Course Title: Establish effective workplace relationships

Part A: Course Overview

Program: C4274 Certificate IV in Building and Construction (Building)

Course Title: Establish effective workplace relationships

Portfolio: SEH Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)


Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: engineering-tafe@rmit.edu.au



Course Description

This unit describes the performance outcomes, skills and knowledge required to collect, analyse and communicate information and to use that information to develop and maintain effective working relationships and networks, with particular regard to communication and representation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Pre-requisite Courses and Assumed Knowledge and Capabilities

None.



National Competency Codes and Titles

National Element Code & Title:

BSBWOR401A Establish effective workplace relationships

Elements:

1. Collect, analyse and communicate information and ideas

2. Develop trust and confidence

3. Develop and maintain networks and relationships

4. Manage difficulties into positive outcomes


Learning Outcomes

Refer to elements.


Overview of Assessment

Assessment will incorporate a variety of methods including written,oral, practical tasks and activities.
You will be asked to personally demonstrate to your teacher/assessor the practical skills gained during this course to the relevant industry standards. Assessment activities will occur throughout this course and feedback will be provided at regular intervals.