Course Title: Install, operate and troubleshoot a small enterprise branch network

Part B: Course Detail

Teaching Period: Term2 2015

Course Code: COSC6092C

Course Title: Install, operate and troubleshoot a small enterprise branch network

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4299 - Certificate IV in Information Technology Networking

Course Contact: Geoff Moss

Course Contact Phone: +61 3 9925 4852

Course Contact Email: geoff.moss@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Alex Buono

Ph: 99254475

Email: alex.buono@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Nil

Course Description

This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICANWK404A Install, operate and troubleshoot a small enterprise branch network

Element:

Describe the operation of data networks

Performance Criteria:

1.1 Describe the purpose and functions of various network elements
1.2 Use the open system interconnections (OSI) and transmission control protocol or internet protocol (TCP/IP) models to explain how data flows in a network
1.3 Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models
1.4 Identify and correct common network problems at layers 1, 2, 3 and 7 using a layered model approach

Element:

Implement a small routed network

Performance Criteria:

4.1 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
4.2 Describe basic routing concepts
4.3 Perform, save and verify basic router configuration tasks
4.4 Configure and verify a classless routing protocol
4.5 Verify device configuration and network connectivity using basic utilities
4.6 Implement password and physical security

Element:

Implement a small switched network

Performance Criteria:

2.1 Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
2.2 Explain network segmentation, basic traffic management and basic switching concepts
2.3 Perform, save and verify initial switch configuration tasks
2.4 Verify network status and switch operation using basic utilities
2.5 Implement and verify basic security for a switch

Element:

Implement an IP addressing scheme and IP services to meet network requirements

Performance Criteria:

3.1 Describe the need and role of addressing in a network
3.2 Create and apply an addressing scheme to a network
3.3 Assign and verify valid IP addresses to hosts, servers and networking devices in a local area network (LAN) environment
3.4 Describe the operation and benefits of using private and public IP addressing
3.5 Implement static and dynamic addressing services for hosts in a LAN environment
3.6 Enable network address translation (NAT) for a small network with a single internet service provider (ISP) and connection and verify operation
3.7 Configure dynamic host configuration protocol (DHCP) and domain name system (DNS) operation on a router

Element:

Implement and verify WAN links

Performance Criteria:

5.1 Describe different methods for connecting to a WAN
5.2 Configure and verify basic WAN serial connection

Element:

Troubleshoot a small enterprise branch network

Performance Criteria:

6.1 Identify and resolve common switched network issues
6.2 Identify and correct IP addressing issues
6.3 Troubleshoot DHCP, NAT and DNS operation on a router
6.4 Identify and resolve common routing problems
6.5 Troubleshoot basic WAN connection problems


Learning Outcomes


Activities in this course aim to enhance your knowledge required to use appropriate tools, equipment, software and protocols to install, operate, and troubleshoot a small enterprise branch network. The Internet will be used as a learning tool and a resource for students to seek and locate relevant information.


Details of Learning Activities

This unit demonstrates the skills required for an entry-level network support position. It covers networking fundamentals, wide area network (WAN) technologies, basic security, routing and switching fundamentals, and configuring simple networks.


Teaching Schedule

This Course will be taught along side the following courses in the first semester: ICTTEN4198A – Install, Configure and Test an IP Network, and ICTTEN4199A – Install, Configure and Test a Router as there is common material found in these courses and they complement each other.

 

Date WeekTopicLab WorkAssessment
6-Jul 1 Introduction to IP Addressing IP Addressing Basics, Binary numbers Online Quizzes
13-Jul 2 Components in the Network,
Networking Software,
Basic Router Configuration
IP Addressing Basics, Basic LAN Online Quizzes
20-Jul 3 Connections Between Devices,
Basic Security in the Network,
Routing Tables,
OSI Model
IP Addressing, Basic WAN

Online Quizzes

Network Reference Model (Due 31/7/15)

27-Jul 4

Selecting a Router,
VPN,
Subnettng

Subnetting Class C Online Quizzes
3-Aug 5 Subnetting Subnetting Class C Online Quizzes
10-Aug 6 Skills Test Prep   Online Quizzes
17-Aug 7 Skills Test Prep   Integrated Assignment: Sports Precinct (Due 9/11/2015)
27-Aug 8 Technical Documentation   Practical Assessment 1
Semester Break        
7-Sep 9 Routing Protocols   Integrated Assignment: Sports Precinct
14-Sep 10 Intro to DHCP and PPP   Integrated Assignment: Sports Precinct
21-Sep 11 Subnetting Class B   Integrated Assignment: Sports Precinct
28-Sep 12 Network Redundancy   Integrated Assignment: Sports Precinct
5-Oct 13 Troubleshooting   Integrated Assignment: Sports Precinct
12-Oct 14     Integrated Assignment: Sports Precinct
19-Oct 15 Security Policies   Integrated Assignment: Sports Precinct
26-Oct 16     Integrated Assignment: Sports Precinct
2-Nov 17     Integrated Assignment: Sports Precinct
9-Nov 18    

 

End of Year Break
This Course will be taught along side the following course in the Second semester: ICCTEN5200A Install, configure and test a local area network switch, as there is common material found in these courses and they compliment each other.
Date
Week Topic Lab Assessment
8-Feb  1

Networking Review,
LAN Design

   
15-Feb  2 Switch types,
Switch OS and Configuration
 Switch OS Configuration

Integrated Project: Airport
(Due 10/6/16)

22-Feb  3 Switch Security  Switch Security  Integrated Project: Airport
29-Feb  4 Switch Management  Manage a Switch in a Network  Integrated Project: Airport
7-Mar  5 Public vs Private Addressing, NAT NAT Configuration  Integrated Project: Airport
14-Mar 6 Routing Protocols Review Advanced EIGRP and OSPF Integrated Project: Airport
21-Mar 7 DHCP DHCP Integrated Project: Airport
4-Apr 8 DNS DNS Integrated Project: Airport
11-Apr 9 Skills Review   Integrated Project: Airport
18-Apr 10     Practical Assessment 2
25-Apr 11 Troubleshooting   Integrated Project: Airport
2-May 12     Integrated Project: Airport
9-May

13

    Integrated Project: Airport
16-May 14     Integrated Project: Airport
23-May 15     Integrated Project: Airport
30-May 16     Integrated Project: Airport
6-Jun 17     Integrated Project: Airport
13-Jun 18      


Learning Resources

Prescribed Texts


References


Other Resources

All materials required for this course will be provided to you in class


Overview of Assessment

Assessment occurs throughout the program and includes learning and assessment activities conducted in the classroom, online and in the workplace giving you the opportunity to practice and be assessed on what you are learning in a work context. You must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including technical requirements, documentation, workplace activities, in class exercises, quizzes, practical problem solving exercises and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.


Assessment Tasks

1. Network Reference Models

2. Online Quizzes

This assessment will involve a co-assessment of three (3) courses, viz.:

ICTTEN4198A – Install, Configure and Test an IP Network
ICTTEN4199A – Install, Configure and Test a Router
ICANWK404A – Install, operate and troubleshoot a small enterprise branch network

3. Practical Assessment 1

This assessment will involve a co-assessment of three (3) courses, viz.:

ICTTEN4198A – Install, Configure and Test an IP Network
ICTTEN4199A – Install, Configure and Test a Router
ICANWK404A – Install, operate and troubleshoot a small enterprise branch network

4. Integrated Assignment: Sports Precinct

This assessment will involve a co-assessment of five (5) courses, viz.:

ICAICT401A - Determine and confirm client business requirements
ICAPMG401A - Support small scale IT projects
ICTTEN4198A - Install, configure and test an internet protocol network
ICTTEN4199A - Install, configure and test a router
ICANWK404A - Install, operate and troubleshoot a small enterprise branch network

5. Practical Assessment 2

This assessment will involve a co-assessment of three (3) courses, viz.:

ICCTEN5200A Install, configure and test a local area network switch
ICANWK404A – Install, operate and troubleshoot a small enterprise branch network

6. Integrated Project: Airport

This assessment will involve a co-assessment of six (6) courses, viz.:

ICAICT401A Determine and confirm client business requirements
ICANWK404A Install, operate and troubleshoot a small enterprise branch network
ICAPMG401A Support small scale IT projects
ICCTEN5200A Install, configure and test a local area network switch
ICANWK403A Manage network and date integrity
ICANWK406A Install, configure and test network security
 

You must be competent in all elements to successfully complete the course


Assessment Matrix

ElementNetwork Reference ModelOnline TestsPractical Assessment 1Integrated Assignment: Sports PrecinctPractical Assessment 2Integrated Project: Airport
1.1 x          
1.2 x          
1.3 x          
1.4 x x   x   x
2.1         x x
2.2   x        
2.3         x x
2.4         x x
2.5         x x
3.1   x        
3.2     x x x x
3.3     x x   x
3.4   x        
3.5     x x x x
3.6         x x
3.7         x x
4.1     x x   x
4.2   x        
4.3     x x   x
4.4     x x   x
4.5     x x   x
4.6     x x   x
5.1   x        
5.2     x x   x
6.1         x x
6.2     x x x x
6.3         x x
6.4     x x x x
6.5     x x   x

Other Information

Access to an internet connected computer outside of class times – Internet connected computers are available in the School of Vocational Health and Sciences labs on levels 4, 6 or 8 of building 51, 81 Victoria Street, Melbourne.
Further lab access can be found in the student lab on level 3 (ground floor) of Building 8, in Swanston Street, Melbourne; as well as RMIT Libraries.

Plagiarism
RMIT has a strict policy on plagiarism. Please refer to the RMIT website for more information on this policy. http://www1.rmit.edu.au/browse;ID=sg4yfqzod48g1

Late work
Late work that is submitted without an application for an extension will not be corrected.

Extension of Time for submission of assessable work
A student may apply for an extension of up to 7 days from the original date. They must lodge the application form (available on the web: http://www1.rmit.edu.au/students/assessment/extension) at least the day before the due date. The application is lodged with the School Admin Office on Level 6, Building 51. Students requiring longer extensions must apply for Special consideration.

Special consideration Policy (Late Submission)
Students requiring longer extensions must apply for Special consideration. Form available online at: http://www1.rmit.edu.au/students/specialconsideration/online.
For missed assessments such as exams and tests, you (and your doctor, if you are ill) must fill out a special consideration form. This form must be lodged at the HUB or online with supporting evidence (e.g. medical certificate) prior to, or within 48 hours of the scheduled time of the exam or test.

If you miss an assessment task due to unavoidable circumstances you need to follow the procedure of special consideration and apply within the allowed time frame.

If you have any questions about this assessment process, feel free to email me on:alex.buono@rmit.edu.au

Course Overview: Access Course Overview