Course Title: Develop teams and individuals

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: BUSM6235C

Course Title: Develop teams and individuals

School: 650T TAFE Business

Campus: City Campus

Program: C4222 - Certificate IV in International Trade

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

Tom Egan

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None required

Course Description

This unit applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBLED401A Develop teams and individuals


1. Determine development needs

2. Develop individuals and teams

3. Monitor and evaluate workplace learning

Performance Criteria:

1.1. Systematically identify and implement learning and development needs in line with organisational requirements
1.2. Ensure that a learning plan to meet individual and group training and development needs is collaboratively developed, agreed to and implemented
1.3. Encourage individuals to self-evaluate performance and identify areas for improvement
1.4. Collect feedback on performance of team members from relevant sources and compare with established team learning needs
2.1. Identify learning and development program goals and objectives, ensuring a match to the specific knowledge and skill requirements of competency standards relevant to the industry
2.2. Ensure that learning delivery methods are appropriate to the learning goals, the learning style of participants, and availability of equipment and resources
2.3. Provide workplace learning opportunities, and coaching and mentoring assistance to facilitate individual and team achievement of competencies
2.4. Create development opportunities that incorporates a range of activities and support materials appropriate to the achievement of identified competencies
2.5. Identify and approve resources and time lines required for learning activities in accordance with organisational requirements
3.1. Use feedback from individuals or teams to identify and implement improvements in future learning arrangements
3.2. Assess and record outcomes and performance of individuals/teams to determine the effectiveness of development programs and the extent of additional development support
3.3. Negotiate modifications to learning plans to improve the efficiency and effectiveness of learning
3.4. Document and maintain records and reports of competency according to organisational requirement

Learning Outcomes

The learner is expected to acquire knowledge and competency in the following areas:

a) communication skills to receive and report on feedback, to maintain effective relationships and to manage conflict
b) culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities
c) leadership skills to gain trust and confidence of clients and colleagues
d) literacy skills to read, write and understand a variety of texts; and to edit and proofread documents to ensure clarity of meaning, accuracy and consistency of information
e) negotiation skills to achieve mutually acceptable outcomes
f) technology skills to support effective communication and presentation

Details of Learning Activities

Students can expect a wide range of learning activities inclusing case studies, workshops , tests and classoom discussions

Teaching Schedule


1.Introduction and course overview                                                                                                          

2. Determine development needs - identify and implement                                                                           

3. Determine development needs - develop and implement a learning plan                                    

4. Determine development needs - encourage individuals to self evaluate                                   

 5. Commence drafting for Major Report                                                                                                      

6. Develop individuals and teams- identify learning and development goals                                    

 7.Develop individuals and teams - ensure learning delivery methods are appropriate                     

8.Group discussions on major report                                                                                                           

9.The Learning Contract Workshop                                                                                                              

10. Develop individuals and teams - workplace opportunities                                                              

11. Develop individuals and teams - creating opportunities                                                                 

12. Monitor and evaluate workplace learning                                                                                               

13. Major Assessment due                                                                                                                          

 14. Group Presentations                                                                                                                                

15. Group Presentations                                                                                                                                  

16. Student feedback and interviews                                                                                                              

Learning Resources

Prescribed Texts



Develop teams and individuals, Pearson Education, Australia Cole, Kris, Management Theory and Practice, 4th edn., Pearson Education, Australia  

Other Resources

Overview of Assessment

Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and a major group project. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met . Students will be provided with feedback throughout the course to check their progress.

Assessment Tasks

1. Assessment Task One - Quiz

2. Assessment Task Two - JWorkshops

3. Assessment Task Three Major Project

Assessment Matrix

Marking Guide (Grading)

After achievement of competency we then grade your performance in this course and this gives you the opportunity to have the level of your performance formally recognised against industry standards and employability skills.

You will receive one of the following grades

CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved - Graded
NYC Not yet Competent
DNS Did not Submit for Assessment

This grading is in accordance with the following criteria:

1. Level of Independence, Initiative, Enterprise and Performance of Work Task
We are looking for you to demonstrate broad individual research to support your business implementation and complete the stated requirements

2. Demonstrated Breadth of Underpinning Knowledge and a Willingness to Continue Learning
We are looking for your plan to show and demonstrate an excellent understanding of the industry and reference to industry and other relevant documents

3. Techniques and Processes, Technology Skills and Problem Solving
We are looking for you to comply with designated format and presentation of the Major Project

4. Work Organisation, Planning and Self-Management
We expect to see ongoing uploading of information into your document that is relevant to the course with full utilisation of the Blackboard as per course requirements and with timely submission of all required material

5. Communication Skills, People Networking, Language and Interpersonal Skills and Teamwork
We expect to see regular attendance and class involvement in relevant discussions in the scheduled sessions, utilisation of relevant networking tools as outlined in the Blackboard, and your report to be present4ed using appropriate business language,

Course Overview: Access Course Overview