Course Title: Develop, facilitate and review all aspects of case management
Part B: Course Detail
Teaching Period: Term2 2018
Course Code: HWSS6072C
Course Title: Develop, facilitate and review all aspects of case management
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C4363 - Certificate IV in Community Services
Course Contact: Bronwyn Tanti
Course Contact Phone: 9925 9079
Course Contact Email: bronwyn.tanti@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 75
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.
Workers at this level work autonomously and are responsible for own outputs within organisation guidelines.
This unit applies to work in a range of health and community services contexts.
This unit is delivered and assessed as a cluster with:
CHCCS004 Assess co-existing needs
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSM005 Develop, facilitate and review all aspects of case management |
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Element: |
1.Determine appropriate response to case management in accordance with organisation and legislative requirements |
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Performance Criteria: |
1.1 Develop and utilise case management processes in accordance with statutory requirements 1.2 Implement appropriate processes to enable the client to set goals and participate in case management processes 1.3 Integrate appropriate cultural considerations into all aspects of case management planning 1.4 Provide information on rights of appeal and avenues of complaint so the client understands rights and responsibilities |
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Element: |
2. Conduct case management meetings |
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Performance Criteria: |
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Element: |
3. Develop an appropriate case management plan |
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Performance Criteria: |
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Element: |
4. Monitor and review case work activities and processes |
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Performance Criteria: |
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Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.
Teaching Schedule
1 |
Introduction to case Work
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2 |
Working within a case management framework
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3 |
Initial intakes and preparing for assessment
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4 |
Conducting assessments
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5 |
Case planning
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6 |
Identifying intervention and prevention services
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7 |
Finalising case plans
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8 |
Accessing services
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9 |
Monitoring case plans
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10 |
Evaluating cases
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11 |
Closing cases
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12 |
Assessment workshop, review and reflection
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Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
This unit is assessed in conjunction with CHCCS004 Assess co-existing needs
There are four assessment tasks for this unit consisting of 2 individual tasks, 1 group and 1 quiz
Assessment Tasks
Assessment task 1: Assess the needs of clients, based on role-played scenarios.
Assessment task 2: Participate in case planning processes and prepare case plans.
Assessment task 3: Review and close cases for three clients.
Assessment task 4: Complete one online, self-paced quiz on the key issues and concepts relating to the case work and assessing co-existing needs.
Assessment Matrix
Students will have access to a marking rubric for reference at the time that assessment tasks are distributed.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview