Course Title: Show leadership in the workplace
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: BUSM6236C
Course Title: Show leadership in the workplace
School: 650T TAFE Business
Campus: City Campus
Program: C4226 - Certificate IV in Frontline Management
Course Contact : Sylvia Baroutis
Course Contact Phone: +61 3 9925 5469
Course Contact Email:sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no pre-requisites for this unit.
Course Description
This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others. At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgement. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Frontline management provides the first level of leadership within the organisation. This unit applies to people who are making the transition from being a team member, to taking responsibility for the work and performance of others.
Frontline managers have a strong influence on the work culture, values and ethics of the teams they supervise. As such it is important that frontline managers model good practice, professionalism and confidently represent their organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBMGT401A Show leadership in the workplace |
Element: |
1. Model high standards of management performance and behaviour |
Performance Criteria: |
Ensure management performance and behaviour meets the organisation's requirements Ensure management performance and behaviour serves as a positive role model for others Develop and implement performance plans in accordance with organisation's goals and objectives Establish and use key performance indicators to meet organisation's goals and objectives |
Element: |
2. Enhance organisation's image |
Performance Criteria: |
Use organisation's standards and values in conducting business Question, through established communication channels, standards and values considered to be damaging to the organisation Ensure personal performance contributes to developing an organisation which has integrity and credibility |
Element: |
3. Make informed decisions |
Performance Criteria: |
Gather and organise information relevant to the issue/s under consideration Facilitate individuals and teams active participation in decision making processes Examine options and assess associated risks to determine preferred course/s of action Ensure decisions are timely and communicate them clearly to individuals and teams Prepare plans to implement decisions and ensure they are agreed by relevant individuals and teams Use feedback processes effectively to monitor the implementation and impact of decisions |
Learning Outcomes
Details of Learning Activities
Students are required to attend all classes to complete activities and in class assessments. For most of the semester each student will work in a team. The class activities provide an opportunity to develop skills and apply theory to real life situations. The learning activities include:
• Case studies and project work
• Collaborative classroom activities and team activities
• Peer interaction, Reflection and discussion
• Games and simulations
• Reading the text book and accessing materials on Learning Hub
Teaching Schedule
WEEK | CONTENT | ELEMENT | CLASS MODE | RESOURCE | ASSESSMENT |
1 | Overview |
Face to face | Please ensure you have a copy of the student text to bring to class in Week 2. |
||
2 | Modelling high standards of management performance and behaviour |
1 | Face to face | ||
3 | Modelling high standards of management performance and behaviour |
1 | Face to face | ||
4 | Modelling high standards of management performance and behaviour |
1 | Face to face | ||
5 | Modelling high standards of management performance and behaviour |
1 | ONLINE CLASS |
Portfolio items No 1 Due date: 11/03/11 |
|
6 | Enhancing the organisation’s image | 2 | Face to face | ||
7 | Enhancing the organisation’s image | 2 | Face to face | ||
8 | Enhancing the organisation’s image | 2 | Face to face | ||
9 | Enhancing the organisation’s image | 2 | Face to face | ||
10 | Enhancing the organisation’s image | 2 | ONLINE CLASS |
Portfolio items No 2 Due date: 15/04/11 |
|
11 | Making informed decisions | 3 | Face to face | ||
12 | Making informed decisions | 3 | Face to face | ||
13 | Making informed decisions | 3 | Face to face | ||
14 | Making informed decisions | 3 | Face to face | ||
15 | Making informed decisions | 3 | ONLINE CLASS |
Portfolio items No 3 Due date: 27/05/11 |
|
16 | Modelling high standards of management performance and behaviour Enhancing the organisation’s image Making informed decisions |
1,2,3 | ONLINE CLASS |
Final assessment Due date: 10/06/11 |
|
Learning Resources
Prescribed Texts
BSBMGT401A (BSB07 Certificate IV) Show leadership in the workplace, Aspire Learning Resources, Version 1.2, 2008 |
9781740427807 |
References
Other Resources
Overview of Assessment
Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical assessments, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.
Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.
Assessment Tasks
Portfolio of evidence
During the course of the semester, you will collect evidence of competency against the elements for this unit. The portfolio will consist of completed in-class and out-of-class activities together with responses to case studies and scenarios. (Please refer to the Portfolio guide on the RMIT Learning Hub). In addition, your facilitators will provide third party reports of your performance while you take part in a simulated workplace activity (a major project) which will link all units in your program.
Final assessment
You will prepare a business report for a specific organisation (approximately 2000 words). In this report, you will identify an opportunity for this organisation to enhance its image in the local community. The organisation can be one with which you are familiar or one you have researched. The opportunity to enhance the organisation’s image may have arisen as a result of entry into new markets, relocation to a new area, development of new products, activities by competitors or initiatives by government or industry bodies. (Please refer to your student text for further details about this report.)
Please note:
- This unit will be graded Competency Achieved or Not Yet Competent (CA/NYC)
- All Portfolio items and the Final Assessment should be submitted to the Assignment Box on Level 13 with a completed/signed assignment cover securely stapled to the front of the assessment item.
- Do not use plastic folders or sleeves - as we need to follow sustainable work practices within the program
- Due to the complex nature of this unit, you may be asked to demonstrate competency more than once
- You must demonstrate competence in each of the elements of this unit in order to achieve a CA (Competency achieved)
Assessment Matrix
The critical aspects of assessment are a summary of the skills and knowledge you need to demonstrate competency in this unit.
They are included here in a matrix so that you can see the relationship between the units of competency and the assessment activities.
BSBMGT401A Show leadership in the workplace |
Portfolio of evidence | Third party report | Final Assessment - Report |
Critical aspects | |||
Articulation of organisational values and expectations of behaviour demonstrated |
Y | Y | Y |
Instances where leadership and decision making have been demonstrated and which have led to positive changes in the workplace |
Y | Y | Y |
Knowledge of leadership styles and concepts | Y | Y |
Course Overview: Access Course Overview