Course Title: Write complex documents

Part B: Course Detail

Teaching Period: Term1 2016

Course Code: OFFC5310C

Course Title: Write complex documents

School: 650T Vocational Business Education

Campus: City Campus

Program: C4359 - Certificate IV in International Trade

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

William James

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

It applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWRT401 Write complex documents


2 Draft text

Performance Criteria:

2.1 Review and organise available data, information and knowledge according to proposed structure and content
2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives
2.3 Include graphics as appropriate
2.4 Identify gaps in required data and information, and collect additional material from relevant enterprise personnel
2.5 Draft text according to document requirements and genre
2.6 Use language appropriate to the audience


1 Plan documents

Performance Criteria:

1.1 Determine the purposes of documents
1.2 Choose appropriate formats for documents
1.3 Establish means of communication
1.4 Determine requirements of documents
1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives
1.6 Develop overview of structure and content of documents


3 Prepare final text

Performance Criteria:

3.1 Review draft text to ensure document objectives are achieved and requirements are met
3.2 Check grammar, spelling and style for accuracy and punctuation
3.3 Ensure draft text is approved by relevant enterprise personnel
3.4 Incorporate revisions in final copy


4 Produce document

Performance Criteria:

4.1 Choose basic design elements for documents appropriate to audience and purpose
4.2 Use word processing software to apply basic design elements to text
4.3 Check documents to ensure all requirements are met

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

Details of Learning Activities

In class discussion and debate, research case study activities and relevant work related assessments

Teaching Schedule

Week Date Topic
1 Feb 8 Course Induction
• Course overview
• Overview of weekly learning
• Reading material and assessment timings
Student engagement activity
2 Feb 15

Business Writing -  Plain English  - Business letters

3 Feb 22 Business Writing - Plain English - CV writing

4 Feb 29 CV writing, email writing

5 Mar 7  Report Writing - formatting
6 Mar 14


Report Writing - Planning, drafting

7 Mar 21

Report Writing - Planning Structuring - Review best practice

8 Arp 4

Technical writing and using Illustrations

9 April 11 In class report  plan reviews
 10 April 18

Writing executive summaries, paraphrasing and summarising.

11 April 25

Tenders, public notices, contracts

12 May 2 Proof reading
13 May 9 Adapting written communication to oral - presentations and speeches
14 May 16.

 Tender & Contracts              

15 May 23


 Submission & Review

16 May 30  Resubmits and consultations

Learning Resources

Prescribed Texts

No formal texbook is required.  Texts will be provided by RMIT


Other Resources

Overview of Assessment

This course is co-delivered and co-assessed with OMGT5031C Apply Knowledge of Logistics

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of final printed documents
  • demonstration of techniques
  • observation of presentations
  • oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Performance Evidence

Evidence of the ability to:

  • plan, draft and finalise complex documents that require review and analysis of a range of information sources
  • use business technology to apply formatting, and incorporate graphics
  • edit the draft text to ensure accuracy and clarity of information, obtain feedback on the draft and revise the draft
  • apply the enterprise style guide/house style.

Knowledge Evidence

To complete the unit requirements effectively, you must:

  • identify the enterprise style guide/house style
  • outline formatting styles and their impact on formatting, readability and appearance of documents
  • explain rules and conventions for written English, as defined by general and specialist sources.


Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Tasks

This course is co-delivered and co-assessed with OMGT5031C Apply Knowledge of Logistics

Assessment Task 1
Date handed out: Week 1
Date and time due: Week 6
Group or Individual: Individual

Upon graduating from the Diploma of International Business, you will be well equipped to start to find part-time work in International Business – the first ‘professional document’ that you will need to work on regularly and consistently will be applications for jobs. Presenting these applications professionally is a key to getting the first foot in the door.

You are required to write a cover letter, a resume and a sheet that highlights the criteria stipulated within the job advertisiement to which you are replying.

Assessment Task 2 – This assessment has 2 parts
Date handed out: week 2
Date and time due: weeks 9, & 14
Group assignment, maximum group size 4 people.

When you commence a career in International business, you will be tasked with the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources. The research and development of this report will allow you to build the skills required to meet these requirements.

This is a multi-part assessment that requires the preparation and agreement of a draft plan(week9),and a final report preparation(week14)
The draft plan has no word limit and is not marked, but must be discussed with the lecturer prior to moving into the final preparation stage. The final report must be at least 2,000 words, and written in accepted format of 11 pt font, arial, 1.5 spacing.

Assessment Task 3 Presentation
Date handed out: Week 2
Date and time due: Week 14
Group or Individual: Group

Purpose: Creates documents for a specific audience using cohesive and well-structured language to convey detailed and accurate information

Requirements: To create and present an audio visual presentation to support the written report.
Details of Assessment: 5 minute presentation using powerpoint or similar vusual aids to disseminate the information contained in the written report in a manner suitable to the target audience.

Assessment Matrix

Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.
You need to demonstrate you are competent in each element of the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.
You will be provided with an assessment matrix in the assessments area of the unit blackboard shell. Generally, your grading will be assessed against how well you demonstrate:
• Perform the activities as required by the learning elements of this unit of competency.
• Demonstrate the required knowledge for this unit of competency.
• Execute the required skills for this unit of competency.
• Demonstrate your employability skills through contribution to learning activities related to this assessment, timeliness, use of technology and teamwork.

Final Grades table:
DNS - Did not submit for assessment
NYC - Not yet competent
CAG - Competency achieved – graded
CC - Competent with credit
CDI - Competent with distinction
CHD - Competent with high distinction


Other Information

Submission requirements:
You are required to meet the following criteria for all assessments. Failure to do so may result in you being deemed not-yet-competent:

• Submit all assessment tasks online through blackboard, and include the RMIT e-submission declaration (see below).
• Ensure that you submit assessments on or before the due date.
• Retain a copy of your assessment tasks.

Electronic Submission
When submitting work online, you need to include the cover sheet supplied by your teacher. This includes the following declaration:

RMIT Electronic Submission of work for assessment
I declare that in submitting all work for this assessment I have read, understood and agree to the content and expectations of the assessment declaration.

If you are found to be Not Yet Competent (NYC) in an Assessment Task you will be allowed one resubmission to demonstrate competence. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.

Late Submissions
Students are required to submit assessment items and/or ensure performance based assessment is completed by the due dates. If a student is to be prevented from submitting an assessment item on time, by circumstances outside their control, they may apply in advance to the teacher for an extension to the due date of up to seven calendar days. To be eligible for an extension, you must lodge the extension form availabile at the following link with your teacher:

Where an extension of greater than seven days is needed, the student must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. More information on special consideration and how to apply can be found here:

Final Date for All Assessments
No assessment tasks or resubmissions will be accepted after 5pm Friday, week 16.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. Information on circumstances under which the assessment arrangements might be granted can be found at the following website:

Course Overview: Access Course Overview