Course Title: Effect changes to existing customer premises equipment systems and equipment

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: EEET6974C

Course Title: Effect changes to existing customer premises equipment systems and equipment

School: 130T Vocational Engineering

Campus: City Campus

Program: C4298 - Certificate IV in Telecommunications Networks Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Eddie Vanda
Telephone: +613 9925 4456

Kenneth Falzon
Telephone: +613 9925 4716

Noor Sateh 
Telephone: +613 9925 4013

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to effect changes to existing customer premises equipment (CPE), systems and products. It involves producing plans, carrying out alterations and testing new work.

The changes may be part of a project on emerging technologies on existing network or subsystem for convergence to Next Generation Networks (NGN).

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTEN4072A Effect changes to existing customer premises equipment systems and equipment


1.Prepare requirements for alteration

Performance Criteria:

1.1.Arrange access to the site according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards
1.2.Assess facilities and capacity to ensure requirements can be met
1.3.Evaluate existing system availability and access to accommodate proposed changes
1.4.Notify appropriate personnel of identified safety hazards at worksite
1.5.Evaluate the compatibility of existing and proposed systems and equipment before proceeding with planned changes
1.6.Negotiate planned system outages and outage time with the customer


2.Document specifications and plans for alteration

Performance Criteria:

2.1.Produce an amendment plan of systems alterations to assess suitability with existing system
2.2.Produce specifications for alteration requirements according to customer requirements
2.3.Select materials and tools and equipment compatible with the upgrade activity


3.Install additional equipment and program system feature changes

Performance Criteria:

3.1.Produce an activity plan for minimal disruption of alterations to ongoing client activity
3.2.Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer's specifications
3.3.Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network


4.Update plans and records

Performance Criteria:

4.1.Update all plans and documents to show installed systems accurately and clearly
4.2.Complete documentation for customer support


5.Restore site to required condition

Performance Criteria:

5.1.Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe work site conditions
5.2.Recover obsolete equipment and return to customer or for disposal as agreed with customer
5.3.Notify customer of job completion and obtain sign off

Learning Outcomes

Details of Learning Activities

Students will participate in the following teaching methods : lectures and tutorials.

Teaching Schedule

Week 1:
Introduction and Overview of Course; Characteristics and variability of sound waves

Week 2:
Sound transmission Processes

Week 3:
Characteristics and operation of telephone transmitter

Week 4:
Characteristics and operation of a telephone receiver

Week 5:
Circuit level operation of a simple telephone

Week 6:
Customer switching system installation

Week 7:
Services offered by customer switching systems

Week 8:
Assignment Explained

Week 9:
Development of customer switching systems

Week 10:
Different types of customer switching systems

Week 11:
Installation of customer switching system cabling

Week 12:
Installation of customer switching system

Assignment submission. 

Week 13:
Installation of customer switching system

Week 14:
Installation of customer access equipment (CAE) earthing

Week 15:
Printed circuit board (PCB)

Week 16
Practical Test and Revision.

Week 17:
Closed Book Test

Learning Resources

Prescribed Texts


Other Resources

Power point slides, telephony and customer switching system booklets, as learning materials available on student share-drive S:\.

Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Feedback will be provided throughout the course.

To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks section of Course Guide Part B.

Assessment Tasks

You are required to complete the following assessment tasks:

1. Assignment  Handed out Week 8. Submiited Week 12
2. Practical Test  Week 16
3. Closed Book Test Week 17

All assessment tasks need to be successfully completed to demonstrate competence.

Your assessment for this course will be marked using the following table:

CA Competency Achieved
NYC Not yet Competent
DNS Did not Submit

Assessment Matrix


Assessment TaskElements
AssignmentElements 1, 2, 3, 4, and 5
Practical TestElements 1, 2, 3, 4, and 5
Closed Book TestElements 2, 3, and 4

Other Information

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to all RMIT students.
Services offered by SLC to support numeracy and literacy skills of the students are:
- Assignment writing, thesis writing and study skills advice
- Maths and science developmental support and advice
- English language development

Please refer to find more information about Study and Learning Support.

Disability Liaison Unit:

Students with disability or long-term medical condition should contact Disability Liaison Unit to seek advice and support to complete their studies.
Please refer to find more information about services offered by Disability Liaison Unit.

Late submission:

Students requiring extensions for 7 calendar days or less (from the original due date) must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager.
The application must be lodged no later than one working day before the official due date. The student will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted.

Students seeking an extension of more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date.

Assignments submitted late without approval of an extension will not be accepted or marked.

Special consideration:

Please refer;ID=riderwtscifm to find more information about special consideration.

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please refer: to find more information about plagiarism.

Email Communication:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails. 

Student Directed Hours

* In this course, minimum student directed hours are 5 in addition to 45 scheduled teaching hours.
* Student directed hours involve completing activities such as reading online resources, assignment, and individual student-teacher course-related consultation .

Course Overview: Access Course Overview