Course Title: Provide person-centred services to people with disability with complex needs

Part B: Course Detail

Teaching Period: VE 2018

Class Number: 2944

Class Section: DISH

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: HWSS6117C

Course Title: Provide person-centred services to people with disability with complex needs

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C4365 - Certificate IV in Disability

Course Contact: Renee Costa

Course Contact Phone: 9925 0886

Course Contact Email: renee.costa@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to provide person-centred services to people with disability with complex or special support needs under the supervision of a relevant professional

This unit applies to workers in varied disability contexts. Work performed requires a range of well developed, person-centred skills where some discretion and judgement is required and workers will take responsibility for their own outputs.

This unit will be delivered in workshops with other units:

 

HLTAAP001 - Recognise healthy body systems

CHCMHS001 – Work with people with mental health

 

It will be assessed with:

HLTAAP001 - Recognise healthy body systems

CHCMHS001 – Work with people with mental health.

 

 

 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIS010 Provide person-centred services to people with disability with complex needs

Element:

1. Evaluate and prioritise the needs of a person with complex support issues

Performance Criteria:

1.1 Identify and prioritise the needs of the person, taking into account the possibility of co-existing issues

1.2 Identify specific problems, issues and challenges for the person in line with job role and organisation procedures

1.3 Analyse and interpret data, with assistance from health professionals and other relevant personnel

1.4 Recognise the impact of complex support issues on the persons family

1.5 Establish priorities for support with the person and/or family and/or carer and/or relevant other

Element:

2. Develop an individualised plan to achieve maximum quality of life

Performance Criteria:

2.1 Utilise best practice guidelines when developing strategies to address complex and/or special needs

2.2 Liaise with relevant experts and/or health professionals when developing individualised plans

2.3 Negotiate and establish goals with the person and/or family and/or carer and/or relevant other

2.4 Access and negotiate resources in order to deliver identified services

2.5 Access community support agencies to facilitate the achievement of established goals

Element:

3. Coordinate the delivery of the individualised plan

Performance Criteria:

3.1 Ensure services and support activities are undertaken by appropriately skilled workers

3.2 Recognise when a service and/or support worker is no longer able to provide the level of service required

3.3 Support all stakeholder involved in the service provision to understand the individualised plan and their roles and responsibilities within that plan

Element:

4. Coordinate the monitoring, evaluation and review of the individualised plan

Performance Criteria:

4.1 Seek feedback from all stakeholder when evaluating effectiveness of the individualised plan and re-prioritising support needs

4.2 Seek feedback from the person and/or carer and/or relevant other when evaluating effectiveness of the individualised plan

4.3 Seek advice and assistance when the person’s goals and needs are not being achieved

4.4 Make necessary revisions to the individualised plan in line with role, organisation and/or program guidelines and in consultation with the person and/or family and/or carer and/or relevant other


Learning Outcomes


 

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

class exercises to review discussions and workshops
seminars/workshops/presentations
practical demonstration and use of workplace equipment and tasks
guest presentations
group discussions
research in and out of class time
independent workplace case study
group activities/projects


Teaching Schedule

Workshop 1

Recognising and supporting good health and wellbeing over a lifetime

  • This workshop includes basic information about the human body, ways to maintain healthy functioning of the body, and the links this may have to particular stages and times in life e.g. people with disabilities move through times of life from infancy, childhood, adolescence, adulthood and ageing.Empowerment, individualized services, community inclusion and participation are linked and considered today.

Workshop 2  

Diversity, respect and how we ensure all our clients are part of our society

  • Australia is a diverse society enriched by many influences including ethnic and cultural diversity, socio economic, geographic and demographic differences, gender identification and sexual/relationship orientation and choice. We discuss the range of people we support as part of the complexity of humanity, human qualities and the human experience. 
  • Services, issues and solutions to support community inclusion and participation will feature in this workshop. Advocacy and self advocacy are valuable  tools in ensuring that the people we support take their place in their communities and society.

Workshop 3 

  • In this workshop develop the skills and knowledge required to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation. 
  • As part of looking at our clients as individuals we recognise the significance of their whole life and the complex needs they may have. That may include chronic and/or episodic health or mental health conditions, housing, finances, social and community interactions, justice, or employment. 


Learning Resources

Prescribed Texts


References


Other Resources

RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources.


Overview of Assessment

The assessments addresses body systems, complex needs and responding to client needs

Assessment

Assessment Type

Word limit or equivalent

Assessment one

 

 

Theory and Practice Questions

 

Short answer (200-300 words per response)

 

Assessment two

 Case Study Part 2

Answer the questions that are linked to the case study as required

Six sections to addressed

Assessment three

3rd Party workplace report

 

 

Documents to be sighted by Assessor within agency guidelines for privacy and confidentiality

 

 

Assessment Task 1:Theory and Practice questions. Matching answers, 300 words per scenario

Matching Body system with function, disease with definition, responding to scenarios around clients needs where complex and using your knowledge, experience and the organisational policy and procedures.

Assessment Task 2: Short answer questions 50 – 200 words per response

Using the information, discussions and materials from workshops, organisational policy, procedure and practices and your experience respond to the questions about working and responding to clients with complex needs

Assessment Task 3: Performance evidence: practical skills demonstration, workplace professional discussion and sighting of evidence of work roles and responsibilities. As part of the required evidence determining competence students must provide evidence of work performance


Assessment Tasks

The assessments addresses body systems, complex needs and responding to client needs

Assessment

Assessment Type

Word limit or equivalent

Assessment one

 

 

Theory and Practice Questions

 

Short answer (200-300 words per response)

 

Assessment two

 Case Study Part 2

Answer the questions that are linked to the case study as required

Six sections to addressed

Assessment three

3rd Party workplace report

 

 

Documents to be sighted by Assessor within agency guidelines for privacy and confidentiality

 

 

Assessment Task 1:Theory and Practice questions. Matching answers, 300 words per scenario

Matching Body system with function, disease with definition, responding to scenarios around clients needs where complex and using your knowledge, experience and the organisational policy and procedures.

Assessment Task 2: Short answer questions 50 – 200 words per response

Using the information, discussions and materials from workshops, organisational policy, procedure and practices and your experience respond to the questions about working and responding to clients with complex needs

Assessment Task 3: Performance evidence: practical skills demonstration, workplace professional discussion and sighting of evidence of work roles and responsibilities. As part of the required evidence determining competence students must provide evidence of work performance

  Assessment Tasks Remove lines from script areaAdd lines to script area

Assessment Task 1:Theory and Practice questions. Matching answers, 300 words per scenario

Matching Body system with function, disease with definition, responding to scenarios around clients needs where complex and using your knowledge, experience and the organisational policy and procedures.

Assessment Task 2: Short answer questions 50 – 200 words per response

Using the information, discussions and materials from workshops, organisational policy, procedure and practices and your experience respond to the questions about working and responding to clients with complex needs

Assessment Task 3: Performance evidence: practical skills demonstration, workplace professional discussion and sighting of evidence of work roles and responsibilities. As part of the required evidence determining competence students must provide evidence of work performance


Assessment Matrix

The assessments addresses body systems, complex needs and responding to client needs

Assessment

Assessment Type

Word limit or equivalent

Assessment one

 

 

Theory and Practice Questions

 

Short answer (200-300 words per response)

 

Assessment two

 Case Study Part 2

Answer the questions that are linked to the case study as required

Six sections to addressed

Assessment three

3rd Party workplace report

 

 

Documents to be sighted by Assessor within agency guidelines for privacy and confidentiality

 

 

Assessment Task 1:Theory and Practice questions. Matching answers, 300 words per scenario

Matching Body system with function, disease with definition, responding to scenarios around clients needs where complex and using your knowledge, experience and the organisational policy and procedures.

Assessment Task 2: Short answer questions 50 – 200 words per response

Using the information, discussions and materials from workshops, organisational policy, procedure and practices and your experience respond to the questions about working and responding to clients with complex needs

Assessment Task 3: Performance evidence: practical skills demonstration, workplace professional discussion and sighting of evidence of work roles and responsibilities. As part of the required evidence determining competence students must provide evidence of work performance

  Assessment Tasks Remove lines from script areaAdd lines to script area

Assessment Task 1:Theory and Practice questions. Matching answers, 300 words per scenario

Matching Body system with function, disease with definition, responding to scenarios around clients needs where complex and using your knowledge, experience and the organisational policy and procedures.

Assessment Task 2: Short answer questions 50 – 200 words per response

Using the information, discussions and materials from workshops, organisational policy, procedure and practices and your experience respond to the questions about working and responding to clients with complex needs

Assessment Task 3: Performance evidence: practical skills demonstration, workplace professional discussion and sighting of evidence of work roles and responsibilities. As part of the required evidence determining competence students must provide evidence of work performance

Other Information

This is a Work Integrated Learning course and you will be assessed either in a simulated environment or the workplace.

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Cover Sheet for Submissions
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of implications of plagiarism.

Attendance
It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. Speak with your teacher or course coordinator regarding applying for an extension.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:
http://www1.rmit.edu.au/students/specialconsideration
Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity
The RMIT library provides tools to assist with your referencing http://www1.rmit.edu.au/library/referencing

Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
• Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
• Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
• Piecing together text from one or more sources and adding only linking sentences;
• Copying or submitting whole or parts of computer files without acknowledging their source;
• Copying designs or works of art and submitting them as your original work;
• Copying a whole or any part of another student’s work; and
• Submitting work as your own that someone else has done for you.
• Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations –http://www1.rmit.edu.au/browse;ID=r7a7an6qug93

Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com

Complaints Procedure:
RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.
Student Complaints Policy: http://www1.rmit.edu.au/policies/studentcomplaintspolicy
Student complaints Procedure: http://www1.rmit.edu.au/browse;ID=i1lexipvjt22
Student Complaints Form: http://mams.rmit.edu.au/v4ujvmyojugxz.pdf

 

Course Overview: Access Course Overview