Course Title: Communicate effectively with arts professionals

Part B: Course Detail

Teaching Period: Term2 2021

Course Code: GEDU6112C

Course Title: Communicate effectively with arts professionals

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C4371 - Certificate IV in Live Production and Technical Services

Course Contact: Rebekha Naim

Course Contact Phone: +61 3 9925 4849

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Teacher: Elena Popa


Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

When you work in the live production, events and audiovisual industries, you could be working in the public or private sector and interacting with a wide range of people including work colleagues, supervisors, clients and other arts professionals in contexts such as community projects, exhibitions, events or festivals.

The ability to effectively communicate concepts and ideas both verbally and in writing with these people is a crucial skill which is highly valued by employers in the above industries. 


Developing your communication skills can help all aspects of your life, from your professional life to social gatherings and everything in between.  The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. 


In this course you will be exposed to a range of industry professionals and effective communication skills which will assist you to work in the live production, events and audiovisual industries.



National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CUAIND403 Communicate effectively with arts professionals


1. Determine communication requirements

Performance Criteria:

1.1 Consult with relevant personnel to identify arts professionals with whom communication is needed

1.2 Clarify type of information needed from perspective of both parties

1.3 Gather information to support communication process


2. Exchange information with arts professionals

Performance Criteria:

2.1 Organise mutually convenient interactions with arts professionals

2.2 Communicate purpose and expected outcomes of interactions with arts professionals

2.3 Present information in formats appropriate to situations and within required timeframes

2.4 Seek information from arts professionals to meet their identified needs within required timeframes

2.5 Establish rapport with arts professionals and accommodate diversity using verbal and non-verbal communication

2.6 Identify and act on potential barriers to effective communication with arts professionals


3. Establish and maintain professional relationships

Performance Criteria:

3.1 Establish honest and supportive relationships between own organisation and arts professionals

3.2 Develop trust and respect in business relationships using effective communication

3.3 Identify and use opportunities to maintain regular contact with arts professionals

3.4 Find and use information necessary to maintain sound business relationships

3.5 Fulfil agreements within scope of individual responsibility

3.6 Foster relationships using regular contact and effective interpersonal and communication styles

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

You will have developed the communication skills needed to:

  • determine communication requirements
  • gather information required for communication
  • discuss and negotiate issues with industry professionals in a mutually beneficial way
  • establish and maintain professional relationships
  • relate to people from diverse backgrounds and people with diverse abilities
  • view issues from the perspective of others and anticipate reactions accordingly
  • work collaboratively with others to establish rapport and build relationships with industry professionals


Details of Learning Activities

Learning will occur in class delivery and project work. Some external project completion will be required out of class, including:

  • class exercises 
  • analysis/critique of relevant reading material 
  • design activities or projects 
  • class presentations 
  • group discussion 
  • research 
  • independent project-based work 
  • ‘workshopping’ of student projects including peer/lecturer feedback 

Teaching Schedule


Teaching Schedule (Subject to Change and dependant on Covid-19 restrictions)



·       Course overview and assessment requirements.

·       Canvas resources

·       Element 1: Determine communication requirements

·       Commence assessment 1 online in class



·       Element 2: Exchange information with arts professionals

·       Continue assessment 1 online in class



·       Element 3: Establish and maintain professional relationships

·       Complete assessment 1 online in class


Assessment task 1 due


Overview and commencement of assessment 2


·       Assistance with assessment 2


·       Assistance with assessment 2

Assessment task 2 part A due


·       Assistance with assessment 2


Assistance with assessment 2

31 August – 4 September. Mid semester break. No classes


·       Assistance with assessment 2

Assessment task 2 part B due


·       Assistance with assessment 2


·       Assistance with assessment 2


·       Assistance with and completion of assessment 2

Assessment task 2 part C due


·       Feedback on assessments


·       Feedback on assessments


·       Course review

Learning Resources

Prescribed Texts


Other Resources

You are advised to look at myRMIT for ongoing updated information.

It is recommended that you bring materials to classes to make notes, for example;

a pen and notepaper or a laptop computer. You will need to have either a USB thumb drive or a USB/Thunderbolt Hard drive (or both) to store and manage your media. Your teacher will advise you what to get when classes commence.

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:

The learning Lab
The Study Support Hub
English for uni workshops

Overview of Assessment

Assessment for this course will involve demonstration of knowledge of skills and underpinning theory.

Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.  

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task. 
You should refer to the assessment brief which is available through Canvas for full assessment criteria and due dates

Assessment Task 1: Knowledge Questions 

Assessment Task 2: Research Report 

Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are: 

CA: Competency Achieved 
NYC: Not Yet Competent 
DNS: Did not Submit for Assessment 

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.  

Other Information


Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises  

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully. 

Information about your studies: 

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc. 


Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time): 

Academic Integrity and Plagiarism:  

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy. 

Credit Transfer and Recognition of Prior Learning:  

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification). 

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.   

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.

Course Overview: Access Course Overview