Course Title: Dispense optical appliances and services

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: OPSC5055C

Course Title: Dispense optical appliances and services

School: 155T Vocational Health and Sciences

Campus: City Campus

Program: C4318 - Certificate IV in Optical Dispensing

Course Contact: Jade Cusworth

Course Contact Phone: +61 3 9925 8382

Course Contact Email: jade.cusworth@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

             

Timothy Haigh

timothy.haigh@rmit.edu.au

+61 3 9925 4846

Leigh Robinson

leigh.robinson@rmit.edu.au

+61 3 9925 4398

Ralph Richter

ralph.richter@rmit.edu.au

+61 3 9925 4783

Ludmila Keightley

Ludmila.keightley@rmit.edu.au

+61 3 9925 4722

             

Nominal Hours: 150

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

This unit must be assessed after successful achievement of pre-requisites:
• HLTOPD401C Work effectively in the ophthalmic industry

Course Description

This course describes the skills and knowledge required to dispense optical appliances and services.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTOPD403C Dispense optical appliances and services

Element:

1. Establish a positive relationship with the client

Performance Criteria:

1.1 Review prescription or customer record and explain procedures to the client
1.2 Determine client's needs and expectations
1.3 Give client the opportunity to ask questions and discuss concerns
1.4 Gain informed consent from client where applicable
1.5 Identify and meet special needs of client
1.6 Maintain confidentiality of client information
1.7 Build rapport with the client
1.8 Communicate clearly with the client throughout the discussion
1.9 Provide feedback to the client
1.10 Involve the client in the decision making process
 

Element:

2. Fit optical appliances to client

Performance Criteria:

2.1 Interpret prescription to determine the product most suited to the client's needs
2.2 Neutralise spectacles and take measurements
2.3 Determine the style and performance requirements of the optical appliance in consultation with the client and in accordance with manufacturer's recommended procedures and industry best practice
2.4 Explain to the client how the optical appliance will meet the client's visual, functional and cosmetic needs
2.5 Take special needs of client into account in the fitting of optical appliances
2.6 Adjust frames to client to optimise visual performance
2.7 Ensure optical appliances meet acceptable hygiene standards
2.8 Instruct client on correct use and care of appliance
2.9 Give the client the opportunity to voice concerns in relation to optical appliance
 

Element:

3. Complete the transaction

Performance Criteria:

3.1 Complete financial transaction in accordance with relevant policies and procedures
3.2 Complete records in accordance with relevant policies and procedures
3.3 Present and store records in accordance with organisation and legal requirements
3.4 Complete documentation in accordance with organisation requirements and with industry standards
 

Element:

4. Provide follow up service to client
 

Performance Criteria:

4.1 Recommend client follow up
4.2 Modify fit as required
4.3 Review client outcomes and compare to client's goals
4.4 Provide information in relation to additional support services are provided to the client
 

Learning Outcomes



Details of Learning Activities

  • Read relevant topics in "System for ophthalmic dispensing" Clifford W Brooks, Irvin M Borish (available online through blackboard).
  • Once you have read all of the topics and completed the self-assessments you are ready to do the online self-assessment task. The self-assessment will check your level of understanding of the unit and provide you with some feedback. 
  • Refer to Evidence Portfolio Items . Familiarise yourself with the content

A combination of activities will support students learning in this course, such as:
• Face to face and or online lectures to cover theoretical and practical concepts for each topic in the course
• Students will learn to apply their skills and knowledge to work integrated learning (WIL), during simulations and classroom based learning
• Observations of performance in the workplace and industry placement or simulated environment will be a valuable part of your learning experience
• Tutorial activities (individually and in teams) to discuss, debate, critique and consolidate your ideas and extend your understanding around key concepts within specific topics
• Online discussion and activities support you to collaborate with other students in your course and debate and debate and discuss ideas
• Self directed study time to enhance and strengthen your knowledge and understanding of theoretical concepts
• To further facilitate learning, students are strongly encouraged to use a range of communication tools between themselves and their course instructor as well as between themselves and fellow students by using the online learning platform
 


Teaching Schedule

  • Students who come for blocks of learning at RMIT City campus will be required to attend Cluster 1 and 2. Dates for your group will be posted on Blackboard
  • Students who are part of the Full Time Program will attend class Tuesday to Thursday.
  •  
    Week starting Tuesday Wednesday Thursday
    09/03/2015 Light Light

    Spherical Lenses
    16/03/2015 Spherical Lenses Spherical Lenses Spherical Lenses
    23/03/2015   Spherical Lenses Astigmatic Lenses
    30/03/2015 Astigmatic Lenses Astigmatic Lenses  
    06/04/2015 No No No
    13/04/2015 Astigmatic Lenses Astigmatic Lenses  
    20/04/2015 Prism Prism  
    27/04/2015 Prism Prism  
    04/05/2015 Prism Prism  
    11/05/2015 Frames & Lenses Frames & Lenses  
    18/05/2015 Frames & Lenses Frames & Lenses  
    25/05/2015 Frames & Lenses Revision  

 Topic 1:Establish a positive relationship with the client

Topic 2:Fit optical appliances to client

Topic 3: Complete the transaction

Topic 4: Provide follow up service


Learning Resources

Prescribed Texts

No prescribed text


References

System for Ophthalmic Dispensing: Clifford W Brooks, Irvin M Borish (available online through Blackboard)


Other Resources

  • Evidence Portfolio
  • PowerPoint Summary
  • Additional learning materials available through Learning Hub
  • RMIT Library (www.rmit.edu.au/library)

Students should also make note of the Student Services and Study and Learning Centre that are available to all enrolled students (www.rmit.edu.au/studyandlearningcentre)
 


Overview of Assessment

Assessment may consist of examinations, quizzes, practical demonstration, work based assessment or simulation, assignments and submission of your learning and assessment guide (workplace evidence portfolio).


Assessment Tasks

Before attempting any of the assessment tasks below, ensure that you agree will all self-assessment checklists in the learner guide and that you have completed the online self assessment quiz.


1. Complete online test titled HLTOPD403C Formal Quiz. These questions may consist of true or false, multiple choice or short answer questions. In order to pass you need to correctly answer 70% of the questions correctly You must complete the quiz by the date publish on Blackboard.
2. Refer to your Evidence Portfolio and carefully read and complete Items 6.4, 7.3, 7.4, 10.1, 11.1. An RMIT University assessor will assess you on these items during a work-based assessment and during your compulsory attendance in Year 1. In addition your work assessor will include a range of verbal questions to ask during these assessments. These questions will cover essential knowledge from HLTOPD403C. An RMIT University assessor will talk to your employer to discuss your progress and development of workplace skills. You must complete these Evidence Portfolio Items by the date published on Blackboard.
3. You will be required to complete a 90 minute closed book Exam 2. It will consist of short answer, multiple choice and labelling diagrams. Please note that this Exam will cover HLTOPD407C, HLTOPD403C, SIRXSLS001A, HLTCOM301C, HLTHIR301C, HLTCOM405D the date for this exam will be published on Blackboard
4. At the end of the unit you will be required to submit a theory assignment that will include short answers, true or false, case studies, equations and other types of questions. This assignment will be posted online after Full Time students have completed all HLTOPD403C content learning and after attendance at 2 for groups that complete block learning.
 

Assessment dues dates for your group will be posted on Blackboard

Please note that you will need to demonstrate competency in all these assessments tasks in order to achieve competency for this unit.


Assessment Matrix

           

National Unit Title:                                                                                        

                       Dispense optical appliances and services

National Unit Code:  HLTOPD403C

Assessment Tasks

Elements/ PCs

Required Knowledge

15

Required Skills

29

Critical aspects of assessment

6

1/10

2/9

3/4

4/4

5/

6/

7/

8/

Exam #2

1.1

1.2

1.3

1.10

2.1

2.2

2.3

2.4

2.5

2.6

 

4.2

 

 

 

 

1,5,7,8,9,11,12,15

1,2,3,4,5,9,10,11,13,

22,27,

1,3

End of Year Exam

1.1

1.2

1.5

1.10

2.1

2.3

 

 

 

 

 

 

 

1,3,4,6,7,8,9,10,11,13,15

1,2,5,8,9,10,11,12,13,

14,15,16,22,23,25,27,28

1,3

LAG Item 6.4

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.10

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

3.1

3.2

3.3

3.4

4.1

4.2

4.3

4.4

 

 

 

 

3,4,6,10,11,13,14

1,2,3,4,5,6,9,10,11,12,

16,18,20,21,22,23,24,

25,26,27,28,29

1,2,3

LAG Item 7.3

1.7

2.5

 

 

 

 

 

 

 

 

5,6,9,24,26,28,29

1,3

LAG Item 7.4

 

 

3.2

3.3

3.4

 

 

 

 

 

1,5

25,26,28

 

LAG Item 10.1

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.10

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

3.1

3.2

3.3

3.4

4.1

4.2

4.3

4.4

 

 

 

 

3,4,6,10,11,13,14

1,2,3,4,5,6,9,10,11,12,

16,18,20,21,22,23,24,

25,26,27,28,29

1,2,3

LAG Item 11.1

1.1

1.2

1.3

1.4

1.5

1.6

1.7

1.8

1.9

1.10

2.1

2.2

2.3

2.4

2.5

2.6

2.7

2.8

2.9

3.1

3.2

3.3

3.4

4.1

4.2

4.3

4.4

 

 

 

 

3,4,6,10,11,13,14

1,2,3,4,5,6,9,10,11,12,

16,18,20,21,22,23,24,

25,26,27,28,29

1,2,3

Online formal quiz

 

1.2

2.1,

2.3

 

 

 

 

 

 

1,2,3,4,5,6,7,8,9,11,12,15

2,5,9,11,12,17,

1

Work Based Visit

 

1.1,

1.2,

1.3,

1.4,

1.5,

1.7,

1.9,

1.10

 

2.1,

2.2,

2.3,

2.4,

2.5,

2.8,

3.1,

3.2,

3.3,

3.4

 

4.1,

4.3,

4.4

 

 

 

 

2,3,4,6,7,9,10,11,12,

13,14,15

1,2,3,4,5,10,11,12,13,

16,17,18,20,21,22,25

26,27,28,29

1,2,3

FT Practical Assessment Tasks

 

2.2,

2.6,

 

4.2,

 

 

 

 

 

 

4, 5, 11,19, 20, 22, 23,

29

1,2,3

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