Course Title: Support policy implementation

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: HWSS5423C

Course Title: Support policy implementation

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C4240 - Certificate IV in Government (Court Services)

Course Contact : Lauren Weaver

Course Contact Phone: +61 3 9925 4622

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

No pre-requisite is required for this unit of competency, however this unit is part of an Industry based program, offered to trainee Court Registrars.

Course Description

This course covers the identification and application of policy in a public sector work environment. It includes identifying relevant policy, implementing policy, and monitoring and reporting on policy implementation.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

PSPPOL404A Support policy implementation


1. Identify relevant policy

Performance Criteria:

1.1 Work situations that are shaped by government or organisation policy are identified in accordance with public sector guidelines.
1.2 Policy relating to particular work situations is identified and located.


2. Implement policy

Performance Criteria:

2.1 Policy to be implemented is interpreted under direction to identify and plan for change in work practices.
2.2 The implications of policy for individual work practices are identified, and practices are confirmed/adjusted to reflect policy requirements in accordance with organisational procedures.
2.3 Others affected by policy requirements are supported to accommodate those requirements.
2.4 Policy is implemented to support achievement of outcomes intended in specific work areas.


3. Monitor and report on policy implementation

Performance Criteria:

3.1 Information that will assist with the evaluation of the effectiveness of policy implementation is gathered, recorded and reported under direction in accordance with organisational procedures.
3.2 Information that will assist with the evaluation of the impact of policy implementation on organisational outcomes is gathered, recorded and reported under direction in accordance with organisational procedures.

Learning Outcomes

 See Elements.

Details of Learning Activities

This unit covers the identification and application of policy in the public sector work environment. It is inclusive of identifying relevant policy, implementing policy, and monitoring and reporting on policy implementation and its impact on stakeholders.
Training includes identifying, working with and applying government policy in the context of a public service employee and Court Registrar. 
In practice, knowledge of supporting policy implementation is applied in the context of other generalist and specialist work activities such as delivering and monitoring services to clients, upholding and supporting the values and principles of the public service, administering Legislation and encouraging compliance with legislation.

Teaching Schedule

A one day training session is delivered in the second week of Part one of the instensive training program. 
Students are required to critically a range of policies and procedures as they relate to their work as a Victorian Public Sector Employee, identify key policies. 
Students are presented with a range of policy based case studies to work through in class

Learning Resources

Prescribed Texts


Other Resources

All resources for this unit of competency are located on the RMIT Blackboard system.
Resources subject to update based on legislation, policy or practice changes within industry.

Overview of Assessment

Assessments will incorporate a variety of methods including one or more of the following: written test, open book exam, case studies, class presentation, group project, role play scenarios, practical demonstrations, observations, reports, quizzes, and fieldwork assignments.  

Assessment Tasks

Class assessment identifying key policies as they relate to a Department of Justcie emplpoyee, critical analysis and practical application of formal and informal policies in the workplace
Written assignment based on policy case studies in a vocational environment (3 parts)

Assessment Matrix

Assessment for the Certificate IV in Government (Court) Services program falls under Table 1.2 b - Nationally Recognised Training Package qualifications and State accredited courses delivered in accordance with competency-based assessment.

Competency Achieved
Used where competency-based assessment applies

Not Yet Competent
Used where competency-based assessment applies – This is always a Final Grade

Did Not Submit for Assessment.

This grade is only to be used where a student enrols in a course and does not withdraw and does not participate in assessment, regardless of whether the student is of ‘confirmed’ status or not.

All written work must adhere to the following criteria:

1. Written reports, research projects or essays are to demonstrate an understanding of the concepts and familiarity with the prescribed or negotiated topics

2. It is expected that all submitted work will be well written, with clear and consistent grammar, expression and punctuation. It must be well structured and cogently address the issues raised in the chosen topic in a logical, ordered and organised manner

3. The concepts must be well defined and demonstrate a critical analysis of the chosen topic

4. Written submissions must demonstrate appropriate preparation, reading and research

5. Double or 1.5 spacing and a font size of 10-12 must be used in font style Aerial or Times New Roman.

Other Information

Extensions will not be granted by teachers or Administrative staff.
In accordance with RMIT policy, students may apply for an extension where there have been unexpected or extenuating circumstances, e.g.

a) Hospital admission, serious injury, severe asthma, severe anxiety or depression. This does not include minor illness such as a cold, period pain or hay fever.

b) Loss or bereavement – e.g. death of a close family member, family/relationship breakdown.

c) Hardship/trauma – e.g. victim of crime, sudden loss of income or employment, severe disruption to domestic arrangements.
Students requiring extensions for 7 calendar days or less (from the original due date) must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Program Coordinator/ Program Manager. The application must be lodged no later than one working day before the official due date. The student will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted.
Students seeking an extension of more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.
Assignments submitted late without approval of an extension will not be accepted or graded.
Students must keep a copy of their paper until the graded essay has been returned or marks have been posted.


Plagiarism is the presentation of the work, idea or creation of another person, without appropriate referencing as though it is one’s own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited.
You must acknowledge the use of another person’s work or ideas. If texts or ideas are reproduced they are to be clearly acknowledged in one of the conventional ways, such as by use of quotation marks, indentation for longer passages and clear citation of the source. Failure to separate one’s own contribution from that of another constitutes plagiarism, which may result in course failure to University expulsion.

Course Overview: Access Course Overview