Course Title: Apply government processes

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: HWSS5422C

Course Title: Apply government processes

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C4240 - Certificate IV in Government (Court Services)

Course Contact : Alan Ogilvie

Course Contact Phone: +61 3 99259656

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course covers the application of a knowledge of government processes. It includes applying information relating to Machinery of Government, and applying knowledge of organisational functions and protocols Legislation/regulations applying across the public sector, such as equal employment opportunity, equity and diversity etc, are not addressed here, as these are covered in PSPLEGN401A Encourage compliance with legislation in the public sector.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

PSPGOV422A Apply government processes


1. Apply information relating to the Machinery of Government

Performance Criteria:

1.1 Up-to-date information relating to Machinery of Government relevant to work responsibilities is identified, accessed and applied
1.2 Ambiguity in the structure and function of the organisation or work area as a result of past, present or future Machinery of Government changes is identified and advice obtained and implemented on required work priorities and outcomes for the transition period
1.3 Role ambiguity as a result of past, present or future Machinery of Government changes is managed in accordance with organisational directions


2. Apply knowledge of organisational functions

Performance Criteria:

2.1 Up-to-date information relating to the structure and functions of the organisation is accessed and applied
2.2 Appropriate persons are identified to ensure correct levels of authority are utilised to deal with responsibilities within the organisation
2.3 Areas of work where delegations apply are identified and delegation levels within the organisation are confirmed in accordance with organisational procedures/guidelines
2.4 Approvals are obtained in the workplace in accordance with organisational delegations


3. Apply knowledge of protocols

Performance Criteria:

3.1 Up-to-date information relating to government protocols is identified, accessed and applied
3.2 Protocols are observed in dealings with other organisations and with persons from within and outside the organisation
3.3 Written` protocols, formats and standards are adhered to in writing government documents

Learning Outcomes

Details of Learning Activities

A variety of teaching methods will be used including: lectures, class discussion, role-plays, case studies, problem-solving and audio-visual presentations.

Teaching Schedule


Learning Resources

Prescribed Texts


Other Resources

  • Competency Resource Manual
  • Powerpoint
  • Handouts

Overview of Assessment

Assessment will be ongoing during the semester, and you will undertake a variety of assessment tasks and activities to assess your level of competence against key elements and performance criteria.

Assessment tasks my include, but not limited to, the following:

  • Class tasks
  • Assignments

Feedback will be provided throughout the semester in class and/or online discussions, through individual and group feedback on practical exercises and by individual consultation.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

An assessment charter ( ) summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies and procedures which are described and referenced in a single document:;ID=ln1kd66y87rc .

Assessment Tasks


Assessment Matrix

Course Overview: Access Course Overview