Course Title: Develop teams and individuals

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: BUSM6235C

Course Title: Develop teams and individuals

School: 650T TAFE Business

Campus: City Campus

Program: C4222 - Certificate IV in International Trade

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

John Fowler

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None required

Course Description

This unit applies to individuals with a broad knowledge of learning and development who apply their skills in addressing development needs to meet team objectives. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBLED401A Develop teams and individuals


1. Determine development needs

Performance Criteria:

1.1. Systematically identify and implement learning and development needs in line with organisational requirements
1.2. Ensure that a learning plan to meet individual and group training and development needs is collaboratively developed, agreed to and implemented
1.3. Encourage individuals to self-evaluate performance and identify areas for improvement
1.4. Collect feedback on performance of team members from relevant sources and compare with established team learning needs


2. Develop individuals and teams

Performance Criteria:

2.1. Identify learning and development program goals and objectives, ensuring a match to the specific knowledge and skill requirements of competency standards relevant to the industry
2.2. Ensure that learning delivery methods are appropriate to the learning goals, the learning style of participants, and availability of equipment and resources
2.3. Provide workplace learning opportunities, and coaching and mentoring assistance to facilitate individual and team achievement of competencies
2.4. Create development opportunities that incorporates a range of activities and support materials appropriate to the achievement of identified competencies.
2.5 Identify and approve resources and time lines required for learning activities in accordance with organisational requirements


3. Monitor and evaluate workplace learning

Performance Criteria:

3.1. Use feedback from individuals or teams to identify and implement improvements in future learning arrangements
3.2. Assess and record outcomes and performance of individuals/teams to determine the effectiveness of development programs and the extent of additional development support
3.3. Negotiate modifications to learning plans to improve the efficiency and effectiveness of learning
3.4. Document and maintain records and reports of competency according to organisational requirements

Learning Outcomes

The learner is expected to acquire knowledge and competency in the following areas:

a) communication skills to receive and report on feedback, to maintain effective relationships and to manage conflict
b) culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities
c) leadership skills to gain trust and confidence of clients and colleagues
d) literacy skills to read, write and understand a variety of texts; and to edit and proofread documents to ensure clarity of meaning, accuracy and consistency of information
e) negotiation skills to achieve mutually acceptable outcomes
f) technology skills to support effective communication and presentation

Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative class room based activities.

The self-based activities will be delivered through various technology platforms and will include quizzes, scenario case studies and interactive sessions.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice skills in a simulated workplace environment.

Teaching Schedule

Week   Date    Topic
110 Feb Induction and pre-training review
217 Feb Modelling high performance
324 Feb Determining staff development needs
43 Mar

 Modelling high performance

510 Mar Modelling high performance
617 Mar Developing teams and individuals
724 Mar Developing teams and individuals
831 Mar Review and Miniquiz
97 Apr Determining staff development needs
1014 Apr Enhancing the organisations image
1128 Apr Assessing staff development
125 May Leadership through decision making
1312 May Modelling high performance
1419 May Legal Issues in Leadership and Team performance
1526 May Revision and Review
162 June Individual Interviews and Feedback

Week 1 will consist of an induction to the course which will include completion of a pre training review and familiarisation with:

  • Your teacher(s) and other students.
  • Services and facilities
  • Student responsibilities
  • Where to get support
  • Course requirements, key learning outcomes, assessment, feedback and grading.
  • Submission requirements and the resubmission policy
  • Plagiarism
  • Appeals
  • Extensions and Special Consideration
  • Privacy

This unit is codelivered and coassessed with BUSM6236c Show Leadership in the Workplace

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Assessment will incorporate a variety of methods including in class exercises, written tests, presentations and a major group project. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met . Students will be provided with feedback throughout the course to check their progress.

Assessment Tasks

This course has two assessments.  You must fully and successfully complete all assessments to be deemed competent in this unit.

This course is codelivered and coassessed with BUSM6236c Show Leadership in the Workplace.

Assessment Task 1 – Group Presentation & Leadership Exercise
Date handed out: Week 1
Date and time due: Week 9
Group or Individual: Groups of not more than three students.

This assessment will allow you to demonstrate your ability to drive and lead change in an organisation.

You will be required to prepare and deliver a 20 minute presentation to the class. You will also be required to prepare and distribute a referenced handout on the key takeaways from your presentation.

In addition, you will also be required to submit minutes of three group meetings which record the real progress of your team against the assignment objectives. Group members will alternate the role of ‘Group Leader’.

Assessment Task 2 – Portfolio of Evidence & Interview / Oral questioning 
Date handed out: Week 3
Date and time due: Week 15 (portfolio of evidence) & Week 16 (Interview)
Group or Individual: A number of the activities which contribute to your portfolio of evidence will be group activities however each individual will need to complete their own portfolio of evidence. This evidence must be prepared and submitted individually.  The interviews will also be individually conducted.

Purpose: The requirements of this unit require you to demonstrate your skills and abilities to show leadership and work in a team environment. The most suitable way to achieve this is through simulated workplace activities where you will work with your peers to achieve competency.

Throughout this course you will be required to complete 5 class activities in order to demonstrate your:
1. Show leadership and model high performance behaviour (Week 4)
2. Make informed decisions (Week 7)
3. Identify learning needs and implement learning opportunities for others (Week 11)
4. Monitor and evaluate workplace learning (Week 12)
5. Demonstrate knowledge of relevant legislation. (Week 14)

You will be required to prepare a one page summary of at least 3 out of 5 of these activities outlining what was done and to provide any evidence required

Students will be interviewed in Week 16 to confirm that they have grasped the required skills and knowledge for the unit.

Assessment Matrix

Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.

You will be provided with an assessment matrix in the assessments area of the unit blackboard shell.  Generally, your grading will be assessed against how well you demonstrate:

  • Perform the activities as required by the learning elements of this unit of competency.
  • Demonstrate the required knowledge for this unit of competency.
  • Execute the required skills for this unit of competency.
  • Demonstrate your employability skills through contribution to learning activities related to this assessment, timeliness, use of technology and teamwork.

Final Grades table:

DNS - Did not submit for assessment
NYC - Not yet competent
CAG - Competency achieved – graded
CC - Competent with credit
CDI - Competent with distinction
CHD - Competent with high distinction

Other Information

Late Submissions

Students are required to submit assessment items and/or ensure performance based assessment is completed by the due dates. If a student is to be prevented from submitting an assessment item on time, by circumstances outside their control, they may apply in advance to the teacher for an extension to the due date of up to seven calendar days. To be eligible for an extension, you must lodge the extension form availabile at the following link with your teacher:

Where an extension of greater than seven days is needed, the student must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. More information on special consideration and how to apply can be found here:

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. Information on circumstances under which the assessment arrangements might be granted can be found at the following website:

Course Overview: Access Course Overview