Course Title: Communicate and work effectively in health
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: EMPL5516C
Course Title: Communicate and work effectively in health
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C4215 - Certificate IV in Allied Health Assistance
Course Contact: veemita Kaul
Course Contact Phone: +61 3 9925 4662
Course Contact Email: veemtia.kaul@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Fiona CampbellHicks
fiona.campbellhicks@rmit.edu.au
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no pre-requisites or co-requisites for this course.
Course Description
This course illustrates the skills and knowledge required to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTHIR301A Communicate and work effectively in health |
Element: |
Communicate effectively in a health setting |
Performance Criteria: |
Demonstrate respect for workers from different sectors and levels of the industry |
Element: |
Maintain professional work standards |
Performance Criteria: |
Identify relevant organisation policies and procedures relating to awards, standards and legislative requirements of own work role and clarify any uncertainties with appropriate personnel |
Element: |
Practice high standards of personal hygiene |
Performance Criteria: |
Maintain personal hygiene with an understanding of risks associated with contamination and infection in a health setting |
Element: |
Promote a positive approach to health |
Performance Criteria: |
Clarify components of own role that contribute to maintaining an effective and client-centred approach to health |
Element: |
Take responsibility for personal skill development |
Performance Criteria: |
Seek advice from appropriate persons on areas for skills/knowledge development |
Element: |
Work effectively within the health care system |
Performance Criteria: |
Develop, review and revise personal skills in communication as an ongoing priority to address organisation standards |
Element: |
Work ethically |
Performance Criteria: |
Follow ethical guidelines in decision-making in all work undertaken the health setting with awareness of potential ethical complexity in own work role |
Learning Outcomes
Details of Learning Activities
The learning activities include-
- Collaborative class room teaching
- Role plays
- case studies
- Online topic discussion
- Clinical placement
- Accessing information online
Teaching Schedule
The delivery design of this course allows this module to be delivered as face to face class in first and third week of the program followed by ongoing support online through RMIT learning hub.
Learning Resources
Prescribed Texts
There is no prescribed text as comprehensive course material will be provided. |
References
Online learning materials can be accessed using RMIT Online Learning Hub. The online learning materials listed under each topic include- |
Other Resources
Further online learning materials are available and include-
- Articles of interest available in the Library
- Communication videos from Library
- Useful external links
- Learning lab
- Journals available in the Library
Overview of Assessment
Assessment will be completing case studies and observation in the workplace with questioning to address appropriate application of knowledge.
Assessment Tasks
The assessment will be competency based. You will need to be competent in all tasks os assessment to be deemed competent in the course. The assessment tasks will include
- Journal
- participation in the online discussion board
- Assessing role plays and case studies
Assessment Matrix
Other Information
The above assessment tasks will also assess in the following courses-
HLTHIR403B- Work effectively with culturally diverse clients and co-workers
HLTCSD306B- Respond effectively to difficult and challenging behaviour
Course Overview: Access Course Overview