Course Title: Develop and maintain networks and collaborative partnerships

Part B: Course Detail

Teaching Period: Term1 2018

Course Code: MKTG7969C

Course Title: Develop and maintain networks and collaborative partnerships

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4363 - Certificate IV in Community Services

Course Contact: Bronwyn Tanti

Course Contact Phone: 9925 9079

Course Contact Email: bronwyn.tanti@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

This course applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCPRP001 Develop and maintain networks and collaborative partnerships

Element:

1. Identify networking and collaboration needs and opportunities

Performance Criteria:

1.1 Evaluate the ways in which individual and organisation performance may be improved through collaboration

1.2 Identify and prioritise organisation and individual needs

1.3 Identify gaps in networks and collaborative practice and identify required action to fill the gap

Element:

2. Develop collaboration strategies

Performance Criteria:

2.1 Gather and review information about relevant services, organisations and key people

2.2 Pro-actively initiate relationships with other inter and intra sectoral professionals and organisations

2.3 Share information and resources, where possible, with other organisations to overcome duplication in service delivery

2.4 Maintain currency and accessibility of information

2.5 Define and document the type and level of collaboration, and negotiate with the relevant people

Element:

3. Work collaboratively

Performance Criteria:

3.1 Identify opportunities that meet client, personal and organisation goals

3.2 Plan and implement integrated projects and service delivery

3.3 Liaise with staff from relevant organisations on a formal and informal basis

Element:

4. Represent the organisation

Performance Criteria:

4.1 Promote a positive image of the organisation at available opportunities

4.2 Communicate issues, policies and practices of the organisation in appropriate formats

4.3 Implement confidentiality measures that protect client, organisation and network

Element:

5. Maintain and enhance networks and collaborative partnerships

Performance Criteria:

5.1 Maintain networks and other work relationships to provide identifiable benefits for clients and the organisation

5.2 Improve and maintain networks and collaborative partnerships

5.3 Monitor benefits to worker, organisation and client group in ongoing participation

5.4 Evaluate strengths and weaknesses of collaborations and make recommendations for action


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

Classes where information is shared through talks and discussions, and workshops where exercises are conducted to apply learning. Time is spent during classes for students to work on assessment tasks.


Teaching Schedule

Week 1

Understanding the tole of networks and collaborative partnerships

·         Defining networks, collaboration and collaborative practice

·         Exploring the value of networks and collaborative practice in community       

          services work

·         Identifying the principles of networking and collaborative partnerships

Week 2

Determining needs and opportunities

·         Identifying and prioritising individual and organisational needs

·         Identifying and addressing network gaps

·         Identifying and addressing collaborative practice gaps

Week 3

Developing collaborations strategies

·         Researching and reviewing information about people, services and

          organisations

·         Developing network relationships and sharing information and resources

·         Defining and documenting collaborations

Week 4

Working collaboratively

·         Identifying opportunities that meet client, personal and organisation goals

·         Planning and implementing integrated projects and service delivery

·         Liaising with staff from relevant organisations on a formal and informal basis

Week 5

Representing your organisation

·         Promoting a positive image at events and during meetings

·         Communicating issues and practices

·         Implementing confidentiality measures that protect client, organisation

          and network

Week 6

Building strong network and collaborative relationships

·         Building and maintaining trust

·         Maintaining regular and appropriate contact with networking and other

          partners

·         Dealing with conflict and improving relationships

Week 7

Monitoring and evaluating network and collaborative relationships

·         Monitoring benefits to worker, organisation and client group in ongoing

          participation

·         Evaluating strengths and weaknesses of collaborations and make         

          recommendations for action


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment task 1: Individual assessment

Assessment task 2: Individual assessment

Assessment task 3: Online quiz

 


Assessment Tasks

Assessment task 1: Develop networking and collaboration strategies.

Assessment task 2: Build and evaluate networks and collaborative relationships.

Assessment task 3: Complete one online, self-paced quiz on the key issues and concepts relating to networking and collaborative practice.


Assessment Matrix

Students will be given an assessment marking guide for reference at the time that the assessment tasks are distributed.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview