Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term2 2019

Course Code: GEDU6077C

Course Title: Work with diverse people

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4352 - Certificate IV in Youth Work

Course Contact: Dianne Mackay

Course Contact Phone: +61 (3) 9925 4454

Course Contact Email: dianne.mackay@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this unit, students will gain the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

This unit is taught and assessed with CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

 

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCDIV001 Work with diverse people
Element:	1. Reflect on own perspectives
Performance Criteria:	1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness
Element:	2. Appreciate diversity and inclusiveness, and their benefits
Performance Criteria:	2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all
Element:	3. Communicate with people from diverse backgrounds and situations
Performance Criteria:	3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs
Element:	4. Promote understanding across diverse groups
Performance Criteria:	4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes

On successful completion of this course you will have developed the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

This course’s learning activities will be supported and complimented by RMIT’s online learning management tool Canvas. Other essential learning activities take place during the workshops, and you will also be required to undertake independent studies. Some learning activities that you may be required to undertake are:

• Class discussion
• Group work projects
• Questioning
• Workplace simulations and role plays of youth work practice
• Independent project based work

Teaching Schedule

DELIVERY AND ASSESSMENT SCHEDULE

Class	Teacher	Topic	Content	Elements of Competency	Resources	Assessment Due Dates
1		Diverse people	Introduction to Unit Reflection on own perspectives and knowledge of culture and cultural awareness Human rights Key areas of diversity	1.1,1.2,1.3,1.4 2.1,2.2,2.3	In class and Canvas
2		Excursion	Excursion to be confirmed Immigration Museum visit and activity Diversity in Australia Promote cross-cultural understandings Cultural Awareness/Competence Service system	1.3,1.4,   2.1,2.2, 3.4, 4.1,4.2,4.3,	In class and Canvas	Immigration Museum visit
3		“Bringing it all together” Assessment	Knowledge questions assessment Unpack questions and respond to questions To be completed in class	CHCDIV001- 1.1,1.2,1.3, 2.1,2.2,4.1,4.3. CHCDIV002- 1.3, 1.4,2.1,2.2,2.3,2.4,3.3,3.4,4.1,4.2,4.3,4.4	In class and Canvas	ASSESSMENT TASK 1: Knowledge questions

 

Class	Teacher	Topic	Content	Elements of Competency	Resources	Assessment Due Dates
4		Promote Aboriginal and/or Torres Strait Islander Cultural safety	Introduction to Unit Culture, history, social, political impacts. System and structural impacts on service system access Racism and discrimination Storytelling	1.1,1.2,1.3,1.4 2.1,2.2	In class and Canvas
5		Excursion	Excursion to be confirmed Bunjilaka Aboriginal Cultural Centre Visit and Activity Exploration of Aboriginal culture and history. Promote cultural safety in the workplace.	CHCDIV001-2.2, 2.3, 3.1,3.2,3.3,3.4,   CHCDIV002- 1.1,1.2	In class and Canvas	Bunjilaka Aboriginal Cultural Centre Visit ASSESSMENT TASK 2: Short Answer Questions
6		“Bringing it all together” Assessment on history and culture	Working in a culturally appropriate manner with the Aboriginal community and organisations.   Identify cultural safety issues in the workplace   Reflect awareness of own and other cultures in work practices   Support the development of effective partnerships Identify and utilise resources to promote partnerships	CHCDIV001-2.2,2.3,   CHCDIV002-1.3,1.4,3.1,3.2,4.2,	In class and Canvas	ASSESSMENT TASK 3: Research questions
7		Working in partnership across the service system	In class assessment Aboriginal strengths, history and culture Role play assessment, needs to be completed in class	CHCDIV001-1.1,1.2,1.3,1.4,2.3,3.1,3.2,3.3,3.4,4.1,4.3,4.4 CHCDIV002-1.3,2.1,2.2,2.3,	In class and Canvas	ASSESSMENT TASK 4: Role play & reflection.
8		“Bringing it all together” Assessments	Evaluate effectiveness	1.4 2.1,2.2,2.3,2.4 3.1,3.2,3.3,3.4 4.1,4.2,4.3,4.4	In class and Canvas

Learning Resources

Prescribed Texts

References

Other Resources

You will be provided with the resources and tools for learning in this course. These resources will also be provided in Canvas. They include recommended texts, relevant learning materials from subject experts and websites, DVD's, class notes and case studies.

Overview of Assessment

To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks.

You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.

Assessments: 

Assessment Task 1: Knowledge Questions

Assessment Task 2: Short Answer Questions

Assessment Task 3: Research Questions

Assessment Task 4: Role play & Reflection

 

Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: http://www1.rmit.edu.au/browse;ID=c15i3ciaq8ca

Assessment Tasks

Assessments

These assessments requires you to demonstrate the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations including Aboriginal and/or Torres Strait Islander people. You will be showing how you can effectively work with these diverse groups in Australia. This will include developing strategies to enhance better communication, inclusiveness and better work practices.

Assessment Task 1

Knowledge Questions

Respond to the questions, and provide answers within the required word limit. Word limit for each question is specifically given with the question. If there is no word limit, make sure to provide required information.

Assessment Task 2

Short Answer Questions

Respond to the questions and provide answers within the required word limit. Word limit for each question is specifically given with the question. If there is no word limit, make sure to provide required information.

Assessment Task 3

Research Questions

This assessment task has two parts:

Part A is to research Aboriginal and Torres Strait Islander culture. Responses are to be written on the assessment sheet or submitted as a two minute (minimum) video including the responses to the research questions.

Part B is to develop a partnership. For part B, write your answers on the assessment sheet provided in Part A and submit it to Canvas.

Assessment Task 4

Role Play and Reflection

In groups of three (3) you will devise a simple script (verbal) based on the role play scenarios given below, which demonstrates a situation where cross-cultural communication takes place in a youth service setting. Each person in the group needs to choose a different scenario. For each role play there will be one interviewer, one interviewee, and one observer. The roles will be rotated.

All students must complete a reflection of their role play performance based on the feedback provided by the observer. 

Assessment Matrix

 

 

Other Information

Work placement

The Certificate IV in Youth Work requires 80 hours of work placement in a youth work organisation, undertaking the kinds of professional tasks you could expect to perform while employed as a youth worker.

Police Check
You must obtain evidence of a satisfactory National Police Records Check before undertaking work placements and will need to pay the associated costs.
or
You may be required to obtain a satisfactory National Police Records Check at the request of their placement agency.

Working with Children
You must provide evidence of a satisfactory Working with Children check before undertaking work placements and will need to pay the associated costs.
or
You may be required to obtain a satisfactory Working with Children Check at the request of their placement agency.

Immunisation
You may be required to provide evidence of immunisation for certain diseases before undertaking work placement. You will need to discuss the specific requirements of your placement with the course coordinator and/or WIL practitioner and will need to pay the associated costs for immunisation.

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of work submitted in hardcopy. For every piece of work submitted online you will complete an e-Declaration. The signed cover sheet or e-Declaration acknowledges that you are aware of the plagiarism implications.

Attendance

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: http://www1.rmit.edu.au/students/specialconsideration

Assessment Appeals
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:
1. You believe an error has occurred in the calculation of the grade; or,
2. You believe the assessment did not comply with criteria published in the Course Guide; or,
3. You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).
Full details of the procedure (including appeals procedure) can be located at this RMIT site: https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/appeals

Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity
The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing

Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying designs or works of art and submitting them as your original work;
• Copying a whole or any part of another student's work; and
• Submitting work as your own that someone else has done for you.
• Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations – http://www1.rmit.edu.au/browse;ID=r7a7an6qug93

Course Overview: Access Course Overview