Course Title: Work with people with mental health issues

Part B: Course Detail

Teaching Period: Term2 2019

Course Code: OHTH5919C

Course Title: Work with people with mental health issues

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4363 - Certificate IV in Community Services

Course Contact: Melinda Brown

Course Contact Phone: 9925 4580

Course Contact Email: melinda.brown@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.

This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

This unit is delivered and assessed as a cluster with:

CHCSOH001: Work with people experiencing or at risk of homelessness.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCMHS001 Work with people with mental health issues
Element:	1. Establish respectful relationships with people with mental health issues
Performance Criteria:	1.1 Communicate in a way that develops and maintains respect, hope, trust and self-direction 1.2 Work in a way that reflects and prioritises the person s right to self define and direct their own recovery 1.3 Recognise and respect the person s social, cultural and spiritual differences 1.4 Support the person to understand and exercise their rights 1.5 Maintain confidentiality and privacy of the person within organisation policy and protocols
Element:	2. Determine the needs of people with mental health issues
Performance Criteria:	2.1 Gather and interpret information about the person s needs from the person and other agreed sources 2.2 Identify and discuss with the person services and strategies that support empowerment and recovery 2.3 Support the person to express their own identity and preferences and avoid imposing own values and attitudes 2.4 Identify duty of care and dignity of risk considerations in collaboration with the person
Element:	3. Work with people with mental health issues to meet aspirations and needs
Performance Criteria:	3.1 Provide support that facilitates progress towards the person s goals in collaboration with the person and their care network 3.2 Work in ways that uphold the person s rights 3.3 Adapt service delivery within organisation policies and procedures to meet the person s specific needs and requirements 3.4 Document interactions and services according to organisation policy and procedures 3.5 Respond promptly and supportively to people experiencing distress or crisis 3.6 Work within the limits of own knowledge, abilities and work role and make referrals to other services as indicated by the person s needs

Learning Outcomes

 

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.

Teaching Schedule

1	Introduction to mental health The area in Australia, different contexts Mental health myths and facts The relationship between mental health and homelessness
2	Mental health sector values and principles Understanding the values of the mental health sector and the principles underpinning service provision Holistic approach and recovery oriented practice Social inclusion
3	Understanding mental health issues from the consumer perspective Mental health illnesses and disorders Mental health in adulthood and older people Adolescent and childhood mental health
4	Communicating effectively with clients Developing and maintaining respect, hope, trust and self-direction Working in a way that reflects and prioritises the person’s right to self-define and direct their own recovery
5	Empowering clients Empowering clients to develop strategies that support recovery Promoting dignity of risk and supporting individual choice Overcoming effects of prejudice and discrimination
6	Demonstrating recovery oriented practice Participating in assessment role plays
7	Demonstrating recovery-oriented practice Participating in assessment role plays
8	Assessing a client’s homelessness risk or situation Types of assessment tools and understanding homelessness risk criteria Gathering information and requesting information from other sources Identifying barriers to accessing accommodation services Reporting children at risk of homelessness
9	Providing and adapting service to meet needs Determining how current service provision needs to be adapted Adapting service provision to meet needs Making referral to relevant providers
10	Providing advice and assistance on housing options Working with client to help identify solutions Researching housing options Providing appropriate and relevant information
11	Advocating for and with clients Helping the client to advocate for themselves with government agencies and service providers Advocating within the community to address homelessness and tenancy issues
12	Negotiating for services Working with or negotiating on behalf of clients Negotiation techniques Helping to create access to support services
13	Assessment workshop, review and reflection Finalising assessments Review of topics Reflection on learning and applied tasks.

Learning Resources

Prescribed Texts

References

Other Resources

Overview of Assessment

This unit is assessed with CHCSOH001: Work with people experiencing or at risk of homelessness.

There are four assessment tasks for this unit consisting of 1 individual, 1 group and 2 quizzes

 

Assessment Tasks

Assessment task 1: Empower and support client recovery, role-playing scenarios.

Assessment task 2: Address issues and secure housing for a family, based on a case study.

Assessment task 3: Complete an online quiz to test your knowledge of and to apply to short scenarios the key issues and concepts related to mental health.

Assessment task 4: Complete an online quiz to test your knowledge of and to apply to short scenarios the key issues and concepts related to homelessness.

 

Assessment Matrix

A marking rubric for each assessment t ask is located on Canvas.

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview