Course Title: Apply principles of professional practice to work in the financial services industry
Part B: Course Detail
Teaching Period: Term1 2007
Course Code: SOSK5138C
Course Title: Apply principles of professional practice to work in the financial services industry
School: 650T TAFE Business
Campus: City Campus
Program: C4170 - Certificate IV in Financial Services
Course Contact : Michelle Mosiere
Course Contact Phone: +61 3 9925 5455
Course Contact Email:michelle.mosiere@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Training Package Pre-requisites: Nil
RMIT Co-requisites: FNSICGEN304A Apply health and safety practices in the workplace [OHTH5089C]
Course Description
This unit covers the fundamental principles that underpin professional practice. It examines the legal framework and its industry applications; company procedures, guidelines, policies and standards. The content is contextualised within the financial services industry.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
FNSICIND401A Apply principles of professional practice to work in the financial services industry |
Element: |
Develop and maintain personal competency |
Performance Criteria: |
• Professional development needs and goals are identified and reviewed on a regular basis |
Element: |
Identify and apply financial services industry guidelines, procedures and legislation |
Performance Criteria: |
• Information on relevant legislation, regulations and codes of practice is collected and analysed and the application to the role in the workplace determined |
Element: |
Identify the scope, sectors and responsibilities of the industry |
Performance Criteria: |
• External forces impacting on the financial services industry are identified and considered in carrying out activities |
Element: |
Manage information |
Performance Criteria: |
• Relevant documents and reports are read, understood and any implications discussed with relevant persons |
Element: |
Plan work to be completed taking into consideration time, resources and other constraints |
Performance Criteria: |
• Tasks to be done and relevant conditions are determined |
Learning Outcomes
Refer to performance elements and performance criteria
Details of Learning Activities
Case studies are used throughout the course and students are expected to participate in class discussions and exercises. The use of ‘real world’ examples will assist students throughout the course.
Learner activity: Students will take an active role
• Reflecting and discussing key concepts
• Applying legal concepts to case studies
• Summarizing key points
• Participating in problem solving scenarios
• Responding to generic question sessions
The use of “real world” examples will facilitate the understanding of the theoretical concepts and students will be encouraged to use lateral thinking.
Competency Based Assessment
Students will be provided with more than one opportunity to demonstrate competence. Competency based assessment is detailed below in “Assessment Methods” and “Assessment Tasks”.
Teaching Schedule
| Week beginning | 2007 |
| Week 1 – 12th Feb | Topic 1: Industry Overview 1A: Main Sectors |
| Week 2 – 19th Feb | 1B: Products & Services |
| Week 3 – 26th Feb | 1C: Regulators |
| Week 4 – 5th Mar | Guest Speaker |
| Week 5 – 12th Mar | Topic 2: Compliance 2A: Financial Services Reform Act |
| Week 6 – 19th Mar | 2B: ASIC Policy Statements |
| Week 7 – 26th Mar | 2C: Uniform Consumer Credit Code |
| Week 8 – 2nd April | Assessment – Multi-Issue Case Study, Topics 1 & 2 |
| Mid Semester Break (Student Vacation) – 5th to 11th April | |
| Week 8 – 12th April | Assessment – Multi-Issue Case Study, Topics 1 & 2 |
| Week 9 – 16th April | Topic 3: Confidentiality 3A: Privacy under the common law |
| Week 10 – 23rd April | 3B: Privacy under statute law |
| Week 11 – 30th April | 3C: Code of Banking Practice |
| Week 12 – 8th May | Topic 4: Professionalism 4A: Conflict Resolution |
| Week 13 – 14th May | 4B: Ethics |
| Week 14 – 21st May | Assessment – Multi-Issue Case Study, Topics 3 & 4 |
| Week 15 – 28th May | Topic 5: Health & Safety 5A: Legal Framework |
| Week 16 – 4th June | 5B: Ergonomics & Office Safety |
| Week 17 – 11th June | 5C: Human Behaviour & Attitudes |
| Week 18 – 18th June | Assessment – Workplace Scenario Presentation |
Learning Resources
Prescribed Texts
References
Waters, Kay. Working in the Financial Services Industry, Tertiary Press, Croydon (2003). |
Other Resources
Overview of Assessment
Assessment may include group presentations, oral reports, problem-solving activities, case studies, research assignments, open-book tests and/or open-book exams.
Tutorial activities may also include problem solving, researching and responding to case studies. Such activities may be conducted verbally or in writing.
The aim is to provide the opportunity for formative feedback so that students may determine how well they are progressing in the course.
Assessment Tasks
Assessment:
Case Study 1
Method
Written assessment, individual
Topic 1
Topic 2
Marks Awarded -
Topic 1 =25
Topic 2 = 25
Assessment:
Case Study 1
Method
Written assessment, individual
Topic 3
Topic 4
Marks Awarded
Topic 3=25
Topic 4 = 25
Total - 100
Assessment Matrix
|
Case Study 1 |
Case Study 2 | Workplace Scenario | Tutorial Questions | |
| FNSICIND401A/01 Identify the scope, sectors and responsibilities of the industry |
Y | Y | ||
| FNSICIND401A/02 Identify and apply financial services industry guidelines, procedures and legislation | Y | Y | Y | Y |
| FNSICIND401A/03 Manage information | Y | Y | Y | Y |
| FNSICIND401A/04 Plan work to be completed taking into consideration time, resources and other constraints | Y | Y | Y | Y |
| FNSICIND401A/05 Develop and maintain personal competency | Y | Y |
Other Information
Assessment criteria:
Topic 1: Industry Overview · Identify the external forces impacting on the financial services industry· List the main sectors of the financial services industry and explain the inter-relationship between sectors· Identify the roles and responsibilities of the participants in the financial services industry· Identify the main regulators
Topic 2: Compliance · Explain licensing and disclosure requirements· Discuss the role of the Financial Services Reform Act in regulatory reform· Identify key ASIC Policy Statements· List key objectives of the Uniform Consumer Credit Code
Topic 3: Confidentiality · Identify the sources of law· Define “privacy”· Explain the concepts of hard law and soft law· List remedies for breaches· Discuss internal and external dispute resolution
Topic 4: Professionalism · Define ethics· Discuss the role of ethics in business interactions· Apply ethical approaches to decision making· Resolve conflicts using ethical standards
Topic 5: Health and Safety · Outline the main features of occupational health and safety (OHS) legislation· Identify the main OHS obligations of employers, occupiers, manufacturers, importers, employees and other workplace participants· List the main areas of risk management · Explain the main powers of inspectors· Outline the main features of workers compensation schemes· Define key concepts such as “designated work groups” “OHS representatives” and explain their roles· Outline standard OHS and emergency procedures
Course Overview: Access Course Overview