Course Title: Work with people with mental health issues

Part A: Course Overview

Program: C4352 Certificate IV in Youth Work

Course Title: Work with people with mental health issues

Portfolio: DSC Portfolio Office

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban and Social Studies

Face-to-Face or Workplace

Term1 2015,
Term2 2015

Course Contact: Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email:

Course Description

In this course you will develop the knowledge, skills and attitudes required by workers in community services and health settings to work in a consumer directed and oriented way with consumers who are living with mental health issues

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable

National Competency Codes and Titles

National Element Code & Title:

CHCMH411A Work with people with mental health issues


1. Apply knowledge of the mental health sector

2. Establish appropriate working relationships with consumers who are living with mental health issues

3. Clarify the needs and issues of consumers

4. Provide non-clinical services to meet consumer aspirations and needs

5. Apply self-care strategies

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements

Overview of Assessment

Assessment for this course is based on completing the following:
1. Students attendance all classes so they can successfully complete the theory and gain their Mental Health First Aid (Youth) Certificate. This will require 2 days
2. Students will also complete a case study