Course Title: Effect changes to existing customer premises equipment systems and equipment

Part B: Course Detail

Teaching Period: Term2 2013

Course Code: EEET6974C

Course Title: Effect changes to existing customer premises equipment systems and equipment

School: 130T Vocational Engineering

Campus: City Campus

Program: C4298 - Certificate IV in Telecommunications Networks Technology

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email:

Name and Contact Details of All Other Relevant Staff


Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to effect changes to existing customer premises equipment (CPE), systems and products. It involves producing plans, carrying out alterations and testing new work.

The changes may be part of a project on emerging technologies on existing network or subsystem for convergence to Next Generation Networks (NGN).

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTTEN4072A Effect changes to existing customer premises equipment systems and equipment


1.Prepare requirements for alteration

Performance Criteria:

1.1.Arrange access to the site according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards
1.2.Assess facilities and capacity to ensure requirements can be met
1.3.Evaluate existing system availability and access to accommodate proposed changes
1.4.Notify appropriate personnel of identified safety hazards at worksite
1.5.Evaluate the compatibility of existing and proposed systems and equipment before proceeding with planned changes
1.6.Negotiate planned system outages and outage time with the customer


2.Document specifications and plans for alteration

Performance Criteria:

2.1.Produce an amendment plan of systems alterations to assess suitability with existing system
2.2.Produce specifications for alteration requirements according to customer requirements
2.3.Select materials and tools and equipment compatible with the upgrade activity


3.Install additional equipment and program system feature changes

Performance Criteria:

3.1.Produce an activity plan for minimal disruption of alterations to ongoing client activity
3.2.Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer's specifications
3.3.Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network


4.Update plans and records

Performance Criteria:

4.1.Update all plans and documents to show installed systems accurately and clearly
4.2.Complete documentation for customer support


5.Restore site to required condition

Performance Criteria:

5.1.Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe work site conditions
5.2.Recover obsolete equipment and return to customer or for disposal as agreed with customer
5.3.Notify customer of job completion and obtain sign off

Learning Outcomes

Details of Learning Activities

Students will participate in the following teaching methods : lectures and tutorials.

Teaching Schedule

Week 1:
Introduction and Overview of Course; Characteristics and variability of sound waves

Week 2:
Sound transmission Processes

Week 3:
Characteristics and operation of telephone transmitter

Week 4:
Characteristics and operation of a telephone receiver

Week 5:
Circuit level operation of a simple telephone

Week 6:
Customer switching system installation

Week 7:
Services offered by customer switching systems

Week 8:
Assignment Explained

Week 9:
Development of customer switching systems

Week 10:
Different types of customer switching systems

Week 11:
Installation of customer switching system cabling

Week 12:
Installation of customer switching system

Assignment submission. 

Week 13:
Installation of customer switching system

Week 14:
Installation of customer access equipment (CAE) earthing

Week 15:
Printed circuit board (PCB)

Week 16
Practical Test and Revision.

Week 17:
Closed Book Test

Learning Resources

Prescribed Texts


Other Resources


Overview of Assessment

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Feedback will be provided throughout the course.

To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks section of Course Guide Part B.

Assessment Tasks


Assessment Matrix


Other Information


Course Overview: Access Course Overview