Course Title: Support relationships with carers and families
Part B: Course Detail
Teaching Period: VE 2018
Class Number: 2947
Class Section: DISH
For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.
Course Code: HWSS6081C
Course Title: Support relationships with carers and families
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C4365 - Certificate IV in Disability
Course Contact: Renee Costa
Course Contact Phone: 9925 0886
Course Contact Email: renee.costa@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 70
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to work positively with the carers and families of people using the service based on an understanding of their support needs.
This unit applies to workers across a range of community services contexts.
This unit is taught with:
CHCDIS010 Provide person-centred services for people with disability with complex needs
HLTAP001- Recognise healthy body systems
CHCCCS016 - Respond to client needs
CHCDIV001- Work with diverse people
This unit is assessed with:
CHCDIV001- Work with diverse people
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCCS025 Support relationships with carers and families |
Element: |
2. Assess and respond to changes in the care relationship |
Performance Criteria: |
2.1 Assess potential risks of change to the care relationship including any potential physical and psychological harm to carers and the person 2.2 Support the person, carer and family to identify and use strategies that maximise positive aspects of change and transition 2.3 Support carers, families and friends to maximise ongoing support and involvement in the life of the person |
Element: |
3. Monitor and promote carer rights, health and well being |
Performance Criteria: |
3.1 Respect the confidentiality and privacy of the carer, as well as the person with support needs 3.2 Identify and respond to the need for services required by the carer to support the care relationship with the person 3.3 Identify and respond to issues that may impact on the physical and emotional health and well being of the carer 3.4 Provide carers and families with information about carer support services |
Element: |
1. Include carers and family members as part of the support team |
Performance Criteria: |
1.1 Assess and acknowledge the role and importance of carers and family members for the person 1.2 Work in a manner that recognises and supports carer’s relationship with, and knowledge about, the person with support needs 1.3 Identify the knowledge and skills of the carer that complement the role of the worker 1.4 Involve carers and families in the design and delivery of the person’s support services |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
- class exercises to review discussions and workshops
- seminars/workshops/presentations
- practical demonstration and use of workplace equipment and tasks
- guest presentations
- group discussions
- research in and out of class time
- independent workplace case study
- group activities/projects
Teaching Schedule
Workshop 1
- Assess and acknowledge the role and importance of carers and family members for the person
- Involve carers and family in the design and delivery of the persons support services
- Access and equity
- Workplace diversity
- Identify and reflect on own social and cultural perspectives and biases
- Work with awareness of own limitations in self and social awareness
- Appreciate diversity and inclusiveness and their beliefs
- Read and interpret individual plan, goals and confirm required equipment, process and aids
Workshop 2:
- Identify key changes that may include risk of care relationship breakdown
- Support the person, carer and family to identify and use strategies that maximise positive aspects of change and transition
- Support carers, family and friends to maximise ongoing support and involvement in the life of the person
- Responding to diversity/culture and age
- Contribute to the development of workplace and professional relationships based on appreciation of diversity
- Use work practices that make environment safe for all non-discriminatory attitude
- Legislation
- Effective strategies to communicate in the most efficient way possible
Workshop 3:
- Respect the confidentiality and privacy of the carer as well as the person with support needs
- Current best practice approaches for service delivery
- Identify and respond to the need for services required by the carer and issues that may impact on the physical and emotional health and well-being of the carer
- Communicating with assistance from a bilingual person
- Negotiating cross-cultural conflict
- Address any difficulties with appropriate people
- How to overcome communication barriers
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment |
Assessment Type |
Word limit or equivalent |
Assessment one |
Theory to practical questions |
200 words per response |
Assessment two |
Scenario response task |
Answer the questions that are linked to the scenario as required |
Assessment three |
Professional Discussion and workplace evidence, Third Party Report |
Documents to be sighted by Assessor within agency guidelines for privacy and confidentiality |
Assessment Tasks
Assessment |
Assessment Type |
Word limit or equivalent |
Assessment one |
Theory to practical questions |
200 words per response |
Assessment two |
Scenario response task |
Answer the questions that are linked to the scenario as required |
Assessment three |
Professional Discussion and workplace evidence, Third Party Report |
Documents to be sighted by Assessor within agency guidelines for privacy and confidentiality |
This course is assessed in accordance with competency based assessment. The unit CCHCCCS025 - Support relationships with carers and families and is assessed with CHCDIV001 Work with diverse people
To demonstrate competency in this course you will need to complete all of the following pieces of assessment to a satisfactory standard.
Assessment Task 1: Theory to practice questions
You will answer questions about your work practices, responsibilities and roles as disability staff in working with people with disabilities. The questions relate to the areas of diversity, and your support for relationships between clients and their families and carers.
Assessment Task 2: Scenario responses
You will be presented with a scenario where you will address the specific diversity needs and considerations for a person with a disability and their family and carers. You will be required to answer a series of questions on how you would be respond and support the person and their family/carers.
Assessment Task 3: Professional Discussion and performance evidence, Third Party Report
This describes skills and knowledge you can demonstrate via your job role working with diverse people and supporting relationships with carers and families. This will be provided via a professional discussion and presentation of workplace evidence during planned workplace visits, and a third Party Report from your team leader or manager.
When you have completed all unit tasks to “Satisfactorily completed” standard, you will be signed off as “Competency Achieved” in this unit.
Assessment Matrix
An assessment matrix for this unit will be available from the teaching staff and on Canvas
Other Information
This is a Work Integrated Learning course
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of work submitted in hardcopy. For every piece of work submitted online you will complete an e-Declaration. The signed cover sheet or e-Declaration acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: http://www1.rmit.edu.au/students/specialconsideration
Assessment Appeals
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:
- a) You believe an error has occurred in the calculation of the grade; or,
- b) You believe the assessment did not comply with criteria published in the Course Guide; or,
- c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).
Full details of the procedure (including appeals procedure) can be located at this RMIT site: http://www1.rmit.edu.au/policies/academic#assessment
Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity
The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing
Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
- Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
- Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
- Piecing together text from one or more sources and adding only linking sentences;
- Copying or submitting whole or parts of computer files without acknowledging their source;
- Copying designs or works of art and submitting them as your original work;
- Copying a whole or any part of another student's work; and
- Submitting work as your own that someone else has done for you.
- Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations http://www1.rmit.edu.au/browse;ID=r7a7an6qug93
Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf
Course Overview: Access Course Overview