Course Title: Provide specific information to clients
Part A: Course Overview
Program: C4318 Certificate IV in Optical Dispensing
Course Title: Provide specific information to clients
Portfolio: SEH Portfolio Office
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
OFFC5275C |
City Campus |
TAFE |
155T Vocational Health and Sciences |
Distance / Correspondence or Face-to-Face or Internet or Workplace |
Term1 2013, Term1 2015 |
Course Contact: Jade Cusworth
Course Contact Phone: +61 3 9925 8382
Course Contact Email: jade.cusworth@rmit.edu.au
Course Description
This course covers the skills required to identify client information needs and provide appropriate information
Pre-requisite Courses and Assumed Knowledge and Capabilities
This course is delivered concurrently with the following courses:
- HLTHIR301C Communicate and work effectively in health
- SIRXSLS001A Sell products and services
National Competency Codes and Titles
National Element Code & Title: |
HLTCOM301C Provide specific information to clients |
Elements: |
1. Establish relationship with the client 2. Identify client information needs 3. Provide specific information 4. Provide prepared information to promote access to services |
Learning Outcomes
Overview of Assessment
Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, assignments and submission of your learning and assessment guide (workplace evidence portfolio).