Course Title: Respond effectively to behaviours of concern

Part A: Course Overview

Program: C4321 Certificate IV in Allied Health Assistance

Course Title: Respond effectively to behaviours of concern

Portfolio: SEH Portfolio Office

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


155T Vocational Health and Sciences

Face-to-Face or Internet or Workplace

Term1 2013,
Term1 2014,
Term2 2014

Course Contact: Veemita Kaul

Course Contact Phone: +61 3 9925 4662

Course Contact Email:

Course Description

This course describes the skills and knowledge required to respond effectively to behaviours of concern in clients and others.
These skills are associated with handling difficult incidents rather than managing ongoing behaviours. This course is contextualised to reflect requirements, issues and practices specific to allied health workplaces.

Pre-requisite Courses and Assumed Knowledge and Capabilities

There are no pre-requisites and co-requisites for this course.

National Competency Codes and Titles

National Element Code & Title:

HLTCSD306D Respond effectively to behaviours of concern


Apply response

Plan response

Report and review incidents

Learning Outcomes

Overview of Assessment

The assessment will involve preparing a journal, class room activities and online topic discussion with questioning to address appropriate application of knowledge.