Course Title: Work with forced migrants
Part B: Course Detail
Teaching Period: Term1 2019
Course Code: HUSO5215C
Course Title: Work with forced migrants
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C4363 - Certificate IV in Community Services
Course Contact: Bronwyn Tanti
Course Contact Phone: 9925 9079
Course Contact Email: bronwyn.tanti@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This course describes the skills and knowledge required to work with, and for, refugees within an ethical, social, political and economic context.
This course applies to work within an agency, directly or indirectly, involved with the provision of services to forced migrants, people with Refugee or special humanitarian visas, those granted refugee status in Australia, business and skilled migrants whose prime motivation for leaving their country was to escape violence and/or persecution, and the immediate family members of anyone from the aforementioned groups.
Workers will have limited responsibilities and work within established guidelines to develop, monitor and provide support and services in a range of areas, including but not limited to, settlement, accommodation, counselling, financial advice, family services, youth work, income support, education, health care and crisis intervention.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCSET001 Work with forced migrants |
Element: |
1. Develop a professional rapport with people who are forced migrants |
Performance Criteria: |
1.1 Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices 1.2 Identify how one’s own ethnicity, religion, class and gender will affect interactions with clients and modify approach appropriately 1.3 Identify the communication needs of clients who are newly arrived, traumatised and confused and modify approach appropriately 1.4 Identify where an interpreter is needed and work to ensure that appropriate interpreter services are accessed |
Element: |
2. Plan settlement services |
Performance Criteria: |
2.1 Identify current issues which may impact on own work or organisation 2.2 Collect, discuss and use the views of key stakeholders and representatives from relevant target groups when determining service requirements 2.3 Develop and maintain links with workers with complementary roles in the provision of settlement services 2.4 Evaluate issues in relation to a person’s culture, family background and interest and modify plan appropriately 2.5 Identifying specific needs of individuals and determine learning program requirements 2.6 Document and agree plan with client and other relevant service providers or stakeholders |
Element: |
3. Address issues associated with people who are forced migrants |
Performance Criteria: |
3.1 Provide support to clients using a collaborative approach 3.2 Discuss and provide information regarding the range of services available in Australia and the importance of using these services 3.3 Take into account the culture, religion, gender and experiences of the person in all actions and decisions 3.4 Recognise trauma and refer to appropriate personnel or services 3.5 Support clients to deal with loss and grief 3.6 Support clients to deal with discrimination from both the mainstream community and from other ethnic groups 3.7 Support client to make appropriate links both within their own community and within the broader Australian community 3.8 Refer clients to other service providers as required |
Element: |
4. Monitor and review support |
Performance Criteria: |
4.1 Obtain ongoing feedback from clients in relation to service and support 4.2 Evaluate progress in relation to service provision plan 4.3 Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing 4.4 Identify opportunities for improved service provision and modify approach |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.
Teaching Schedule
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1
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Working with forced migrants in Australia
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2 |
Understanding the refugee experience
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3 |
Planning settlement services
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4 |
Organising services
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5 |
Providing support
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6 |
Monitoring and reviewing support
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Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment task 1: Individual assessment
Assessment task 2: Class, group and individual assessment
Assessment task 3: Quiz
Assessment Tasks
Assessment task 1: Assess client support requirements, based on a role play.
Assessment task 2: Prepare information for settlement planning for three groups of forced migrants.
Assessment task 3: Complete an online quiz in Canvas to test your knowledge of and apply to short scenarios the key issues and concepts related to working with forced migrants.
Assessment Matrix
The assessment matrix is located in canvas at the end of each assessment task.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview