Course Title: Assess credit applications

Part B: Course Detail

Teaching Period: Term2 2014

Course Code: BAFI5196C

Course Title: Assess credit applications

School: 650T TAFE Business

Campus: City Campus

Program: C4342 - Certificate IV in Banking Services

Course Contact : Doug Gourlay

Course Contact Phone: +61 3 9925-5944

Course Contact

Name and Contact Details of All Other Relevant Staff

Michael Elliot

Contact Number: 99255519


Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to assess and verify information provided in credit applications, establish credit terms and limits, and notify customers of credit application outcomes.

This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

FNSCRD401A Assess credit applications


1. Satisfy initial enquiry

Performance Criteria:

1.1. Customer initial enquiries on the type, range and availability of credit are responded to and information provided in ways which show courtesy and respect for and recognise the special needs of the customer

1.2. Basic information such as terms and conditions and interest rate are advised and potential securitisation needs determined in accordance with credit policy and legislative requirements


2. Assess and monitor credit information

Performance Criteria:

2.1. Credit applications and documentation are verified in accordance with organisation policy and procedures to maintain accuracy of credit database information

2.2. Credit information is analysed to establish that sufficient evidence of accurate information has been provided

2.3. Processing of applications is completed in accordance with organisation risk policy and timelines

2.4. Continuing liaison with debtor and relevant internal and external personnel is maintained to ensure information is kept up to date and disseminated appropriately


3. Assess the risk

Performance Criteria:

3.1. Applicant's financial circumstances are identified in order determine the level of risk associated with the application

3.2. Possible risks associated with the application or applicant are identified and evaluated in order to minimise or protect against risk

3.3. The need to take security to minimise risk exposure is identified in accordance with organisation credit policies

3.4. Assessment is documented in accordance with organisation procedures


4. Establish credit terms and limits

Performance Criteria:

4.1. Credit decision is made based on assessed information and in accordance with organisation risk management policy

4.2. Credit terms and limits are determined within organisation credit policy guidelines and current criteria for risk management objectives and customer is advised of the credit decision promptly and courteously

4.3. Credit account administration is completed according to organisation credit policy and timelines and legislative requirements

Learning Outcomes

Details of Learning Activities

 A range of learning activities are planned for this course including self-paced and collaborative classroom based activities. The self-paced activities will be delivered thought various technology platforms and include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

Teaching Schedule


17 July

 Familiarisation with Course, Blackboard, Course requirements, Overview of assessment requirements, Where to get support, Student responsibilities

Submission Guidelines as outlined in course guide.

Task 1 - Individual Assignment


214 July Introduction to finance 
321 July Banking products and services – Personal loans 
428 July Banking products and services – Personal loans

Task 1- Individual Assignment Due 

You will receive the feedback in week 6.

54 Aug Introduction to personal financial statements 
611 Aug Introduction to personal financial statements

Task 2 - Group Assignment distributed


718 Aug Personal Bank Overdrafts 
825 Aug Mortgage loans 
98 Sept Assessment Task 2: Students will work on assessment task 2 in class / seek feedback on work in progress

Task 2  - Group Assignment Due

You will receive feedback in week 12.

1015 Sept . Deposit taking products - Part A 
1122 Sept . Deposit taking products - Part B 
1229 Sept Concepts of General Insurance, General Insurance Contracts, Insurance Products 
136 Oct Sum Insured, Excesses, Taxes & Levies, Stamp Duty, Fine Service Levy (FSL), Goods and Services Tax (GST). 
1413 Oct In class Assessment

Task 3 -  In- class Assessment due

You will receive feedback in week 16.

1520 Oct Resits 
1627 Oct Feedback on assessment You will receive the overall course  feedback in week 16

The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course. This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Learning Resources

Prescribed Texts


Other Resources

Other materials will be placed on the Blackboard and will be used when directed so by your teacher.

Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical tests, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met. You will be provided with feedback throughout the course to check your progress.

Assessment Tasks

This course is co - delivered with the following competencies:

ACCT5323C Develop  and maintain in-depth knowledge of products and services used by an organisation or sector
BAFI 5197C Establish client relationship and analyse needs
BAFI 5198C Develop and present and negotiate client solutions

Critical aspects of assessment

Evidence of the ability to:

  • thoroughly and accurately check application details
  • interpret and apply appropriate legislation
  • implement organisation credit policy
  • efficiently use data entry and recording systems.

You are required to complete 3 tasks. You must successfully complete all 3  tasks to be deemed competent in this unit.

TASK 1  - Individual Assignment  (28 July: Week 4)

For this assessment task you will be undertaking an individual assessment that will assess your knowledge of Financial Industry Terms and characteristics of investment instruments.

TASK 2 - Group Assignment (8 Sept: Week  9 )

For this assessment task you will be undertaking a Group Assignment on Customer Service Skills and Product Comparison and Recommendation.

TASK 3 - In - Class Assessment (13 October: Week 14)

For this assessment task you will be undertaking a  two hour in class assessment during your scheduled class, consisting of Short Answer questions and Financial Calculations based on all Instructional Topics taught throughout the semester.

Assessment Matrix

Other Information

Submission Requirements

You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.


Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information:

Form to use:
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information:;ID=g43abm17hc9w

Form to use:

Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information:;ID=7usdbki1fjf31


Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table:

CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Course Overview: Access Course Overview