Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: Term1 2018
Course Code: GEDU6077C
Course Title: Work with diverse people
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C4364 - Certificate IV in Alcohol and Other Drugs
Course Contact: Chris Walters
Course Contact Phone: +61 3 9925 8268
Course Contact Email: chris.walters@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This unit applies to all workers.
This course addresses four units of competency:
- use communication to build relationships CHCCOM022
- Work legally and ethically CHCLEG001
- Work with diverse people CHCDIV001
- Develop and maintain networks and collaborative partnerships CHCPRP001
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives
|
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits
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Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work |
Element: |
3. Communicate with people from diverse backgrounds and situations
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Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse groups
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Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties |
Learning Outcomes
On successful completion of this course you will have developed the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
In class: Class lectures and exercises, group discussion and practical demonstrations.
Teaching Schedule
Cluster 3 Effective Work Practices: CHCCOM002 CHCLEG001 CHCDIV001 CHCPRP001 | |||
Class |
Topic |
Content |
Assessment Details |
Week 1 of cluster delivery |
Build Communication Skills |
Explore diverse community groups eg. NESB, ATSI, LGBTQI |
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Build Communication Skills |
Explore diverse community groups |
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Build Communication Skills |
Research online sites and complete ATSI quiz |
Online Quiz, multiple choice introduced |
Week 2 of cluster delivery |
Legal and ethical considerations |
Exploring various L&E , statuatory and policy based issues |
Online Quiz required to be completed by this week. |
|
Legal and ethical considerations |
Group work
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Group work Present back to class |
Presentation of Legal and ethical scenarios to demonstrate practical application of knowledge and skills Conducted this week |
Week 3 of cluster delivery |
Partnerships |
Supervision Self care |
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Networking Planning and organising |
Communicate with fellow workers Plan and participate meetings |
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Risk assessment for community work |
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Week 4 of cluster delivery |
Mock community network meeting |
Research processes for meeting ‘Develop a community drug action plan’. |
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Mock community network meeting |
Plan processes for meeting ‘Develop a community drug action plan’. |
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Mock community network meeting |
Present meeting |
Demonstration of conducting a mock community network meeting, and small written report on the process employed Conducted this week |
Week 5 of cluster delivery |
Communication skills |
Practice various skill set through role play |
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Communication skills |
Practice various skill set through role play Various communication styles |
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Communication skills |
Practice various skill set through role play Various communication styles |
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Week 6 of cluster delivery |
Effective client engagement |
CALD attitudes |
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Effective client engagement |
Client engagement from various community sectors |
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Effective client engagement |
Students required to role play a NESB client and a clinician |
Role play with NESB client conducted this week |
Week 7 of cluster delivery |
YMHFA |
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YMHFA |
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YMHFA |
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No assessment conducted, enrichment activity |
Learning Resources
Prescribed Texts
References
Other Resources
None
Overview of Assessment
- Practical demonstrations of skills and knowledge based on case studies
- Quiz and/or knowledge questions
Assessment Tasks
Assessment 1: Due in week 2 of cluster: multiple choice knowledge quiz
Assessment 2: Conducted in week 2 of cluster: demonstration of community network meeting skills
Assessment 3: Conducted in week 6 of cluster: role play to demonstrate communication skills with NESB client
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrix's are available through the Program Coordinator.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.
Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
http://www1.rmit.edu.au/students/specialconsideration
Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity
The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing
Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying designs or works of art and submitting them as your original work;
• Copying a whole or any part of another student's work; and
• Submitting work as your own that someone else has done for you.
• Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 – and the RMIT Student Conduct Regulations – http://www1.rmit.edu.au/browse;ID=r7a7an6qug93
Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf
Police Checks
Students must obtain their own police check by the due date and pay the associated costs. Students who do not obtain a required police clearance by the due date shall not be able to undertake a practical placement or work experience activity that requires a Police Check.
The University shall not be obligated to organise a placement for a student who does not wish to obtain a Police Check.
Where required by the workplace, students shall provide a copy of their police check on request.
If a student is rejected by a workplace on the basis of a Police Check, the following actions shall occur, as appropriate:
- advise the student of the outcome; and
- discuss placement options with the student; and/or
- provide program and career counselling.
RMIT will not store Police Checks on student files.
Early Termination of Placement
Under section 6 of the WIL Procedure, a placement may be ended early by the host organisation or School due to the student’s conduct and/or performance during the placement.
Possible reasons for such decisions may include, but are not limited to-
• failure to follow processes required for safety
• breach of client or patient confidentiality
• failure to comply with the instructions of supervisors
• or other unprofessional behaviour
Where a placement ends early, a meeting will be convened to discuss the sequence of events that led to the termination. This meeting will precede any consideration of a student’s progress by the Progress Panel (if applicable) or Program Assessment Board.
Course Overview: Access Course Overview