Course Title: Establish and maintain effective networks

Part B: Course Detail

Teaching Period: Term2 2011

Course Code: HWSS5562C

Course Title: Establish and maintain effective networks

School: 360T Education

Campus: Bundoora Campus

Program: C4266 - Certificate IV in Career Development

Course Contact : Judy Heard

Course Contact Phone: +61 3 9925 7513

Course Contact Email:judy.heard@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Learning activities for this course, are prescribed in the Australian Career Development Studies materials. These activities require you to read, discuss with colleagues, complete short answer questions as well as participate in case studies based on your reading.

If you have negotiated  a workplace learning project as part of your Learning and Assessment plan, you are expected to access these materials to provide you with the underpinning  knowledge required in developing and implementing your project.

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This unit describes the knowledge and skills required to establish and maintain formal and informal groups which directly impact on the effective operation of the organisation


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCNET402A Establish and maintain effective networks

Element:

1.Develop cooperative working relationships and strategic alliances with other organisations

Performance Criteria:

1.1Gather information about relevant services, organisations and key people and store, maintaining currency and accessibility
1.2Provide information about own service to other organisations and liaise with staff from relevant organisations on a formal and informal basis to optimise client service delivery
1.3Share resources, where possible, with other organisations to overcome duplication in service delivery

Element:

2.Represent the organisation

Performance Criteria:

2.1Promote a positive image of the organisation at available opportunities
2.2Effectively communicate issues, policies and practices of the organisation to a range of audiences in an appropriate format
2.3Handle complaints about services in accordance with organisation procedures

Element:

3.Maintain networks

Performance Criteria:

3.1Maintain networks and other work relationships to provide identifiable benefits for clients and the organisation
3.2Apply appropriate time and effort to establishing and maintaining networks to assist achievement of work outcomes
3.3Follow protocols for communication between network participants and services including those relating to confidentiality
3.4Provide advocacy to develop working relationships between client and other organisations/agencies
3.5Identify cultural diversity within networks and ensure communication is appropriate


Learning Outcomes



Details of Learning Activities

Learning activities for this course, are prescribed in the Australian Career Development Studies materials. These activities require you to read, discuss with colleagues, complete short answer questions as well as participate in case studies based on your reading.

If you have negotiated  a workplace learning project as part of your Learning and Assessment plan, you are expected to access these materials to provide you with the underpinning  knowledge required in developing and implementing your project.


Teaching Schedule

This course is self paced and materials can be accessed online at a time that best suits your study schedule. You are required to  develop  your own study schedule that enables you to complete your study within the timeframes negotiated in your Learning and Assessment Plan.


Learning Resources

Prescribed Texts

There is no prescribed textbook for this course. Please see Other Resources below.


References


Other Resources

Learning materials for this course are available through myRMIT Studies or at the Australian Career Development Studies website - http://www.career.edu.au/.


Overview of Assessment

Students may demonstrate competency either by RPL (Recognition of Prior Learning), the completion of work place projects or the completion of assessment activities based on the Australian Career Development Studies Level 2 materials.


Assessment Tasks

Recognition of Prior Learning - students undertaking RPL will need to provide evidence of their competency. Please read the RPL Kit and complete the RPL Ready!  mapping document  as the first stage of the RPL Process. You and your assessor will discuss  your  RPL Ready mapping and suitability for RPL. If you are using RPL as assessment for this competency, you and your assessor  once you have collected your evidence, will  undertake a structured professional conversation about your evidence in order to assess your  competency. 



Workplace project assessment - students are required to provide a written report add/or presentation of your project showing evidence of your engagement with the elements of the competency, underpinning knowledge and use of appropriate skills.



Students undertaking study in this unit of competency are required to complete tasks that include:
•    the completion of  ACDS learning material activities
•    application of knowledge to their workplace

The application of knowledge to their workplace task is negotiated with the student and might include the development of resources for clients, that application of your  knowledge to meet your  client’s needs and  implementing new initiatives in the workplace or your practice, completion of case studies and online research


Assessment Matrix

Course Overview: Access Course Overview