Course Title: Work with forced migrants

Part B: Course Detail

Teaching Period: Term2 2022

Course Code: HUSO5215C

Course Title: Work with forced migrants

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.  

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus  

  

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  


School: 535T Social Care and Health

Campus: City Campus

Program: C4363 - Certificate IV in Community Services

Course Contact: Melinda Brown

Course Contact Phone: 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course describes the skills and knowledge required to work with, and for, refugees within an ethical, social, political and economic context.

This course applies to work within an agency, directly or indirectly, involved with the provision of services to forced migrants, people with Refugee or special humanitarian visas, those granted refugee status in Australia, business and skilled migrants whose prime motivation for leaving their country was to escape violence and/or persecution, and the immediate family members of anyone from the aforementioned groups.

Workers will have limited responsibilities and work within established guidelines to develop, monitor and provide support and services in a range of areas, including but not limited to, settlement, accommodation, counselling, financial advice, family services, youth work, income support, education, health care and crisis intervention.



National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCSET001 Work with forced migrants

Element:

1. Develop a professional rapport with people who are forced migrants

Performance Criteria:

1.1 Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices

1.2 Identify how one’s own ethnicity, religion, class and gender will affect interactions with clients and modify approach appropriately

1.3 Identify the communication needs of clients who are newly arrived, traumatised and confused and modify approach appropriately

1.4 Identify where an interpreter is needed and work to ensure that appropriate interpreter services are accessed

Element:

2. Plan settlement services

Performance Criteria:

2.1 Identify current issues which may impact on own work or organisation

2.2 Collect, discuss and use the views of key stakeholders and representatives from relevant target groups when determining service requirements

2.3 Develop and maintain links with workers with complementary roles in the provision of settlement services

2.4 Evaluate issues in relation to a person’s culture, family background and interest and modify plan appropriately

2.5 Identifying specific needs of individuals and determine learning program requirements

2.6 Document and agree plan with client and other relevant service providers or stakeholders

Element:

3. Address issues associated with people who are forced migrants

Performance Criteria:

3.1 Provide support to clients using a collaborative approach

3.2 Discuss and provide information regarding the range of services available in Australia and the importance of using these services

3.3 Take into account the culture, religion, gender and experiences of the person in all actions and decisions

3.4 Recognise trauma and refer to appropriate personnel or services

3.5 Support clients to deal with loss and grief

3.6 Support clients to deal with discrimination from both the mainstream community and from other ethnic groups

3.7 Support client to make appropriate links both within their own community and within the broader Australian community

3.8 Refer clients to other service providers as required

Element:

4. Monitor and review support

Performance Criteria:

4.1 Obtain ongoing feedback from clients in relation to service and support

4.2 Evaluate progress in relation to service provision plan

4.3 Monitor stress and emotions of self and colleagues and implement strategies to maintain wellbeing

4.4 Identify opportunities for improved service provision and modify approach


Learning Outcomes



On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

There will be a range of learning activities to engage students with course material to develop skills, knowledge and understand of case work. The learning activities will be interactive and will include: group work activities, peer learning, discussions, case studies, reflective learning, presentations and practice learning exercises. 


Teaching Schedule

Course Schedule: Work with forced migrants                                           Semester 2 : 2022

 

Week

Topic

Assessment Due Dates

Week 1 

 

Working with forced migrants in Australia

  • The international protection regime and Australian policies
  • Background, historical, political, economic and social context
  • Settlement in Australia
  • Assessment 1 Familiarisation

 

 

Week 2

 

Understanding experiences of people with refugee backgrounds

  • Recognising effects of grief, loss, stress, torture and trauma and the impact of migration
  • The importance of identity
  • Perspectives on gender, class, culture and religion

 

 

Week 3

 

Planning settlement services

  • Building rapport and addressing communication needs of clients
  • Identifying specific needs of individuals and determine learning program requirements
  • Developing relationships with stakeholders and representatives

Organising services

  • Demonstrate skills for working with clients to select appropriate and relevant services
  • Demonstrate knowledge for recognising current experiences of trauma and referring clients to appropriate personnel or services
  • Acquire skills for facilitating access to services

Assessment workshopping and settlement plan preparation

 

 

Week 4

 

  • Monitoring and reviewing support
    • Collecting ongoing feedback from clients
    • Evaluating progress against service provision plan
    • Identifying opportunities for improved service provision and modifying approach

Assessment workshopping and settlement plan preparation

 

Week 5

 

 Assessment One role plays 

Assessment Task 1 (written) due 

Week 6

 

Assessment Two Role Plays 

 

Assessment Task 2 (written) due 

Week 7 

 

 

Assessment Three Role Plays 

Assessment Task 3 (written) 

Week 8

Assessment Four Role Plays 

Review and reflection

  • Monitoring and dealing with stress and emotions of self and colleagues.
  • Finalising assessments
  • Course review
  • Reflection on learning

Assessment Task 5 Knowledge question time

Assessment task 4 (written) and Assessment 5 

 

Course Schedule may change at teachers discretion* 


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment task 1: Role-Play and Client Plan 

Assessment task 2: Role-play and Client Plan 

Assessment task 3: Role-play and Client Plan

Assessment task 4: Role-play/Short Answer Questions

Assessment task 5: Short Answer Questions


Assessment Tasks

Assessment task 1:The objective of this assessment task, is for you to demonstrate knowledge and skills to effectively work with forced migrants including interviewing and developing a settlement plan for a forced migrant by performing a role play/interview based on a case study. 

Assessment task 2: The objective of this assessment task, is for you to demonstrate knowledge and skills to effectively work with forced migrants including interviewing and developing a settlement plan for a forced migrant by performing a role play/interview based on a case study. 

Assessment task 3: The objective of this assessment task, is for you to demonstrate knowledge and skills to effectively work with forced migrants including interviewing and developing a settlement plan for a forced migrant by performing a role play/interview based on a case study. 

Assessment task 4:The objective of this assessment task, is for you to demonstrate knowledge and skills to facilitate a staff well-being meeting by performing a role play. You will also be asked to answer verbal questions from the assessor about the feedback you received from the meeting and show you have identified opportunities to improve service provision.

Assessment task 5: The objective of this assessment task, is to help consolidate what you have learned during the course and to determine knowledge and skills in relation to working with forced migrants.


Assessment Matrix

The assessment matrix is located in Canvas, at the end of each assessment task.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

 

Course Overview: Access Course Overview

Course Overview: Access Course Overview