Course Title: Configure a desktop environment

Part B: Course Detail

Teaching Period: Term2 2014

Course Code: COSC6102C

Course Title: Configure a desktop environment

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4299 - Certificate IV in Information Technology Networking

Course Contact: Alex Buono

Course Contact Phone: 9925 4475

Course Contact Email: alex.buono@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course provides you with a well rounded introduction to a computer, focusing on both the hardware and software to enable you to troubleshoot and build computer systems


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICANWK408A Configure a desktop environment

Element:

1. Prepare to install a desktop operating system

Performance Criteria:

1.1 Prepare for work according to site-specific safety requirements and enterprise OHS processes and procedures

1.2 Obtain desktop applications and features from appropriate person

1.3 Review required installation options and file systems

1.4 Determine and apply knowledge of licensing, hardware and system requirements

1.5 Analyse data migration requirements

1.6 Back up local data in preparation for installation

1.7 Arrange access to site and advise client of deployment and potential down times

Element:

2. Install desktop operating system

Performance Criteria:

2.1 Install or upgrade desktop operating system using appropriate installation or update method

2.2 Install desktop applications according to identified requirements

2.3 Configure network settings to connect workstation to network

2.4 Patch the operating system and applications to ensure maximum security and reliability

2.5 Restore local data to new workstation

Element:

3. Configure desktop environment

Performance Criteria:

3.1 Configure hardware devices

3.2 Administer user environment

3.3 Create file and directory structure using appropriate administration and system tools

3.4 Configure access to external data

3.5 Configure desktop applications according to business requirements

Element:

4. Operate command line interface

Performance Criteria:

4.1 Open a command line interface

4.2 Run commands and scripts from the command line interface

4.3 Manipulate files using the command line

Element:

5. Configure desktop security

Performance Criteria:

5.1 Modify default user settings to ensure that they match the organisational security policies

5.2 Modify file and directory ownership and permissions to ensure data security requirements are met

5.3 Ensure password security

5.4 Check that the appropriate legal notices are displayed at logon

5.5 Implement security options for network protocols

5.6 Configure security settings for desktop applications according to business requirements

Element:

6. Monitor and test the desktop

Performance Criteria:

6.1 Test desktop environment to ensure that client, functionality and performance requirements have been met

6.2 Analyse and respond to diagnostic information

6.3 Use troubleshooting tools and techniques to diagnose and correct desktop problems

6.4 Document the desktop environment, according to organisational policy


Learning Outcomes


This unit demonstrates the skills required in the use, building and configuration of a desktop environment.

Weekly Chapter Tests

As part of of ongoing assessments you will need to complete a series of online quizzes located on the Cisco website. This will aid you in your overall studying and will help identify areas in need.


Details of Learning Activities

This unit demonstrates the skills required in the use, building and confiuration of a desktop environment.

Weekly Chapter Tests

As part of of ongoing assessments you will need to complete a series of online quizzes located on the Cisco website. This will aid you in your overall studying and will help identify areas in need.


Teaching Schedule

WeeksTopicPractical ActivitiesAssessments
1 Intro to the Computer    
2

Safe Lab procedures

Computer Assembly

Disassemble a computer  
3

Laptops

Mobile Devices

  Assemble a computer
4 Operating Systems   Install and patch an OS
5 Security  

Setup basic user profiles

Implement Basic Security

6 Preventative Maintenance   Test and Diagnose the OS
7

Printers

The IT Professional

   
8     Online Exam


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

You will be required to complete 2 areas of assessment. The first assessment is an online exam to be completed through the Cisco Networking Academy. The second, will be a series of practical demonstrations to show your understanding in the areas outlined in the competency.


Assessment Tasks

IT Essentials online Exam

As part of completeing this competency, you will be required to achieve a score of at least 70% in the IT Essentals online exam. This will be completed through the Cisco Networking academy.

Skills Based Assessments

You will be required to demonstrate your compentency in the following areas:

  • Backup local data
  • Install an Operating System
  • Configure Network settings in an operating system
  • Patch an Operating System
  • Install and Configure computer hardware
  • Setup basic user profiles
  • Implement basic operating system security options
  • Test the performance of a computer
  • Use tools to diagnose and correct any issues on a computer


Assessment Matrix

Element Assignment Practical Tasks In Class/Work Observation In Class Testing/ Exam
1.1   x x x
1.2   x x x
1.3   x x x
1.4     x x
1.5     x x
1.6   x x x
1.7     x x
2.1   x x x
2.2   x x x
2.3   x x x
2.4   x x x
2.5   x x x
3.1   x x x
3.2   x x  
3.3   x x  
3.4   x x  
3.5   x x  
4.1   x x  
4.2   x x  
4.3   x x  
5.1   x x  
5.2   x x  
5.3   x x x
5.4   x x x
5.5   x x x
5.6   x x  
6.1   x x x
6.2   x x x
6.3   x x x
6.4   x x x

 

Course Overview: Access Course Overview