Course Title: Create technical documentation

Part A: Course Overview

Program: C4299 Certificate IV in Information Technology Networking

Course Title: Create technical documentation

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Distance / Correspondence or Face-to-Face or Internet or Workplace

Term1 2012,
Term2 2012,
Term1 2013,
Term2 2013

Course Contact: Geoff Moss

Course Contact Phone: +61 3 9925 4852

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to create technical documentation that is clear to the target audience and easy to navigate as prescribed in the ICA11 Information and Communications Training Package.
Technical documentation provides a record of the functionality and processing of a system, program, network or application. The technical documentation should document how the system, program, network or application is structured, how it works and changes that have been made to it.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites for this course.

National Competency Codes and Titles

National Element Code & Title:

ICAICT408A Create technical documentation


1. Identify and analyse documentation requirements and client needs.

2. Design documentation

3. Develop documentation

4. Evaluate and edit documentation

5. Prepare documentation for publication

Learning Outcomes

Students will develop an understanding of how to create technical document and its relevance to their activities in the workplace and the IT industry and its importance within the IT industry and within the organisation.
They will produce simplified documentation for a simple identified problem within their workplace (this may be a theoretical exercise rather than a practical exercise, depending on the organisation and the status of its ethical practices).

Overview of Assessment

Assessment must confirm the ability to create technical documentation that meets business requirements, caters for a diverse readership, is clear to the target audience and easy to navigate.

Assessment occurs throughout the program and includes learning and assessment activities conducted in the classroom, online and in the workplace giving you the opportunity to practice and be assessed on what you are learning in a work context.

Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks. It will incorporate a variety of methods including technical requirements; documentation; workplace activities; class discussions, exercises and activities; quizzes; practical problem solving exercises and presentations.

You must demonstrate an understanding of all elements of a particular competency to be deemed competent.

Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.