow the student to demonstrate competency of each of the elements. The activities will relate to the team project being undertaken and a case study.
Virtual Enterprise Project (30%)
Students will work in small teams to undertake a project within the Virtual Enterprise. This project will focus on planning to achieve team outcomes, developing team cohesion and liaising with management to complete the project.
In-class test (30%)
Students will complete one in-class test comprising short answer questions and case study activities which focus on the student’s ability to demonstrate the skills and knowledge as set out in the Evidence Guide. The test will be closed book and completed individually.
Assessment Matrix
Milestone 40% |
Virtual Enterprise Assessment 30% |
In-class test |
|
BSBFLM412A/01 Plan to achieve team outcomes | x | x | x |
BSBFLM412A/02 Develop team cohesion | x | x | x |
BSBFLM412A/03 Participate in and facilitate work team | x | x | x |
BSBFLM412A/04 Liaise with management | x | x | x |
Course Overview: Access Course Overview